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Best Toky Alternatives: Features, Pricing, and Ratings

Explore Toky alternatives and top business VoIP competitors

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As a business owner, you no longer need to spend a large part of your budget on landline bills or other service providers. VoIP covers your business communication needs, including internal and external calls. The best part is that there are many service providers to choose from.

Toky is a business phone system that could revolutionize the communication experience for your business. It has abundant features, but in some cases, those features cannot fulfill specific requirements. That’s why here we will be discussing the top Toky alternatives that may best cater to your corporate communication requirements.

The selection process will be made easier when you consider the unique characteristics, features, pros, cons, pricing, and other important aspects of every alternative.

What is Toky?

For those who don’t want to read the detailed description, you can skip to the main section of the article with best Toky alternatives.

Toky

Toky is a VoIP phone system based on cloud technology that allows your business to provide better customer service. It helps personalize customer care by syncing interactions according to customer records. An amazing thing about Toky is that it provides virtual phone numbers for multiple countries.
Toky takes care of your communication requirements and offers a complete experience with both calling and messaging. Its reliability is one of the reasons why over 1,000 companies trust it with their communication needs.

OS

Toky offers applications for computers running on macOS, Windows, and Linux. Apart from computers, it also works on smartphones running iOS and Android operating systems, and the apps are available on the official marketplaces. Apart from that, a Chrome extension is also available.

Features

  • Forwarding business calls to personal numbers
  • Local phone numbers from 60 different countries
  • IVR support
  • Simultaneous calls according to the number of agents available
  • Agent interface with notifications and alerts
  • Auto dialer

Integrations

  • Pipedrive
  • HubSpot
  • Zapier
  • Salesflare
  • Google Sheets

What are some drawbacks of using Toky?

You may need to look for a Toky alternative for several reasons. The most important ones include consistency issues, regardless of location or internet connection. It misses out on some important features, like text message scheduling. Setting up Toky for the first time may not be the easiest experience, and it may seem like there’s a steep learning curve.

Pros

  • Multiple language voicemails
  • Multiple language greetings
  • Call filter and business hours

Cons

  • Poor sound quality (sometimes)
  • Calls drop randomly
  • Customer support is not quick enough

Best for

  • Businesses of all sizes

Pricing

  • Entrepreneur: $25 for 1 user/month
  • Business: $35 for 1 user/month with a minimum of 3 users
  • Enterprise: can be customized according to your requirements

How we ranked these 10 Toky alternatives

Out of dozens of VoIP companies, we’ve ranked ten competitors. These Toky alternatives range in price, features, amount of users, and in many other respects. We’ve picked some key criteria to use in our rankings of the best alternatives to Toky:

  • Features: Almost all competitors offer things like phone numbers – but not all offer the same features. As such, we carefully considered both the number of features and the quality of features.
  • Price and availability: A search for telephony services on most app marketplaces reveals hundreds of possibilities, a lot very cheap and very sketchy. Many of these are not better than Toky, but some very much so could be, which is why we did the research.
  • Possibility of integration: We’ve given a close look as to what integrations are available in each app similar to Toky.
  • Total cost (including add-ons): The flat price is often for the program itself: getting the tier and everything involved in it. But some alternatives to Toky don’t include everything in the originally listed price.
  • Call quality: If the features are perfect but the call quality is poor, it doesn’t matter; your clients are not going to be impressed if they cannot hear you.
  • User support: Sometimes even the best Toky alternatives for business still can give you issues. Some free Toky alternatives may seem solid at first, but they might not have any support staff–or if they do, it’s only in the form of an email you can contact which takes a week to get back to you.

