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Call Center Software for Logistics

Move forward with every call – MightyCall for Logistics

Highly rated by logistics companies
Highly rated by logistics companies

Features favored by hundreds of logistics professionals

Toll-free and local numbers

Depending on your business strategies, add the types of numbers you need and manage them in one account


Increase brand awareness with CNAM, a feature that displays the name of your company instead of your business phone number during calls

Call routing

Choose one of 9 routing options including call to group and call to queue to ensure every call gets answered

IVR and workgroups

Create a multi-level voice menu so your callers are directed to the right group of people who can handle the inquiry

Auto dialer

Increase call outreach and save agents time by uploading your contact lists and setting up an automated dialer

Auto dialer
Voicemail transcription

Don’t miss a business opportunity even when you’re busy or working–send calls to voicemail and look at the transcription later

Call recording

Access previous communication for any details and oversee your staff performance to guarantee best customer service

Call notes

Keep your team well-informed and support a cohesive approach to customer inquiries by leaving internal notes

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Apex Logistics International testimonial

We’ve been using MightyCall for 2 years and we’re quite happy with the service.

Lydia Wu, Operations Manager at Apex Logistics International
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Reliable service to keep your
customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup

MightyCall user ratings:

Why your logistics company should choose call center software

Tailor call routing options to handle inquiries

With advanced call routing features like voice menu, call to group, call queue, and user extensions it’s easier to quickly help client issues regarding freight inquiries of any sort: tracking, payment, or scheduling. With MightyCall, you ensure your logistics operations flow smoothly with incoming calls directed to the right department and assigned to specific agents for each scenario.

MightyCall Call Routing

Automate outbound campaigns

Whether your company is reaching out to potential leads or they need to notify their current customers about updates, an auto dialer will help do it with extra precision and speed. Upload your contact list in outbound campaign settings, customize the auto dialer’s settings, and your campaign is ready to go! This approach saves your team members valuable time and increases outreach.

MightyCall’s Auto Dialer

Manage multiple projects in one account

You can create a new one or port in as many business numbers as your project requires and set up customized call flows for each of them, all in one account. This way, you can manage and monitor your business communication in one place even if you’re in charge of multiple companies, projects, or departments.
MightyCall for managing multiple projects

MightyCall’s Multi-level IVR

Improve campaigns with advanced analytics

Tracking business interactions is just as important as tracking logistics operations. MightyCall’s tools for analytics and reporting help you keep an eye on the effectiveness of your inbound and outbound communication and provide access to call recordings, call volumes, patterns, and outcomes, assisting in logistics decisions and operational improvements.
MightyCall's reports

MightyCall’s Call Reporting

Got questions?

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MightyCall lets you run business communications your way:   Simple Efficient Organized

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MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way