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Best OpenPhone Alternatives: Features, Pricing, and Ratings

Explore OpenPhone alternatives and top business VoIP competitors

Staying connected with new and prospective customers is necessary for business owners to enhance trust and increase sales. One such system is OpenPhone – a platform that meets the communication needs of businesses of every scale. It offers calling over the internet for internal and external business use.

But with every system having different features, pros, and cons, selecting one can be daunting. Therefore, today we will discuss the top OpenPhone alternatives to help you choose the right one for your company.

What is OpenPhone?

Note: Perhaps you already know enough about OpenPhone, or you’re not really interested in learning about its issues. You can skip this section and move straight to our list of alternatives to OpenPhone.

OpenPhone is a phone system for businesses of every scale that allows them to set up secondary phone numbers. It routes calls and messages through an internet connection with VoIP, providing unlimited minutes and texts to businesses. This way, staff members can manage external (global) and internal calls and messages. OpenPhone allows staff members to manage and choose from multiple phone numbers depending on the teams, use cases, and locations. As it works over the internet, it does not consume any minutes or credit from a phone plan.

OS

OpenPhone brings standard OS support for desktop systems running on Mac OS or Windows. A web app is available for every browser, and dedicated iOS and Android apps are available. For the iOS app, you need your device to be on iOS version 13.0 or later. Similarly, for the iPad version, iPadOS 13.0 or later is also required.

Features

The best features of OpenPhone include the following:

  • International calling over the internet add-on
  • Threads and groups for team management
  • Call queuing
  • Automatic replies
  • Message snippets
  • A “Do Not Disturb” feature
  • Allows importing contacts in CSV format

Integrations

OpenPhone supports the following integrations:

  • Slack
  • Salesforce
  • Google Contacts
  • HubSpot
  • Gong

If you use Zapier for integration, you may get a 5,000-in-one integration experience.

What are some drawbacks of using OpenPhone?

Although OpenPhone provides its services on every platform, the quality is not consistent, especially on mobile devices. Apart from frequent bugs, your business may face calling voice quality and text message issues that may lead to a bad customer experience. That’s why you need to consider some reliable OpenPhone alternatives.

Pros

  • Amazing call sound quality and reliability
  • Scalability as your business grows
  • Sharing contacts with the team is smart. It prevents duplication, and everyone can access the contacts.

Cons

  • Buggy platform, especially on mobile devices
  • You may face porting issues
  • Sharing contacts with the team is smart. It prevents duplication, and everyone can access the contacts. Steep learning curve for the dashboard.

Best for

  • Standard plan is good for small teams and startups
  • Premium plan is good for medium and large businesses
  • Enterprise plan is good for organizations that need a custom solution

Pricing

  • Standard plan: $19 user/month
  • Premium plan: $33 user/month
  • Enterprise plan: Custom (to get pricing and other technical details, you need to contact the OpenPhone sales team).

How we ranked these 10 OpenPhone alternatives

Out of dozens of VoIP companies, we’ve ranked ten competitors. These OpenPhone alternatives range in price, features, amount of users, and in many other respects. We’ve picked some key criteria to use in our rankings of the best alternatives to OpenPhone:

  • Features: Almost all competitors offer things like phone numbers – but not all offer the same features. As such, we carefully considered both the number of features and the quality of features.
  • Price and availability: A search for telephony services on most app marketplaces reveals hundreds of possibilities, a lot very cheap and very sketchy. Many of these are not better than OpenPhone, but some very much so could be, which is why we did the research.
  • Possibility of integration: We’ve given a close look as to what integrations are available in each app similar to OpenPhone.
  • Total cost (including add-ons): The flat price is often for the program itself: getting the tier and everything involved in it. But some alternatives to OpenPhone don’t include everything in the originally listed price.
  • Call quality: If the features are perfect but the call quality is poor, it doesn’t matter; your clients are not going to be impressed if they cannot hear you.
  • User support: Sometimes even the best OpenPhone alternatives for business still can give you issues. Some free OpenPhone alternatives may seem solid at first, but they might not have any support staff–or if they do, it’s only in the form of an email you can contact which takes a week to get back to you.