The list of best Toky alternatives

With all of that said, this list is ultimately subjective. There might be something you’re looking for in particular that one has which overrides any negatives it may possess. If so, great! But if you’re still uncertain, then here are the best Toky alternatives:

  1. MightyCall
  2. Talkdesk
  3. JustCall
  4. Dialpad
  5. Nextiva
  6. RingCentral
  7. Vonage
  8. 8×8
  9. Aircall
  10. OpenPhone

Alternatives to Toky: comparison

Alternatives Starting monthly price* Top features Best for
MightyCall $15/month Call flow, call monitoring, call analytics Small and medium businesses
Talkdesk $75/month Artificial intelligence, notifications, access control Medium and large-scale businesses
JustCall $30/month Call scheduling, distribution, concurrent calls Businesses of all sizes
Dialpad $23/month Intelligent voicemails, porting, visual voicemails Businesses of all sizes
Nextiva $30.95/month AIO CRM, workflow automation, international calling Businesses of all sizes
RingCentral $32.99/month Meeting features, amazing uptime, free video pro Businesses of all sizes
Vonage $19.99/month Conferencing, remote experience, call filtering Businesses of all sizes
8×8 $15/month Fax, video call controls, end-to-end encryption Businesses of all sizes
Aircall $30/month IVR, conferencing, call notes Businesses of all sizes
OpenPhone $17/month Message scheduling, automatic replies, international calling Businesses of all sizes

*Note:  All prices are valid at the time of publication.

Top 10 services similar to Toky: an overview

If Toky does not meet all your needs with its features, looking for the right alternative is your best move. Your business needs to be efficient with communication, and this list of the ten best Toky alternatives can bring that to you. So, considering the pros, cons, features, integrations, and unique characteristics, you can select the one that meets all your needs.

1. MightyCall

When it comes to picking a phone system, call centers can’t go wrong with MightyCall. Intuitively designed and simple to use, this alternative enables calls to be made from anywhere on internet-connected devices including tablets, phones, and desk phones. Features like round robin and call queue ensure that you will never miss a call no matter how large your company is. And the ability to get toll-free, vanity, and local numbers from across the US means that it won’t matter where your company is located either.

MightyCall Business Phone System

OS

MightyCall works on Windows, Android (mobile), and iOS (for both web and mobile).

Unique characteristic

MightyCall’s interface is slickly set up. It’s very easy to use, nice to look at, and well-designed.

Features

  • Toll-free and Local numbers
  • Agent & supervisor workspace
  • Call monitoring
  • Intelligent call routing
  • Multi-level IVR
  • Call waiting
  • Call queues
  • Call notes
  • Call analytics

MightyCall’s call routing

Integrations

  • Zapier
  • CRM systems (SalesForce and HubSpot)

What makes it better than Toky?

Toky offers a quality product, but MightyCall’s cloud-based phone system is a cut above. With world-class security and reliability – with 99.99% uptime! – the competition is not particularly close. MightyCall provides amazing customer experiences and drives business results.

Pros

  • Easy to use
  • Sharp support staff
  • Multiple price tiers suited to different business needs
  • Plethora of useful features

Cons

  • Smallest price tier requires at least two users
  • Only 100 SMS messages on lowest plan

Best for

  • MightyCall’s services are best for SMBs and call centers.

Pricing

  • Core: from $15 per agent per month
  • Pro: from $20 per agent per month

How to switch and port your number from Toky

Porting from Toky to MightyCall takes no time at all. Just follow these steps:

  1. Start off by creating your MightyCall account.
  2. Fill this form out.
  3. In the above link, you’ll need to upload a signed Letter of Authorization and your most recent billing statement from Toky, so make sure to have both on hand.
  4. After that’s all done, the process usually takes about a week or two.

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2. Talkdesk

Talkdesk is one of the best alternatives for Toky as it is a cloud call center provider offering global services. So, you not only get to provide better customer service to local customers but also to international ones. It is known for its automation services that make employees more efficient. This higher efficiency leads to better customer satisfaction as it designs customer journeys.

talkdesk interface

Talkdesk

OS

Talkdesk has dedicated apps for Android, iOS, and desktop computers.

Unique characteristics

Its automation capabilities make it one of the best alternatives. Unlike Toky, it also provides omnichannel routing services, which make your customer support team even more efficient.

