Line2 gives users the convenience of a second phone line with a set of basic VoIP features.

If one of your 2019 resolutions was opening up your own business, the recent government shutdown may have you feeling like you’re in the wrong place at the wrong time. From closed airports and trashed national parks to the suspended work of immigration, national security, FDA, and other government offices, the crisis started 2019 off…

While it’s convenient “lite” VoIP software for personal use, using Google Voice for business is like putting a foot into the wrong shoe: you can pretend it fits, but not for long.

Contact centers are more about dedicating a portion of your resources to customer communication. Every business could use more of that, right? Well, read on to see if this modern configuration could benefit you.

For those business owners who prefer to “prepare for winter while summer’s still around”, a personal chief learning officer will show how to be one step ahead of competitors and align your goals with changing business trends.

Landline vs. VoIP phone systems. For small businesses the decision is a critically important one, one that could very well determine the success or failure of the venture.

So, you’ve decided you want a VoIP phone service. Maybe you’re in Vancouver, starting out with your own small business. Maybe you just want another number to use when arranging rare coin sales over eBay from your home in Ontario. Maybe you work for an office in St. John’s, and your boss decided to get…

If you are running any form of business, making, receiving and handling business calls is likely one of your key business activities. How well calls are handled in any business will go a long way in determining productivity level. And that’s why it is important not only to have a solid virtual phone system but…

VoIP has gained a lot of popularity over the years and there are now millions of VoIP users around the world. If you, however, are hearing about VoIP for the first time or you’ve heard of it but you do not really know what it is, then here is what you need to know. What…

With the WebPhone, you can communicate using your business phone number with your staff, clients or customers straight from your computer. There is no phone necessary.

A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.

This is an in-depth technical article on Canadian toll-free numbers; if you’d like the shorter version, go here If you are a business owner and you live or have businesses not just in Canada, but also in the US, Mexico or Caribbean countries, then you might want to pull up a chair read this article.…

Sometimes your company can’t always answer every call. In these situations, the calls go into a queue, and the callers wait for their calls to be picked up, instead of constantly receiving ‘busy’ notifications. 

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