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FAQ
Can I port my existing phone numbers to MightyCall?
Yes, you can. Porting your existing number to MightyCall is free and straightforward.
To get started, you’ll need to submit a signed Letter of Authorization (LoA) and your most recent invoice from your current provider. Once submitted, our team handles the transfer process for you.
Most number ports are completed within a few days, though in some cases it may take up to 1–2 weeks. Your number will continue working with your current provider until the transfer is complete.
To get started, you’ll need to submit a signed Letter of Authorization (LoA) and your most recent invoice from your current provider. Once submitted, our team handles the transfer process for you.
Most number ports are completed within a few days, though in some cases it may take up to 1–2 weeks. Your number will continue working with your current provider until the transfer is complete.
Do you support SMS, and what is the process to register?
Yes, MightyCall supports business SMS and MMS. To enable texting, registration is required to comply with carrier regulations and ensure reliable message delivery.
Please make sure to:
If you need help, our team can guide you through the setup.
Please make sure to:
- Register your messaging brand and campaign for local numbers
- Or verify your toll-free numbers
If you need help, our team can guide you through the setup.
Does MightyCall offer support for physical desk phones?
Yes, desk phones can be configured to work with your MightyCall account, giving your team the flexibility to use hardware alongside the web and mobile apps.
Setup requires a compatible SIP device and some basic configuration. You can follow the step-by-step guide here.
If you need help during setup, our support team is ready to assist.
Setup requires a compatible SIP device and some basic configuration. You can follow the step-by-step guide here.
If you need help during setup, our support team is ready to assist.
Is there a free trial, and what features are accessible during the trial?
Yes. MightyCall offers a 7-day free trial.
During the trial, you get:
During the trial, you get:
- 100 minutes of domestic calling (U.S. & Canada)
- Full access to the Auto Dialer
- Access to core call center features
Can I export call logs and analytics for reporting purposes?
Yes, exporting your data is quick and easy.
Go to the Reports tab in your account, select the report you need (call logs, campaigns, dispositions, productivity, etc.), apply filters, and export it as a CSV file.
MightyCall stores your call data for the lifetime of your account, so you can access and download it anytime.
Go to the Reports tab in your account, select the report you need (call logs, campaigns, dispositions, productivity, etc.), apply filters, and export it as a CSV file.
MightyCall stores your call data for the lifetime of your account, so you can access and download it anytime.
Where can I view and download invoices for my account?
You can access all invoices directly from your account.
Go to:
Account → Billing → Bills
There, you’ll find all invoices available for download as PDFs. If you need older invoices, you can contact support for assistance.
Go to:
Account → Billing → Bills
There, you’ll find all invoices available for download as PDFs. If you need older invoices, you can contact support for assistance.
Does MightyCall support international calls?
Yes, MightyCall supports both international numbers and outbound international calling.
You can:
For detailed rates, see MightyCall International Call Rates
You can:
- Purchase international numbers (e.g., a UK number for local presence in London)
- Make outbound calls to other countries at competitive rates
For detailed rates, see MightyCall International Call Rates
Is MightyCall HIPAA compliant?
Yes, MightyCall is HIPAA compliant.
The platform includes:
The platform includes:
- End-to-end encryption for calls and voicemails
- Secure call recording and storage
- Role-based access controls
- Regular security audits
- Business Associate Agreement (BAA) available on request
Got questions?
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