MightyCall or Nextiva?
As always, beware the company that charges you per user! That’s the fastest way for a company to sell you on a “low price”, while calculating your tab into the triple digits. Nextiva is no different, and even their advertised prices can get you if you’re not paying attention.
For their Pro and Pro Plus plans, the visible prices are $19.99 and $22.95 per user, respectively, but if you don’t mouse over the prices you won’t know that those numbers are the lowest prices offered. If your business doesn’t have dozens of employees or you’re not willing to sign a 18-month contract, you’ll be paying closer to $30 and $35 per user.
At those prices, with only 2 users you’re already paying more than for MightyCall’s Standard plan, which has unlimited extensions and 5 phone numbers. Are “unlimited minutes” worth that much extra to choose Nextiva? Considering “unlimited” means, “in line with average customer usage”, I’d say no, it isn’t.
When you consider the lack of powerful features like call recording, voicemail to text, and a webphone, and the choice is clear—spend less and get more.
|Price per month||$ 49.99*||$ 22.95 – 37.95 per user**|
|Long-term contract||No||18-month contract|
|Minutes Included||5 000||“unlimited”|
|Local or Toll-free numbers||5||1|
|Voicemail to text transcription||Yes||$ 2.95/line|
|Webphone for In/Out Calls||Yes||No|
|Call back widget||Yes||No|
|Social Media tracking||Yes||No|
|*Standard plan||**Office Pro Plus plan|