Updated: 23d January 2017 In this article we cover: Why it’s important to be accessible; Challenges of multichannel communication management; MightyCall mobile app as a management tool; Case study: MightyCall’s Activity Queue in show business. While ...
Are You Ignoring Gen X and Gen Y Customers? There’s a generational disconnect in how businesses communicate with customers today. And it might be costing you money. In a late 2012 Forrester Research survey, participants in different age groups were a...
The number of mobile phones is expected to exceed the world’s population this year, according to the International Telecommunications Union. Of course, many people, especially in developing countries, don’t have a cell phone. So this means that among...
Why do you need a separate phone number tied to your office if you already got a mobile phone these days? Well, for one, it offers a separation of calls meant for business and work. An office number that is powered by Internet technology can also be ...
Here are some terms that get thrown around our office that we think you should know. This way you’ll be better able to understand us better. Internet telephony term cheat sheet What is DID? Direct Inward Dial (Phone #) What is Toll-free? 800 (8...
What Google Hangouts search results integration means for SMB communication Google just announced that it will let you call customers directly from the Google search results page. Here it is in action:
A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.
What toll-free codes are available in the USA and when do you need one for your business?
Toll-free numbers in Canada: are they easy to buy, and could having a toll free number potentially help your business?
Need a business voicemail script for any occasion or a voicemail greeting you can download here and now? Here is your go-to guide.
