Features

Everything you need from a business phone without the fluff

Toll free and local numbers

    Select a branded toll-free or any area code number at no extra charge.

    Allow incoming calls to show your business number instead of the caller’s number to know it’s a business call

    Choose a toll-free and local number for free

    Set separate call routing rules for your business numbers

    Port in your business number for free

    Enable text messages and read texts on web & mobile

    Enable call recordings for inbound & outbound calls

    The first thing you do when you sign up for MightyCall is select your number. The importance of that first step in anything is often underappreciated, but your virtual phone number is the backbone of your business, as well as a great branding opportunity with a vanity number. We have tens of thousands of numbers, both toll-free and local, for you to choose from.

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    What we offer for your virtual business number:

    • Local numbers in any area code
    • Toll-free numbers starting with 844, 855, 866, 877, and 888
    • Vanity numbers in any area code
    • A convenient search tool to find the vanity number you need
    • Free porting of your current business number
    • An array of amazing virtual phone system features

    What exactly is a virtual phone number?

    Any local or toll-free number provided by MightyCall is ‘virtual’. This just means that the number is not tied to a specific telephone line or telephone the way normal phone numbers are. Virtual numbers serve as business access numbers (or DID).

    Every call to a virtual number is forwarded to one or more of a user’s “real” phone numbers, such as landline phone numbers, mobile numbers, webphone and SIP numbers.

    You don’t need any hardware, software, or cable installation to set up a virtual number—you simply need to subscribe to MightyCall, and then you can use your new virtual phone number with any device you please.

     

    And what is a toll-free number?

    Toll-free numbers suit businesses with customers all over the country.

    A toll-free number is a phone number with special billing. For the caller, all calls to a toll-free number are free because the company that owns the number pays for them. This billing is the opposite of the way billing works for most local numbers.

    Toll-free numbers help businesses by:

    • Lowering the barrier for customer calls
    • Showing a high level of customer care
    • Giving the company a serious and professional appearance

    And what exactly is a vanity number?

    In a nutshell, a vanity number is a phone number with a digit sequence that is easy to remember. This is normally achieved by attaching the digits to a word that customers will remember, like 1-800-FLOWERS or 1-855-Cookies.

    Whether you need to stand out locally or across the country, we offer both local and toll-free vanity numbers at no extra charge—all you need to do to get your vanity number is to sign up for MightyCall.

    Vanity numbers are a great marketing tool, they

    • Are easy to remember for customers
    • Increase your brand visibility
    • Can increase your call volume

    We also have a convenient search tool to look for available vanity numbers when you sign up.

    You can use 3 ways to search vanity numbers.

    1. Search repeated digits or a special sequence of digits, e.g. 555, or 1234, or 3535.
    2. Search by phoneword usage (substituting digits with letters through the aid of the telephone keypad) For example, a word ‘taxi’ means ‘8294’, ‘PC’ means ‘72’, etc…
    3. Search a sequence of digits with a special meaning, e.g. 247 for 24/7 support service or 241 for “two for one” discount campaign.

    With your toll-free or local MightyCall virtual number you can:

    • separate your business and private life;
    • separate several projects;
    • set up a virtual presence in regions where you don’t have an office;
    • provide workers who don’t work from an office with a business phone number;
    • get temporary numbers for marketing campaigns;
    • track the efficiency of different media channels and promotional campaigns.

    What customers say about MightyCall

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    “I love that I can set up my business hours and
    receive calls only during those hours.
    I like that I’ve been able to keep business and personal separate.”

    Sandra Balzola. Red Sand Studios, LLC.

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    “When we drive out and about my wife can still take customer service calls, take orders, all while we’re driving across Indiana. Having MightyCall has given us total freedom.”

    Mitch Rezman. Vice President, Windy City Parrot

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    “MightyCall saves us up to six times what it costs us.
    That’s a no-brainer for me.”

    Will Schinagl. Simple Stroller Rental

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    “Cannot go wrong with this service. We've been using them for over a year. The system has eliminated all robo calls.”

    Varga Gulshani. Elegant Painting

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    FAQ

    Do you have a mobile app?

    Do you support all SIP phones? How to connect SIP?

    Can I customize the voicemail greeting?

    Yes, you can either record your own greeting or download something from your computer.
    The maximum file size is 10Mb.

    Do you provide voicemail to text transcription?

    Yes, voicemail to text transcription is available on the Standard and Ultimate plans. You can read voicemails in the mobile app or in the webpanel.
    Voicemail transcriptions are also automatically sent to your email.
    More information about voicemail transcription is here:
    https://www.mightycall.com/features/voicemail-voicemail-to-text/

    Can I export my call log history?

    Yes, call export is possible in 2 formats: xls and csv.

    Is there a limit on the number of calls that I can record?

    No. our call recording feature is connected to your MightyCall Cloud, so you can record all your calls without worrying about storage space.
    Call recording is included in our Standard and Ultimate plans.

    Can I set up business hours using your service?

    Do you provide an option to block callers?

    Do you offer some sort of dashboard to monitor my team performance?

    Yes, the dashboard and corresponding statistics are available in all our plans.
    MightyCall shows you the 5 most essential statistics of your business in the Key.
    Performance Indicators and Volume sections:

    • Connected vs. Missed Calls Report
    • Average Speed of Answer & Average Talk Time Report
    • Incoming & Outgoing Calls Report
    • Internal Calls Report
    • Voicemails report

    More information about the dashboard is here: https://www.mightycall.com/features/performance-reports/

    Get a guided look into how MightyCall works