Features

  • ML and AI
  • Access control
  • Reminders and notifications
  • Trackable activity dashboard
  • Interface for agents

Integrations

  • Slack
  • Oracle
  • MS teams
  • Zoom
  • Zendesk
  • Zoho

Pricing

  • Essentials: $75 for 1 user/month
  • Elevate: $95 for 1 user/month
  • Elite: $125 for 1 user/month

Best for

Best for medium and large-scale businesses looking for a stable Toky alternative.

What makes it better than Toky?

This Toky alternative is better because of the extensive range of analytics businesses can use to make informed decisions. Analytics and reporting set it apart while it maintains top-notch global service quality.

Pros

  • Customer service is quick
  • A variety of integrations offers more flexibility
  • Easy to learn and use

Cons

  • Call hold option is not available
  • Call disposition failure can be frequent
  • Transfer options are not available

3. JustCall

JustCall is quite similar to Toky option. It offers call center services in 58 countries with cloud-based technology, so you can work on business communication remotely. It provides your customer-facing employees with tools that allow them to engineer conversations efficiently, thus increasing their productivity. It allows you to set up your business cloud phone system within minutes, making it one of the fastest and easiest solutions on the market.

justcall interface

JustCall

OS

JustCall provides dedicated mobile applications for iOS and Android. The desktop and browser apps work on every computer operating system.

Unique characteristics

SMS bots make a unique feature. Additionally, there is a live call monitoring capability to get a free phone number like Toky in 58 countries.

Features

  • Concurrent calls
  • Call scheduling
  • Call distribution
  • Notifications of meetings and calls
  • Warm and cold transfers
  • Contact number shareability

Integrations

  • HubSpot
  • Zapier
  • Pipedrive
  • Salesforce

Pricing

JustCall provides an attractive 20% discount if you pay annually, but you also have the option to pay monthly.

  • Standard: $30 for 1 user/month (at least 2 users)
  • Premium: $60 for 1 user/month (at least 2 users)

There is a custom plan available if your team has over 10 members, and you may get a price upon contacting this call center software.

Best for

A good pick for teams and businesses of all sizes that need reliable contact center software.

What makes it better than Toky?

Efficient call transferring in JustCall call center software makes it a great Toky alternative. This feature allows your customer service team to transfer the call to the experts according to customer queries, so every query is resolved by the relevant person. JustCall allows your team to increase productivity by up to 300% as it removes the hassle of manual data logging and dialing.

Pros

  • Easy and user-friendly interface
  • Compatible with various devices
  • Reporting, insights, and statistics in real-time

Cons

  • Needs to be restarted when it stalls
  • No call recognition for incoming calls
  • Takes time to transfer calls to clients working in different departments

4. Dialpad

The Dialpad call center solution combines business technology, communication services, and artificial intelligence to make your customer engagement exponentially more efficient. It helps your team communicate with other team members as well as with customers. With its artificial intelligence capabilities, it significantly improves productivity. So, if your business is a startup with growth potential, but you don’t want to spend huge sums on customer support, Dialpad is the way to go.

Dialpad screenshot

Dialpad

OS

Dialpad only has dedicated applications for mobile devices running on iOS and Android OS. However, it also comes with a Chrome extension that works on every computer with the Chrome browser installed.

Unique characteristics

Dialpad contact center differs from all alternatives with its artificial intelligence capabilities. The business phone system is based on an AI-based voice that does not need any tools or services to work with calls, chats, or meetings, and recordings can be transcribed with AI in real time.

Features

  • Text messages
  • AI voicemails
  • Business phone numbers
  • Porting numbers
  • Simultaneous ringing
  • Visual voicemails

Integrations

  • Salesforce
  • Google workspace
  • MS Teams

Pricing

  • Standard: $23 per user-month
  • Pro: $35 per user-month
  • Enterprise: pricing is available upon contacting the sales team

It also provides some discounts for annual payments.

