- Capabilities Comparison: MightyCall vs. Phone.com
- Why MightyCall is the best alternative to Phone.com
- Discover how we create exceptional value for our customers
- Conclusion
Phone.com Review
Phone.com has a great domain and a techy focus that experienced VoIP users will appreciate, but it’s prices to gain access to everything businesses need get expensive quickly and it is not the most user-friendly system out there.
Phone.com might offer “unlimited minutes,” but other than that, a lot of their value is overinflated. You need to pay monthly surcharges for each phone number you have, and some advanced features like call recording and call analytics are also extra.
Browsing their site, you’ll also notice that with Phone.com you need to purchase their phones to get the system up and running. With MightyCall there is absolutely no hardware required—you can use the system on any phone or device you want—so signup is easy and you can keep tabs on your business anywhere you go.
Capabilities Comparison: Phone.com vs MightyCall
MightyCall
Phone.com
Why MightyCall is the best Phone.com alternative
Extra Charges for Hardware
Phone.com has that very topical domain and business name because they are one of the oldest business phone systems out there. Accordingly, the company still values physical phones and old-fashioned solutions in addition to VoIP.
That means that you’ll be paying for desk phones, whether buying or renting them. This either increases upfront costs, on top of the hassle hardware requirements create when you start using the service, or bump up your monthly bill significantly if you’re renting equipment.
Cheap Plan Has Nothing
Phone.com’s Plus plan, at $20 per user per month, only has 1 number, even if it offers unlimited minutes. MightyCall’s Business at $15 per user per month plan also has unlimited minutes, but with 3 numbers.
Other Monthly Charges
We mentioned already how Phone.com charges for the hardware you need to run the system, but there are features and numbers that can also be tacked onto your bill. A successful business big or small should need multiple numbers to differentiate streams, but Phone.com charges $5 per extra phone per month. Likewise, great features like call recording and call analytics also cost extra per month.
Discover how we create exceptional value for our customers
Christine D.
Alberto O.
charge per user. You can also send text messages easily. The software is relatively easy to use. You can
use the mobile app or browser app simultaneously. Call routing works well. Support is quick to respond.
Paul A.
immediately! When the phone rings it can go to multiple employees at the same time as well. Love it!
John Y.
feature bloated, difficult to use and clunky to configure. We have been impressed with how much easier
MightyCall was to use across all these areas. It’s a good fit for us, and we saved a bundle. Review
collected by and hosted on G2.com.
Adrian D.
Service is always great and the telephony itself is amazing. compared with bigger more ‘sophisticated’ systems such as Fonality, I would choose Mightycall tenfold.
Luis S.
favorite feature is the Call Flow design tool. Very intuitive and easy to organize.
Сonclusion
Add all that up and you could shoot past $100 a month easily. Why pay all that much and go through so much trouble for access to a business phone system when you can sign up for MightyCall in minutes and have everything there and ready for you immediately? Phone.com has an outdated business phone structure, so don’t trust them to help your business thrive in the future.