The list of best OpenPhone alternatives

With all of that said, this list is ultimately subjective. There might be something you’re looking for in particular that one has which overrides any negatives it may possess. If so, great! But if you’re still uncertain, then here are the best OpenPhone alternatives:

  1. MightyCall
  2. Aircall
  3. LinkedPhone
  4. CallHippo
  5. Grasshopper
  6. Google Voice for Business
  7. magicJack
  8. SmartLine
  9. Vonage
  10. Zoom Phone

Alternatives to OpenPhone: comparison

Alternative Starting price* Top features Best for
MightyCall $15/month Call flow, call monitoring, call analytics Small and medium business
Aircall $30/month> Individual and team metrics, remote working, >IVR menus Small and medium business
LinkedPhone $14.99/month Company directory, multi-tier menu on the phone, statistics dashboard Solo enterprises and small businesses
CallHippo Free Click to dial, call forwarding, smart switch Businesses of all scales
Grasshopper $31/month Voicemail to text, bilingual assistants, automatic text messaging Small businesses
Google Voice for Business $10/month Unlimited calling, call recording, voicemail to text Small and medium business
MagicJack $43/year Online logs, conference bridge, hold music
SmartLine $9.99/month Call monitoring, call center caller profiles, chat option, call logging Small and medium business
Vonage $19.99/month Conferencing tools, conversational AI, team messaging Small, medium, and large business
Zoom Phone $120/year One app for everything, call assigning, call park Small, medium, and large business

*Note: All the prices mentioned in the table above are the starting monthly costs for each tool. Some may charge annually. These are correct at the time of publishing.

Top 10 services similar to OpenPhone: an overview

When searching for programs like OpenPhone, you will not find many free alternative options. So, here are our top 10 picks that may be a good yet cheap alternative for you.

1. MightyCall

MightyCall is one of the most well-known competitors of OpenPhone. This is because of their legendarily clean user interface, ease of use, and dozens of features available across all of their price tiers. As a long-serving VoIP company, MightyCall knows the field well and as a result, knows how to take care of its customers.

MightyCall Business Phone System

OS

MightyCall is supported on devices which operate using Windows, Android (mobile), and iOS (for both web and mobile).

Unique characteristic

MightyCall’s powerful combo of dedicated support staff, a well-designed site and portal, and dozens of key features make it stand out from VoIP companies for SMBs.

Features

  • Toll-free and Local numbers
  • Agent & supervisor workspace
  • Call monitoring
  • Intelligent call routing
  • Multi-level IVR
  • Call waiting
  • Call queues
  • Call notes
  • Call analytics

MightyCall’s call routing

Integrations

MightyCall offers integration with:

  • WhatsApp Business
  • HubSpot
  • Salesforce
  • Zapier
  • Zoho

What makes it better than OpenPhone?

MightyCall is the best OpenPhone alternative because, though OpenPhone has fair prices, their price tiers do not offer as much as MightyCall. OpenPhone, for example, does not have round-robin or call transfers in their lowest call tier. Additional phone numbers are also $5 each.

Pros

  • Professional and courteous support staff
  • Auto receptionist available across all price tiers
  • Cleanly-designed interface
  • Dozens of key features available from lowest tier

Cons

  • Only 100 SMS messages on lowest plan
  • Unlimited users only on highest plan

Best for

  • MightyCall is best for small and medium-sized businesses, though smaller and larger businesses can also benefit

Pricing All prices are per month

  • Core: from $15 per agent per month
  • Pro: from $23 per agent per month

How to switch and port your number from OpenPhone

Switching from OpenPhone to MightyCall is a painless process. Follow these steps to get it done:

  1. Start off by creating your MightyCall account.
  2. Fill this form out. Be sure to upload a Letter of Authorization and your most recent billing statement.
  3. Let OpenPhone know you’re switching. They may have certain steps for you to follow.
  4. Wait around 15 days, which is the average amount of time the process can take.

