Local Presence has already helped MightyCall customers boost answer rates on outbound campaigns by matching the caller ID to the area code of the person being called. Now, we’re extending that to every manual call your team makes from the webph...
Key takeaways Budget-friendly option of VoIP for freelancers: Google Voice – either free or personal tier, starting at $10/month. Especially useful for people who already work within the Google Workspace ecosystem. Best for small teams: MightyC...
MightyCall’s Zoho integration brings a call center platform directly into your Zoho CRM, so your team can move faster, work more efficiently with clients, and stay organized throughout the day. How do you get the best of both MightyCall and Zoh...
TL;DR The best auto dialer for insurance agents is the one that matches your team size, compliance needs, and outbound volume. For most smaller teams, MightyCall or Kixie is the safest pick. Auto dialers remove the manual-dialing bottleneck, but the...
We’re proud to share that MightyCall has been named No. 588 on the 2026 Inc. 5000 list, Inc. Magazine’s annual ranking of the fastest-growing private companies in America. We won’t pretend that doesn’t feel good. But if you ev...
Key takeaways A predictive dialer is an outbound calling system that dials multiple numbers in advance and routes answered calls to available agents, reducing time spent on unanswered calls. The main operational benefit is not just about making more ...
Key takeaways Auto dialer pricing usually starts in the $40 to $50 per user/month range for basic SMB tools, climbs to $70 to $150+ for richer sales and contact-center features, and can go much higher for enterprise or custom deployments. The real co...
Key takeaways A power dialer automatically dials the next contact as soon as the previous call ends, helping teams move quickly through large outbound lists. A progressive dialer dials one contact at a time and waits until an agent is ready, which gi...
Key takeaways The predictive dialer market breaks into three practical groups: enterprise CCaaS platforms,outbound-first specialists, and SMB or sales-led options. Predictive dialers automatically place multiple calls, filter out unanswered numbers, ...
MightyCall has earned new G2 recognition for Summer 2026, including three badges we are especially proud of: Leader — Small-Business Contact Center Leader — VoIP Providers Regional Leader — Small-Business Americas For us, this recognition shows that ...
Outbound dialers are incredible tools, helping your agents make more calls than they ever could have by dialing manually. But without careful use, they can cause you problems – or simply might just not match up to their potential. So we decided to he...
A power dialer – sometimes called a progressive dialer – keeps your agents moving, automatically placing the next call the moment one wraps up, with no dead time in between. Follow these steps to get your MightyCall dialer campaign up and running. Po...
Key takeaways MightyCall offers one of the best power dialer solutions for SMBs and small remote teams thanks to its super-easy setup, multiple dialing modes, and affordable pricing compared to enterprise contact center platforms. Five9 stands out fo...
Key takeaways MightyCall is the best choice for small outbound teams that need all call center features to achieve maximum efficiency. JustCall works well for growing sales teams that want AI features, coaching, speech analytics, and a bunch of CRM i...
TL;DR Apple’s iOS 26 Call Screening adds a new layer between businesses and customers by prompting unknown callers to identify themselves and explain why they’re calling. This can lower answer rates for cold calls, follow-ups, and support outreach fr...
Every call center manager has experienced it: a call lands with the wrong agent, the customer is already frustrated, and the fastest fix is to redirect it away. But speed without context has a cost. Blind transfers can reduce queue pressure, but when...
A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.
Key takeaways MightyCall: Best for SMB outbound. A strong fit for small and midsize teams that want multiple dialer modes, AI answering machine detection, local presence, voicemail drop, live monitoring, and analytics in one platform. Readymade: Best...
Key takeaways What IVR software actually does: IVR (Interactive Voice Response) lets callers navigate a voice menu and route themselves to the right person or department, reducing wait times and missed calls. Why small and mid‑size businesses use IVR...
What toll-free codes are available in the USA and when do you need one for your business?
