Hint: You don’t have to be accessible in every social media network or communications app—just the ones your customers use Facebook. Twitter. Instagram. LinkedIn. Pinterest. Vine. Periscope. Google+. Tumblr. Yammer. Slack. Snapchat. WhatsApp. Viber. ...
5 Steps to a Perfect Voice Menu Interactive Voice Response: Behind the Scenes A Guide to Making an Appealing Voice Menu MightyCall Is at Your Service 5 steps to a perfect voice menu When a person dials a company’s business number, the first thing he/...
The article covers: Necessity of a call-management system for business; Advantages of virtual phone number systems; What should be done before deciding on a virtual phone system provider; Main things to consider when choosing a hosted call-processing...
No one in a business should be above offering fantastic customer service, and much of it lies in training, but there are also employee incentives. You also need a plan to answer calls quickly. Turn customer communication into an assigned task. And fi...
Gone are the days of being chained to a desk or a counter top with a landline. We give some tips on how best to maintain close contact with your clients while you’re mobile. The main points are to be available, respond fast, and benefit from complex ...
Not everyone’s a fan of social media, but ignore it for your business at your peril. Digital Sherpa estimates that 71% of users purchase products from brands they follow. Plus, your competitors are sure to be there, and it’s assuredly the best way to...
In this article we cover: Why hosted call-processing systems are better than conventional PBXs; How an internet phone service works; Top 7 ways a virtual phone number helps a small business; How MightyCall gets you connected. Top 7 things which make ...
The telephone has become an invaluable sales tool, ever since its invention. The first contact between customer and business remains most commonly — the telephone. First impressions count, so whether the first voice your prospective customer hears is...
Like so many other types of communications channels, toll-free 1 800 area code numbers can be vulnerable to hacking attacks. Providing a means to make it easier for customers to contact you could leave those very same customers open to data or identi...
A missed call can equal a missed business opportunity. But that’s not the whole story. When you don’t answer a call, you risk losing a prospect, wasting marketing dollars, escalating a complaint, and missing the chance to bond with and learn from cus...
Are you a small business owner looking for a cost-effective VoIP service? Do you want your small business to sound more like a big business when potential customers contact you? Do you need a Click-to-call widget on your website that can effectively ...
Is your customer service completely inbound? If so, you’re missing a big opportunity to grow your business through outbound customer care. And chances are, your competitors are already ahead of you in the game. Here’s what you need to know. What’s th...
In this article, we cover: why a virtual phone number service is a must for the hotel business; how a virtual receptionist helps to save time and effort; how to use a business phone system for hotel promotion; why MightyCall virtual phone system is a...
Keep calm and start your own business! Here at MightyCall, one of our favorite people to follow when it comes to content marketing are the folks at CopyBlogger. Brian Clark, who heads up the CopyBlogger team, often says that when done right, content ...
Here at MightyCall, we understand that being an entrepreneur is a grind. It’s not an easy road, if it were then everyone would be doing it. And they’re not. You are. Becoming an entrepreneur takes courage, risk, sacrifice, hard work, grueling hours, ...
There’s a disconnect in how businesses communicate and market to their customers today. This disconnect in generational marketing, could be killing their profits without them even knowing it. Before I get started I want to clarify some generational m...
A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.
Key takeaways MightyCall: Best for SMB outbound. A strong fit for small and midsize teams that want multiple dialer modes, AI answering machine detection, local presence, voicemail drop, live monitoring, and analytics in one platform. Readymade: Best...
Key takeaways What IVR software actually does: IVR (Interactive Voice Response) lets callers navigate a voice menu and route themselves to the right person or department, reducing wait times and missed calls. Why small and mid‑size businesses use IVR...
What toll-free codes are available in the USA and when do you need one for your business?