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2. Aircall

Aircall is a platform that provides businesses with a VoIP system to deal with customer support requirements. It provides highly reliable services like OpenPhone with the capability to deal with concurrent calls. Due to its high service quality, it is trusted by more than 7,000 businesses worldwide. One of its best attributes is the call sound quality over a high-speed internet connection.

aircall interface

OS

It supports desktop versions for Windows and Mac for services like OpenPhone. There are Android and iOS applications available as well.

Unique characteristic

Aircall is packed with features, from cloud recording to seamless transfers between consultants. However, with this overwhelming range of features, the user experience remains simple.

Features

  • Automated call routing
  • Shared call inbox
  • Call notes
  • IVR
  • Conference call

Integrations

It supports several integrations, including:

  • Pipedrive
  • Salesforce
  • HubSpot
  • Zendesk
  • Intercom

Pricing

  • Essentials plan: $30 per user per month, billed annually
  • Professional plan: $50 per user per month, billed annually

Both these plans support three or more users. To get a plan for ten users, you will need a custom plan with bespoke services. Contact the sales team to get a quote.

Best for

Aircall delivers affordable services with high reliability and scalability, making it good for SMBs.

What makes it better than OpenPhone?

Aircall is one of the good alternatives to OpenPhone, thanks to its long list of features. It supports audio call conferencing over VoIP and call screening; it prioritizes and sets answering rules and even provides cloud PBX features. This contact center platform comes with cloud storage for recording and managing customer support calls.

Pros

  • Call queueing
  • Support for various countries
  • Great sound quality

Cons

  • Unstable platform on Mac
  • Lacking analytics
  • Average customer service

3. LinkedPhone

LinkedPhone is one of the best OpenPhone alternatives. This cloud phone service provider provides businesses with a flexible call center solution to filter pushy sales calls. LinkedPhone allows you to port your existing business contact number to it for free, making things even simpler.

linkedphone interface

OS

LinkedPhone does not provide desktop apps like OpenPhone, but it has a web platform that works on every device. Additionally, its mobile application is dedicated to tablets running on Android and iOS.

Unique characteristics

LinkedPhone allows you to set business hours, so the devices only ring during that specific period for business calls, unlike other alternatives to OpenPhone.

Features

  • Text messages without any hidden or additional charges
  • Virtual receptionist
  • Conversation tracking with statistics
  • Multi-tier phone menu
  • Client notes and company directory

Integrations

Currently, this application does not provide any integration with CRMs or other alternatives.

Pricing

LinkedPhone is one of the best OpenPhone alternatives for business owners on a tight budget. It provides a fair pricing policy with different plans that include:

  • Solopreneur plan, costing $14.99 per month for solo businesses
  • Entrepreneur plan, costing $19.99 per month for three devices maximum
  • Small team plan, costing $49.99 per month for eight devices maximum

Best for

It involves great contact center software for solo entrepreneurs and suits the needs of small teams well.

What makes it better than OpenPhone?

The user interface and experience of LinkedPhone make it a good competitor for OpenPhone. There is no steep learning curve, and the website platform is visually appealing. Thus, this contact center solution allows your support team to maintain a professional and modern support experience at the customers’ end. Additionally, LinkedPhone provides features for lower prices to smaller teams that are otherwise only available in expensive plans.

Pros

  • Works on computers, mobile, and on landlines
  • Instantly provides your business with a toll-free number
  • Logging and statistics

Cons

  • No dedicated desktop apps are available
  • Does not support international calling
  • Supports smaller teams but costs more

4. CallHippo

CallHippo provides a flexible telephony network as per your business demands. It is the only provider with free services like OpenPhone, yet it provides great reliability and is used by world-leading clients, including Oracle, Shopify, and even Amazon. It is known for its quick deployment, which can be done within 3 minutes anywhere in the world, making it comprehensive, robust, and reliable for all your business communication needs.