Best for

Best for businesses of all sizes looking for a cheap or free service like Toky.

What makes it better than Toky?

Dialpad is the Toky alternative that offers an all-in-one communication platform. With amazing integrations, your team can meet all the communication requirements with this one platform. Moreover, its artificial intelligence capabilities are a step ahead of all other tools. It has a built-in AI-based speech recognition tool that not only gives insights about customers but also tells users how each representative is communicating with customers.

Pros

  • Unique and huge list of features
  • Uptime and call quality are reliable
  • With extra equipment, it offers multiple phone systems

Cons

  • A bad internet connection can impact call quality
  • Customer support is not quick or efficient
  • Incorrect transcribing can cause issues

5. Nextiva

The Nextiva contact center platform works over the internet. It could be considered a free app similar to Toky, as your credits or minutes won’t be consumed with Nextiva. It is a collaboration tool that focuses on resolving all corporate internal and external communication needs across a cloud-based solution. It can function like a complete CRM for your business, offering everything from management to communication.

Nextiva

Nextiva

OS

Nextiva provides dedicated applications for desktop computers running on macOS and Windows. Similarly, it has apps for mobile devices running on iOS and Android, like other alternatives to Toky.

Unique characteristics

Unlike Toky and other contact center solution options, Nextiva is a complete customer resource management platform. It makes starting out very easy for startups because they can meet all their business goals and communication requirements under Nextiva.

Features

  • CRM
  • Video calls and phone service
  • Automation of workflow
  • Text messages
  • Video conferences

Integrations

  • Salesforce
  • Zapier
  • Google workspace
  • Outlook
  • MS Teams

Pricing

  • Essential: $30.95 user/month
  • Professional: $35.95 user/month
  • Enterprise: $45.95 user/month

Best for

Great for businesses and teams of all sizes.

What makes it better than Toky?

Nextiva is a cheap alternative, and the fact that you can use any device with it makes it better than Toky. You can deal with your business communication requirements on the go. The fact that it can work as a standalone CRM system for a business with all its integrations gives it an edge over Toky, and that is not a premium feature for more expensive plans.

Pros

  • International calling facility available
  • Compatible with a variety of devices
  • Reliable VoIP experience

Cons

  • Inefficient customer support
  • Only accessible for US users
  • Not effective against spam calls

6. RingCentral

RingCentral is one of the companies like Toky that offers cloud-based communication solutions. It also supports remote working features for the whole team, so your employees can work from anywhere in the world. It offers a complete communication experience, as a team can communicate with external stakeholders and internal team members.

ringcentral

RingCentral

OS

RingCentral has a dedicated mobile application for both iOS and Android devices. Windows and macOS applications are supported, and a web app is provided.

Unique characteristics

RingCentral is the only Toky competitor that offers free video conferencing features. This feature offers unlimited meetings for up to 100 participants. Apart from meetings, screen sharing, file sharing, meeting recording, and free cloud storage for up to a week are offered.

Features

  • Screen sharing during video conferences
  • Personalized meeting room feature
  • IVR menus
  • Touchscreen display build-in support
  • Quality management

Integrations

  • Google
  • Box
  • Zendesk
  • Slack
  • HubSpot

Pricing

  • Essentials: $32.99 for 1 user/month
  • Standard: $40.99 for 1 user/month
  • Premium: $47.99 for 1 user/month
  • Ultimate: $62.99 for 1 user/month

It provides a discount of up to 40% on annual subscriptions, unlike any other competitors.

Best for

Great for businesses of all scales.

What makes it better than Toky?

This competitor is better because of its highly feature-rich functionality. It integrates with over 200 platforms and meets all communication and business needs. Thus, it offers a comprehensive experience for your whole team. Moreover, instead of only providing communication capabilities, it simplifies communication with options like file management, notes, and collaboration, so every customer hangs up satisfied with your customer support.

