MightyCall or Talkroute?

When assessing the virtual telephony market, Talkroute is sort of like Grasshopper-lite. The systems are very similar, and Talkroute touts their use of the PSTN (public switched telephone network)—which is also the backbone of Grasshopper’s call connections. The majority of competitors on the market use a strictly VoIP-centered approach, which means a call’s quality depends directly on your internet connection. (MightyCall uses a bit of both to give you options depending on your location.)

Talkroute’s pricing plans

Talkroute’s plans are $19, $39, $59, and $99 a month (MightyCall’s are $19, $49, and $99):

• The $19 plan only supports 1 user and 1 number, so core functions like call transfers and ringing multiple phones or devices simultaneously aren’t present. You don’t even get an auto-attendant with this plan. It’s basically just a second business line with unlimited minutes.
• Once you’re up to the $39 plan, which supports 3 users, there are still core functions M.I.A. Customizable call flow? Nope. A call directory so callers can easily find the extension they need? Nope. Call analytics to see how your company is performing? Nope.
• Essentially, you’ll pay $59 just to get a virtual phone system with comparable power to most on the market. And for that money, you get 3 numbers, 10 extensions, 1,000 text messages, and unlimited minutes .

Capabilities comparison

Price per month	$ 19,99*	$ 19**
Minutes Included	1 000	Unlimited
Price per minute	0,02	0,03
User extensions	Unlimited	1
Local or Toll-free numbers	2	1
Texting	Unlimited	100
Existing number transfer	Yes	$10
Call forwarding	Yes	Yes
Customizable call flow	Yes	No
Call Queue	Yes	No
Business hours	Yes	No
Conference calling	Yes	No
Auto attendant	Yes	No
Caller ID	Yes	No
Webphone for In/Out Calls	Yes	No
Social Media tracking	Yes	No
Dashboard	Yes	No
	*Basic plan	**Basic plan

No matter how much you pay, you can’t get features like:

• call recording,
• conference calling,
• voicemail transcription, or
• a webphone.

Those features are all dynamic enough to visibly influence your business; we aren’t talking about periphery features that only would be useful in specific situations, but MVP features that most in the industry charge extra for.

On MightyCall’s $50 plan, you get 5 numbers, unlimited extensions, unlimited texting, and admittedly, *only* 5,000 talk minutes included (that’s over 2 and a half hours a day on average), but you also get all the features on Talkroute’s $59 plan (and even on their $99 plan) and more for less money. There simply isn’t a choice here at all.

If you want a plain old call forwarding number without any extra oomph, Talkroute isn’t bad, but if you want an actual virtual phone system with useful features, it won’t deliver results for you like most other virtual phone systems.