OS

It is compatible with iOS, Android, and Windows 7, 8, and 10. On other devices, a web portal is available.

Unique characteristics

It is one of the only service providers similar to OpenPhone with over 4,000 globally renowned clients.

Features

  • Power dialer
  • Smart Switch
  • Global connect
  • Smart call forwarding and transfer
  • Call conference

Integrations

It supports lots of integrations for automation, data processing, and reporting, including:

  • Shopify
  • Front
  • Pipedrive
  • amoCRM

Pricing

  • Basic plan for $0
  • Bronze plan for $16 monthly
  • Silver plan for $24 monthly
  • Platinum plan for $40 monthly

Best for

It is best for businesses of all scales.

What makes it better than OpenPhone?

CallHippo does have pricing plans differentiated by specifications and features, but it can handle high loads reliably even if you go for the free plan. You can get virtual phone numbers for more than 50 countries, and CallHippo always provides an in-depth view of your support insights with multiple CRM integration that is not the same as the OpenPhone call center software.

Pros

  • Call barging and recording support
  • Amazing reliability
  • Free OpenPhone alternative

Cons

  • Lack of transparency
  • Calling is limited to 50 countries
  • Sub-par customer support

5. Grasshopper

Grasshopper is a cloud-based call center platform that targets small businesses and startups who want a reliable and smooth contact center. It provides a decent set of features with a simple user experience. It does several things like OpenPhone but maintains much greater reliability. Grasshopper is a little costly, thus making it a better choice for serious candidates.

grasshopper

OS

Similar to OpenPhone, Grasshopper also has dedicated desktop and mobile applications. On Macs, it works only with the M1 chip, while for Windows computers, Grasshopper supports Windows versions 7-10. There is an Android app available for version 5.0 and above, as well as an iOS app supporting version 10.0 and above. Alongside these dedicated apps, Grasshopper also provides a web portal, like OpenPhone.

Unique characteristics

Its unique characteristics include knowledge base management. The call blasting feature rings up to 15 lines together so your team never misses customer calls, like it could with other apps like OpenPhone.

Features

  • Automated attendant
  • Call logging and routing
  • Custom greetings
  • Virtual fax
  • IVR /voice recognition
  • Multi-channel communication

Integrations

Grasshopper supports several integrations, including:

  • Zapier
  • Google Voice
  • Skype

Pricing

Grasshopper’s call software services are available in 3 plans, as follows:

  • The Solo plan costs $31 per account per month.
  • The Partner plan costs $51 per account per month.
  • The Small Business plan costs $89 per account per month.

Upon annual subscription, you get a 10% discount on all plans.

Best for

It is best for small and medium-sized businesses with non-technical staff looking for reliable call center software.

What makes it better than OpenPhone?

The Grasshopper platform maintains a simple experience with functional performance based on its interface. OpenPhone, on the other hand, can be overwhelming. Grasshopper also provides a decent range of features instead of overly complex functionality.

Pros

  • The setup process and learning curve are very easy
  • You get a free trial for 7 days to test the services
  • Provides voicemail transcription

Cons

  • No video conferencing option
  • Below-average customer service
  • Unstable mobile application

6. Google Voice for Business

If your business uses Google Workspace, you can avail of the add-on telephony service known as Google Voice for Business. It comes with limited functionality as a basic service, and you can subscribe to get full functionality. As Google provides it, you won’t find many reliability issues. It has stable messaging, voicemail, and calling services that are strong on all devices. It also offers free phone numbers like OpenPhone.

google voice

OS

It is compatible with macOS, Windows, Chrome OS, iOS, and Android.

Unique characteristics

Unlike OpenPhone or some of its alternatives, Google Voice for Business allows you to personalize your voicemail greetings. It prevents spam messages and calls, unlike other services similar to OpenPhone.

Features

  • Free number porting
  • Call forwarding to split responsibility
  • Free US calls
  • Artificial intelligence
  • Activity reporting
  • Automated attendants

Integrations

It integrates with almost every tool, product, and service offered by Google.

