MightyCall or Talkroute?

Alternatives Talkroute vs MightyCall

When assessing the virtual telephony market, Talkroute is sort of like Grasshopper-lite. The systems are very similar, and Talkroute touts their use of the PSTN (public switched telephone network)—which is also the backbone of Grasshopper’s call connections. The majority of competitors on the market use a strictly VoIP-centered approach, which means a call’s quality depends directly on your internet connection. (MightyCall uses a bit of both to give you options depending on your location.)

talkroute
Talkroute’s pricing plans

Talkroute’s plans are $19, $39, $59, and $99 a month (MightyCall’s are $19, $49, and $99):

  • The $19 plan only supports 1 user and 1 number, so core functions like call transfers and ringing multiple phones or devices simultaneously aren’t present. You don’t even get an auto-attendant with this plan. It’s basically just a second business line with unlimited minutes.
  • Once you’re up to the $39 plan, which supports 3 users, there are still core functions M.I.A. Customizable call flow? Nope. A call directory so callers can easily find the extension they need? Nope. Call analytics to see how your company is performing? Nope.
  • Essentially, you’ll pay $59 just to get a virtual phone system with comparable power to most on the market. And for that money, you get 3 numbers, 10 extensions, 1,000 text messages, and unlimited minutes .

Capabilities comparison

MightyCall logo talkroute logo
Price per month $ 19,99* $ 19**
Minutes Included 1 000 Unlimited
Price per minute 0,02 0,03
User extensions Unlimited 1
Local or Toll-free numbers 2 1
Texting Unlimited 100
Existing number transfer Yes $10
Call forwarding Yes Yes
Customizable call flow Yes No
Call Queue Yes No
Business hours Yes No
Conference calling Yes No
Auto attendant Yes No
Caller ID Yes No
Webphone for In/Out Calls Yes No
Social Media tracking Yes No
Dashboard Yes No
*Basic plan **Basic plan

No matter how much you pay, you can’t get features like:

Those features are all dynamic enough to visibly influence your business; we aren’t talking about periphery features that only would be useful in specific situations, but MVP features that most in the industry charge extra for.

On MightyCall’s $50 plan, you get 5 numbers, unlimited extensions, unlimited texting, and admittedly, *only* 5,000 talk minutes included (that’s over 2 and a half hours a day on average), but you also get all the features on Talkroute’s $59 plan (and even on their $99 plan) and more for less money. There simply isn’t a choice here at all.

If you want a plain old call forwarding number without any extra oomph, Talkroute isn’t bad, but if you want an actual virtual phone system with useful features, it won’t deliver results for you like most other virtual phone systems.