Features

Everything you need from a business phone without the fluff

Professional look

Make lasting first impressions with IVR, custom greetings and a variety of numbers--local, toll-free, and vanity--to choose from

Work from anywhere

With fantastic call service reliability and a super-slick smartphone app, you can control business no matter where work takes you

Teamwork

"Many hands make light work" is especially true thanks to collaborative features to help staff work together to handle customer requests

Calling made exceptional

A host of powerful call system features will eliminate busy work and maximize your company's efficiency

4 out of 5 stars

4.2 out of 5 stars

4.5 out of 5 stars

4.2 out of 5 stars

“I love that I can set up my business hours and
receive calls only during those hours.
I like that I’ve been able to keep business and personal separate.”

Sandra Balzola. Red Sand Studios, LLC.

“When we drive out and about my wife can still take customer service calls, take orders, all while we’re driving across Indiana. Having MightyCall has given us total freedom.”

Mitch Rezman. Vice President, Windy City Parrot

“MightyCall saves us up to six times what it costs us.
That’s a no-brainer for me.”

Will Schinagl. Simple Stroller Rental

“Cannot go wrong with this service. We've been using them for over a year. The system has eliminated all robo calls.”

Varga Gulshani. Elegant Painting

FAQ

Do you have a mobile app?

Yes, we do.
You can download the app for iOS by clicking here.
You can download the app for Android by clicking here.

Do you support all SIP phones? How to connect SIP?

SIP phone and deskphone support is available on the Standard and Ultimate plans.
You can view the instructions on how to setup SIP phones here:
https://www.mightycall.com/support/advanced-settings/set-up-a-third-party-sip-phone/

Can I customize the voicemail greeting?

Yes, you can either record your own greeting or download something from your computer.
The maximum file size is 10Mb.

Do you provide voicemail to text transcription?

Yes, voicemail to text transcription is available on the Standard and Ultimate plans. You can read voicemails in the mobile app or in the webpanel.
Voicemail transcriptions are also automatically sent to your email.
More information about voicemail transcription is here:
https://www.mightycall.com/features/voicemail-voicemail-to-text/

Can I export my call log history?

Yes, call export is possible in 2 formats: xls and csv.

Is there a limit on the number of calls that I can record?

No. Our call recording feature is connected to your MightyCall Cloud, so you can record all your calls without worrying about storage space. To avoid clutter however, calls recorded within the MightyCall system are only stored for 1 year before being automatically removed. To avoid losing any call recordings, you can export your call records at any time. Call recording is included in our Standard and Ultimate plans.

Can I set up business hours using your service?

Yes, the business hours settings is available in all our plans.
More information about business hours settings is here:
https://www.mightycall.com/features/after-hours-call-routing/

Do you provide an option to block callers?

Yes, the call blocking feature is available in all our plans.
You can block callers from both the web panel and from the mobile app.
More information about call blocking is here: https://www.mightycall.com/features/vip-or-blacklist-calls-routing/

Do you offer some sort of dashboard to monitor my team performance?

Yes, the dashboard and corresponding statistics are available in all our plans.
MightyCall shows you the 5 most essential statistics of your business in the Key.
Performance Indicators and Volume sections:

Connected vs. Missed Calls Report
Average Speed of Answer & Average Talk Time Report
Incoming & Outgoing Calls Report
Internal Calls Report
Voicemails report

More information about the dashboard is here: https://www.mightycall.com/features/performance-reports/

How difficult is it to set-up the system?

Because MightyCall doesn`t require any hardware or technical installation, it honestly is not terribly difficult. There are a lot of options to alter once you log in, but if you have experience using any CRMs or phone systems, choosing how you want it to run shouldn`t take more than 5-10 minutes.

If you don`t have any experience with this kind of software, we offer quick live onboarding to help walk you through setup and maximize the settings for your business needs. If you`re hesitant at all about setup once you look at the system, we suggest opting for live onboarding to make the experience easier.