Pricing

  • The starter plan costs $10 per month for each user, and it is good for up to ten users at ten domestic locations.
  • The standard plan costs $20 per month, and it is good for unlimited users from domestic locations.
  • The premier plan costs $30 per month. It supports unlimited international locations along with all Standard plan features.

Best for

It is best for teams on a tighter budget, specifically small and medium-sized companies.

What makes it better than OpenPhone?

Considering the pricing, it is one of the best solutions, as teams on a tight budget can easily afford it. Even when it offers basic features, it brings good value to users. If a business relies on Workspace, getting Google Voice for Business will provide a complete experience.

Pros

  • Easy to get started with
  • Google’s reliability and support
  • Workspace integrations

Cons

  • No frequent updates or improvements
  • Limited to Google customers only
  • It is limited to a few countries

7. MagicJack

MagicJack takes advantage of hardware to replace traditional phones. It uses a USB A port on your PC to manage messages and calls without paying any monthly phone carrier charges. magicJack is a much better free alternative to OpenPhone, and it fairs well when compared to the carrier charges of other platforms and software. It offers a professional VoIP experience with solid calling capabilities.

OS

It supports Windows 8, 8.1, 10, and macOS. magicJack apps are available for iOS and Android devices.

Unique characteristics

MagicJack is unique due to its physical product that connects with your PC, and the 1-year free trial is also unique among solutions on the market.

Features

  • Existing number porting
  • Unlimited calling over the internet
  • Hold music
  • Plug-and-play experience

Integrations

It does not support any integrations.

Pricing

What makes it a great free alternative to OpenPhone is that new users get one year of free service when they sign up. When it comes to payment options, there are no monthly plans. magicJack only offers annual subscriptions, which are:

  • $43 for one year
  • $79 for two years
  • $109 for three years

Best for

As it is limited due to the hardware, magicJack is only a good solution for small teams.

What makes it better than OpenPhone?

It stands out from all OpenPhone alternatives because it is extremely cheap. The cheapest package costs only over $3.50 a month after one year of usage. Even when you pay annually, it is way cheaper than OpenPhone. magicJack keeps it simple, and OpenPhone delivers overwhelming features, so both are great solutions for teams with lesser requirements.

Pros

  • Keeps online logs
  • Cheapest option
  • Worldwide support

Cons

  • Poor audio quality
  • Unreliable service
  • Not good for large teams

8. SmartLine

SmartLine gives a business line to your smartphone, meaning you don’t have to manage your business calls and contacts on your private number. Like with other OpenPhone alternatives, instead of getting another number from a carrier provider, going for SmartLine will separate everything from your personal phone number and give you additional features. Thus, it makes your business and its customer support appear more professional.

OS

It supports Android devices, iPhones, iPads, and a web platform.

Unique characteristics

The SmartLine mobile app lets you manage a business caller ID on your personal phone while keeping personal numbers confidential to customers. It works by linking your mobile number.

Features

  • Call logging
  • Call routing
  • Chat option
  • Call ID and profiles

Integrations

It does not provide any integration options.

Pricing

There is a one-month free trial available, the pricing starts from $9.99 per month, and no other plans are available.

Best for

Best for small and medium companies.

What makes it better than OpenPhone?

Unlike in some free apps similar to OpenPhone,it separates your personal and business phone number. This one app will separate everything between your number and business number, and you can pay full attention to whichever one you need, anywhere, any time.

Pros

  • Free trial
  • Spam blocker option
  • Call monitoring and list management features

Cons

  • Unreliable sound
  • Overwhelming interface
  • Security concerns

9. Vonage

Vonage empowers teams ranging from small to large sizes with clear call quality for their support needs. It is inexpensive compared to some standard carriers yet provides powerful performance capabilities and good availability. Vonage comes with tools for uncovering insights into customers. It provides conversational commerce and communications APIs to reach customers using the right medium.

vonage

OS

It comes with a mobile application for iOS and Android, and, like OpenPhone, has a dedicated desktop application.

