Phone com vs MightyCall

AlternativesPhone com vs MightyCall

Summary

Phone. com might offer “unlimited minutes” (see below for explanation), but other than that, a lot of their value is overinflated. You need to pay monthly surcharges for each phone number you have, and some advanced features like call recording and call analytics are also extra.

Browsing their site, you’ll also notice that with Phone. com you need to purchase their phones to get the system up and running. With MightyCall there is absolutely no hardware required—you can use the system on any phone or device you want—so signup is easy and you can keep tabs on your business anywhere you go.

Why choose MightyCall:

  • No charges for phones or phone numbers
  • Absolutely no additional equipment needed
  • Unlimited extensions and users
  • The most advanced features around, included directly in your plan

Plans review

In terms of plans and prices, Phone com interestingly has both:

  • Limited minutes plans: $12.99 for 300 minutes, $19.99 for 500 minutes, and $39.99 for 1,000 minutes;
  • Unlimited plans*: $22.99 for 1 number with 5,000 texts, $24.99 for 2 numbers with 10,000 texts, and $27.99 for 3 numbers with 20,000 texts.

* Phone com’s unlimited minutes are not actually treated as unlimited minutes based on Phone com’s Terms of Service: you only have unlimited minutes on calls made from an IP or softphone—i.e. not your cell phone. 

The best comps that MightyCall has are our:

  • Basic plan, with 2 numbers, 1,000 minutes, unlimited texts at $24.99, and our
  • Standard plan, with 5 numbers, Unlimited minutes, unlimited texts at $49.99.

Capabilities Review

MightyCall logo phonecom
Price per month $ 24.99 $ 22.99
Hardware No  $4.99/mo per device
User extensions Unlimited Unlimited
Local or Toll-free numbers 2 1
Minutes Included 1 000 Unlimited
Texting Unlimited 5 000
Business hours Yes Yes
Auto attendant Yes Yes
Call forwarding Yes Yes
Call Queue Yes Yes
Call screening Yes Yes
Conference calling Yes Yes
Webphone for In/Out Calls Yes No
Website Widgets Yes No
Social Media tracking Yes No
Call analytics Yes $3.99/mo
Basic Base

In Phone com:

  • phones themselves are $4.99 a month,
  • additional phone numbers are also $4.99 a month, and again,
  • and call analytics are another $3.99 a month.

Add all that up and $23 to $27 dollars can shoot up past $40 quickly.

Interface Comparison

Phone. com: call handling rule

phone.com review

MightyCall: call handling rule

call queue