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Call Center Software for Marketing Agencies

Set up your business phone system to get more leads

Highly rated by marketing and advertising agencies
Highly rated by marketing and advertising agencies

Features favored by hundreds of marketing professionals

Toll-free and local numbers

Depending on your business strategy or locations, add the types of numbers you need and manage them all in one account

IVR aka Voice menus

Create a voice menu and add a custom greeting so you callers can select the person or department they want to talk to

Voicemail transcription

Don’t miss a business opportunity when you’re busy–send calls to voicemail and look at the transcription later

Auto dialer

Automate your outbound call campaigns to get more leads in less time

Auto dialer
SMS & MMS

Send follow ups, reminders, and confirmations with related files attached

Call recording

Access previous communication for any details and oversee your staff performance to guarantee the best customer service

Reporting

https://www.mightycall.com/blog/new-call-volume-report-insights-to-your-call-center-performance/

CNAM

Increase brand awareness by displaying the company name instead of your business phone number during calls

Call notes

Leave call notes to keep your team well-informed and support a cohesive approach to customer inquiries

Reliable service to keep your
customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup

MightyCall user ratings:

Why your digital marketing agency should choose VoIP

A solution that scales with your business

It’s better to have tools that can start small without upselling unnecessary features at the beginning, and then offer more as your needs grow. Most MightyCall plans start with a 3-user minimum, but you can add more as you grow. This flexibility ensures every SMB can find exactly what they need without being burdened with features they won’t use. And don’t worry—if your business scales, we’ll scale with you.

Call quality

Call quality is a critical factor in building trust and ensuring clear communication with clients, prospects, and team members. Poor call quality can lead to misunderstandings, frustration, and a negative impression of your business. MightyCall delivers exceptional call quality, ensuring every conversation is crystal clear and professional. High-quality calls reflect your company’s commitment to professionalism and set the stage for lasting success.

Easy implementation and team onboarding

No matter how technical your marketing team may be, having tools that are easy to adopt and allow for quick onboarding is invaluable. MightyCall simplifies communication, enabling agencies to focus their efforts on what truly matters—gaining new clients and building strong, lasting relationships. With its intuitive interface, MightyCall enables immediate setup, reducing tool onboarding time and allowing your team to work more efficiently toward achieving your business goals.

Tailor call routing options to your business needs

With advanced call routing features like voice menu, call to group and call queue, it’s easier to address client issues, provide assistance with marketing and advertising services, process applications, and manage business-related inquiries. With MightyCall, you can direct incoming calls to the right place and assign a specific employee or group of employees to each scenario.

MightyCall Call Center Multi-level IVR

Get access to business SMS along with calling

The details you receive or need to send to your customers are often easier to send via text message. With your business number, you can send messages or MMS, attaching any marketing materials needed for the situation, including photos, PDF files, audio, or videos. This approach simplifies confirmations, scheduling, and follow-ups for everyone.

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MightyCall lets you run business communications your way:   Simple Efficient Organized

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MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way