Unique characteristics

Vonage brings unique anonymous call-blocking functionality, and it also supports visual voicemails.

Features

  • Conversational AI
  • Call queuing
  • Business SMS and MMS
  • Call Conference
  • Call Announce

Integrations

Vonage integrates with:

  • Salesforce
  • MS Teams
  • Slack
  • Office 365
  • G Suite

Pricing

  • Mobile plan starting at $19.99 per month for one user
  • The premium plan starts at $29.99 per month for one user
  • The advanced plan starts at $39.99 per month for one user

As you increase the user count, the prices may increase. So, you may check the price and contact the sales team for bespoke services.

Best for

It is a good choice for a business of any scale.

What makes it better than OpenPhone?

Unlike OpenPhone, Vonage offers better and more advanced features, including a virtual receptionist, and has a global coverage network that covers more countries. It comes with a better uptime guarantee, making the platform reliable along with competitive market pricing. The people-friendly technology makes things easier for your business.

Pros

  • Amazing call clarity
  • Quick and simple setup
  • The selective call block feature

Cons

  • Extra cost for the desktop app
  • Security concerns
  • Buggy software

10. Zoom Phone

Zoom Phone is a cloud phone platform from Zoom that targets business communication. Its mobile and desktop applications bring the entire business communication to one platform, and this service is available in over 40 countries. It brings features other than calls to consolidate all business requirements with an enterprise-grade experience.

zoom phone interface

OS

Zoom Phone supports Windows 7-10, macOS, Linux, Android, iOS, and even BlackBerry devices.

Unique characteristics

Unlike some other OpenPhone alternatives, it is a complete business collaboration platform. So, teams can do much more on one platform.

Features

  • Call assigning
  • Call history
  • Call transfer
  • Customized phone settings
  • Call park

Integrations

Zoom Phone supports integrations with:

  • MS Teams
  • Slack
  • Salesforce
  • Google Workspace

Pricing

  • Metered for $120 per user per year
  • Unlimited for $180 per user per year
  • Pro Global Select for $240 per user per year

It also provides bespoke services upon contacting the sales team.

Best for

It is a great option for businesses of all scales if they are not on a tight budget, as it only offers annual subscription options.

What makes it better than OpenPhone?

Zoom Phone isn’t just communication software. Instead, it delivers a complete experience. Here Teams can communicate and share responsibilities, and with its scalability, it enables them to grow, too. With Zoom Phone and its supportive integrations, you will hardly ever need any other option like OpenPhone.

Pros

  • VoIP collaboration
  • Cloud PBX
  • Reliable calls with good quality

Cons

  • It requires a separate subscription
  • Only yearly payment options
  • Not good for teams on a budget

What is the best OpenPhone alternative?

Today you may find many OpenPhone alternatives, so knowing which one’s the best for your requirements is essential. Now that you have read through our top 10 picks of platforms like OpenPhone with many similarities and some differences, the real question is, which one should you go for? So, we will further shortlist the alternatives for you, and here are our top three picks and why:

MightyCall: the best OpenPhone alternative

MightyCall is the best software like OpenPhone overall. It is a tough competitor in price, features, user experience, setup ease, and learning curve. So, we may say that with this tool, your customer support team may be more productive with the all-rounded package MightyCall delivers. See all the details of how MightyCall stands against OpenPhone in the OpenPhone vs. MightyCall comparison.

CallHippo: the best free OpenPhone alternative

The only free app like OpenPhone that provides reliable services for free is CallHippo. With a $0 starting price and some paid plans, you get several smart features, including a smart switch and global connectivity. Unlike other alternatives, CallHippo is a good pick for solo entrepreneurs.

LinkedPhone: best paid OpenPhone alternative

Considering paid software like OpenPhone, LinkedPhone is the best choice. It delivers good value for money, especially for small teams. With its simplistic interface, the onboarding process is also exceptionally easy.

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