Pros

  • Uptime optimization
  • High-tech features as compared to standard PBXs
  • Interface is user-friendly

Cons

  • Issues with audio quality
  • No support for Linux
  • Customization features not available

7. Vonage

Vonage is a Toky competitor that offers services for teams and businesses of every size. It offers high performance and availability while keeping the pricing cheaper. It allows employees to connect to your business support at any time, hence empowering them to curate the customer experience across their journey with your business and offering them a local experience. Vonage promises an uptime reliability of 99.999%.

vonage

Vonage

OS

Vonage offers dedicated apps for Android and iOS devices, along with desktop computers.

Unique characteristics

Vonage has several things like Toky, but the visual voicemails, anonymous call filtering, and teleconferences are the features that set it apart from all other platforms, including Toky.

Features

  • Conversational AI
  • Conferencing and meeting
  • Multi-level auto-attendants
  • Remote usage
  • Call filtering and blocking

Integrations

  • MS Teams
  • Salesforce
  • Office 365
  • G suite
  • Slack

Pricing

  • Mobile: $19.99 for 1 user/month
  • Premium: $29.99 for 1 user/month
  • Advanced: $39.99 for 1 user/month

Best for

This software, like Toky, is great for businesses of all sizes.

What makes it better than Toky?

Vonage is software like Toky that brings a feature-rich experience while keeping prices low. It offers global coverage, so your business can enhance communication with customers from all over the world. Its smart AI capabilities also make a difference, as the automatic attendant ensures every customer is greeted with their desired solution.

Pros

  • Easy to use and high-tech
  • Call queueing
  • The call and audio quality are amazing

Cons

  • Security concerns
  • Pay separately for the desktop app
  • Bugs in the software not resolved

8. 8x8

8×8 is a cloud platform similar to Toky that brings affordable PBX features over cloud technology to provide a unified employee and customer experience in an agile manner. Thus, 8×8 creates a complete VoIP solution for all business communication needs, empowering your customer service team to work even more efficiently. It is extremely cheap, making it good even for small teams.

8x8

8×8

OS

8×8 has a dedicated iOS app available on the Apple App Store and an Android app on the Google Play Store. Additionally, it also provides dedicated Windows and Mac applications for desktop usage.

Unique characteristics

8×8 is a service like Toky that unifies all communication functionalities on one platform. Whether your team is a small startup or a bigger one, getting everything from one platform makes starting up very simple. Additionally, it offers other features, including fax.

Features

  • Host controls available
  • Call handling with business phone
  • Call activity analytics
  • End-to-end encryption for video conferencing
  • Emergency service compliance

Integrations

  • 1CRM
  • Salesforce
  • Google Workspace
  • MS Teams

Pricing

  • Express: $15 for 1 user/month
  • X2: $28 for 1 user/month

Best for

It is a great option for businesses of every scale.

What makes it better than Toky?

With services similar to Toky, the prices are much more affordable. Considering the features, it packs the latest and unique classic features so any customer can communicate in their preferred manner. Additionally, it provides its services with support for multiple countries while still remaining affordable. It is one of the most reliable options here, with over 2 million businesses currently using it.

Pros

  • Assessable in 46 languages
  • Real-time analytics for meetings
  • Quick chat feature with the team

Cons

  • Failure caused by bulk uploads
  • Complex setup requirements
  • Not as efficient as PXBs

9. Aircall

Aircall is a program like Toky that helps corporations meet their customer service needs with VoIP-based systems. It is trusted by over 7,000 businesses, which are its current customers from all over the world, who stay due to the reliability of the service. Aircall is capable of handling multiple concurrent calls while maintaining amazing sound quality and no issues with a stable internet connection.

aircall interface

Aircall

OS

Aircall offers Windows, Mac OS, iOS, and Android applications. Thus, it works on most smartphones and computers.

Unique characteristic

With its service like Toky, Aircall comes with a unique cloud recording feature based on cloud technology. It allows you to work remotely and record any calls you take, whether at your workplace or elsewhere. This cloud recording makes business communication very effective when working with your smartphone or tablet, like Toky.

