Small Business Image on the Internet: Site Builder Review
The reasons for site builders’ popularity among small businesses are: simplicity of webpage creation, bargain or free use, minimum time lag between idea and production.
MightyCall Partners with Yandex to Provide Cloud Telephony Services (PBX) for Small Businesses
SEATTLE, MightyCall (April 11, 2016), a technology company that provides communications solutions to small businesses, announces a partnership with Yandex – one of the largest internet companies in Europe and the leading search provider in Russ...
How to Improve Your Customer Relationship Management in a Multi-Channel World
Hint: You don’t have to be accessible in every social media network or communications app—just the ones your customers use Facebook. Twitter. Instagram. LinkedIn. Pinterest. Vine. Periscope. Google+. Tumblr. Yammer. Slack. Snapchat. WhatsApp. Viber. ...
How To Create a Voice Menu Your Customers Will Love
5 Steps to a Perfect Voice Menu Interactive Voice Response: Behind the Scenes A Guide to Making an Appealing Voice Menu MightyCall Is at Your Service 5 steps to a perfect voice menu When a person dials a company’s business number, the first thing he/...
How to Choose a Small Business Phone System
The article covers: Necessity of a call-management system for business; Advantages of virtual phone number systems; What should be done before deciding on a virtual phone system provider; Main things to consider when choosing a hosted call-processing...
How Your Small Business Can Offer Excellent Customer Service
No one in a business should be above offering fantastic customer service, and much of it lies in training, but there are also employee incentives. You also need a plan to answer calls quickly. Turn customer communication into an assigned task. And fi...
How To Communicate With Customers On The Go
Gone are the days of being chained to a desk or a counter top with a landline. We give some tips on how best to maintain close contact with your clients while you’re mobile. The main points are to be available, respond fast, and benefit from complex ...
How Your Small Business Can Develop a Successful Social Media Marketing Strategy
Not everyone’s a fan of social media, but ignore it for your business at your peril. Digital Sherpa estimates that 71% of users purchase products from brands they follow. Plus, your competitors are sure to be there, and it’s assuredly the best way to...
Top 6 Reasons to Switch to an Internet Phone Service
In this article we cover: Why hosted call-processing systems are better than conventional PBXs; How an internet phone service works; Top 7 ways a virtual phone number helps a small business; How MightyCall gets you connected. Top 7 things which make ...
The Evolution of the Telephone in Business
The telephone has become an invaluable sales tool, ever since its invention. The first contact between customer and business remains most commonly — the telephone. First impressions count, so whether the first voice your prospective customer hears is...
How to Protect an 1 800 Number from Hacker Attacks
Like so many other types of communications channels, toll-free 1 800 area code numbers can be vulnerable to hacking attacks. Providing a means to make it easier for customers to contact you could leave those very same customers open to data or identi...
Eight Things That Can Happen If You Don’t Answer Your Phone
A missed call can equal a missed business opportunity. But that’s not the whole story. When you don’t answer a call, you risk losing a prospect, wasting marketing dollars, escalating a complaint, and missing the chance to bond with and learn from cus...
The Benefits of IP Telephony For Business
Are you a small business owner looking for a cost-effective VoIP service? Do you want your small business to sound more like a big business when potential customers contact you? Do you need a Click-to-call widget on your website that can effectively ...
Tips for Taking Your Customer Service from Inbound to Outbound
Is your customer service completely inbound? If so, you’re missing a big opportunity to grow your business through outbound customer care. And chances are, your competitors are already ahead of you in the game. Here’s what you need to know. What’s th...
Top 10 Reasons to Use a Virtual Receptionist for Hotels
In this article, we cover: why a virtual phone number service is a must for the hotel business; how a virtual receptionist helps to save time and effort; how to use a business phone system for hotel promotion; why MightyCall virtual phone system is a...
How Virtual Phone System Can Help Cleaning Business
The price for poor customer service Make People Value Your Business — Improve Call Processing Conclusion Starting up a cleaning business is comparatively easy. It doesn’t require special training or massive funding: a willingness to work hard usually...