Features

  • Automated routing
  • IVR
  • Conference calling
  • Notes
  • Shared inbox with calls

Integrations

  • Salesforce
  • HubSpot
  • Pipedrive
  • Zendesk

Pricing

  • Essentials: $30 for 1 user/month (billed annually)
  • Professional: $50 for 1 user/month (billed annually)

Best for

Good for every team and business, no matter the size.

What makes it better than Toky?

Although Aircall isn’t a free alternative to Toky, it is a better choice considering the audio quality for individual and conference calls. It delivers features over VoIP, freeing you from landline bills or smartphone credit consumption. Aircall comes with PBX features that help manage customer calls. It can be set up in seconds, and your employees can start smarter international conversations within a few minutes. Aircall is trusted by over 15,000 companies globally.

Pros

  • VoIP conferencing
  • Outstanding voice quality
  • Call queueing and priorities

Cons

  • Not a good experience for Mac users
  • Insights and analytics are not reliable
  • Inefficient customer support

10. OpenPhone

OpenPhone is one of the apps like Toky that provides business communication services. It offers a great quality, allowing your employees to communicate with international customers and their team members. Like Toky, it is VoIP-based, providing unlimited phone calls and text messages for businesses. It was consistently rated as the best business phone and has some famous clients like Deloitte.

OpenPhone

OS

OpenPhone offers a web application that works on every computer with the internet and a browser. Additionally, Windows and macOS versions are available for computers, while mobile phones running on iOS and Android OS get their own dedicated apps as well.

Unique characteristics

Most apps like Toky do not provide a feature to schedule messages with certain customers at a certain time. Even when OpenPhone has other features like Toky, this unique message scheduling feature sets it apart from all others.

Features

  • International calling
  • Call queueing
  • Message snippets
  • Automatic replies
  • Import of CSV contact files

Integrations

  • Google Contacts
  • HubSpot
  • Salesforce
  • Slack
  • Zapier

Pricing

  • Standard: $17 for 1 user/month
  • Premium: $25 for 1 user/month
  • Enterprise: Custom price

Best for

Like Toky, OpenPhone is a good choice for teams of all sizes and businesses of all scales because it scales with your business.

What makes it better than Toky?

OpenPhone delivers amazing value for money, like many alternatives to Toky and Toky itself. It is not only cheaper, but the call quality and its features provide a premium experience at a budget-friendly price for everyone. Additionally, every phone number you get at OpenPhone has a dedicated inbox that helps keep different customers’ conversations separate for easier management.

Pros

  • Helps with local online and offline marketing
  • Scales as your business grows
  • Contact sharing features

Cons

  • Porting is not very smooth
  • Steep learning curve
  • Mobile platforms not up to the mark

What is the best Toky alternative?

Whether you are looking for a free alternative to Toky or a paid one, there are several options. Finding a paid or free alternative from the 10 options above can be tricky. So, we have further shortened the list, and below are our top three picks for the best overall, best free, and best-paid tool that you may select.

MightyCall: best Toky alternative

The best option of all the alternatives to Toky is MightyCall because it offers a complete package in every aspect. Starting with pricing, it is cheaper. Additionally, it does not lack any of the features that businesses need. It does not lack in quality, and the customer support is also top-notch. Thus, it provides a complete package with everything a business requires for corporate communication.

RingCentral: best free Toky alternative

RingCentral is a free Toky alternative if you are only looking for the Video Pro feature. Although other communication features are paid. With this feature, you can host meetings with up to 100 participants. There are no limits on meeting numbers, and you get intuitive features for cloud recording and file sharing, etc.

OpenPhone: best paid Toky alternative

OpenPhone is the best option because of its value for money. The plans are not the most expensive, but it is not a free app like Toky. Its automatic replies feature, international calling support, and, most importantly, scalability with business make it a good choice, no matter how big or small your team is.

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