To rephrase the famous words – “Is it a bird? Is it a plane? No, it’s MightyCall” – coming right at you with features that will help you build the best call center. Like Superman, MightyCall also wears a cape — a blue and white one. Like the man of steel, they are always ready to come to the rescue of your call center.
However, MightyCall has some competitors that we will discuss today. Let’s say this is the Justice League of the VoIP and call center world. They’re all different, have their own unique powers, and work towards the same goal. Without any further ado, let’s have a look at the top MightyCall alternatives.
What is MightyCall?
As we have established, MightyCall is the Superman of our little Justice League. It is a modern and powerful VoIP and call center software that helps you stay connected with customers. No clunky hardware or confusing setups – just a good ol’ cloud-based solution.
Whether you’re running a startup, managing a remote team, or juggling multiple business lines, MightyCall gives you the tools to sound professional and stay organized. From custom call routing and voicemail transcription to toll-free numbers and call analytics, it’s packed with features that help businesses look bigger and work smarter.
Features and pricing
MightyCall offers four pricing plans. Let’s have a look at each plan and the offered features.
Core: $15 per user/month, paid annually. With this plan, you get access to:
- 3 local or toll-free business phone numbers
- Unlimited calling & texting
- Advanced VoIP features
- Live agent support
Pro: $23 per user/month, paid annually. With this plan, you get everything from the Core plan plus:
- Live call monitoring features, such as call barging, listening, whispering, and intercepting
- Call analytics
- Advanced reporting
Power: $30 per user/month, paid annually. With this plan, you get everything from the Core and Pro plans, plus:
- Preview and progressive dialers
- Answering machine detection
- National Do Not Call List Registry integration
- Priority support
- Dedicated account manager
Enterprise: It’s a custom plan; you will need to request a quote. However, on top of all the offered features, you will also get access to a predictive dialer.
You also get a 7-day free trial for all the pricing plans.
Why do companies gravitate towards MightyCall?
When it comes to running a business, communication is everything. That’s why so many small teams and entrepreneurs are turning to companies like MightyCall. It’s simple, flexible, and packed with features that help businesses stay connected and look professional without drowning in tech slang. Here’s why companies love using it.
It’s refreshingly easy to use
One of the first things people notice about MightyCall is how quick and easy it is to get started. There’s no complicated setup, no need to bring in an IT team, and no clunky hardware to install. You just sign up, pick a number, and you’re ready to go. Everything runs in the cloud, so you can take calls from your computer or phone, wherever you are.
A happy user on G2 put it perfectly:
Rachel N.
Online Marketing Manager Individual & Family Services (50 or fewer emp.) |
12/27/2024 "The user interface is excellent - not just for those with technical skills but also for those who typically need a fair amount of help with technology. Very easy to navigate, very easy to set up call flows and setting. The intuitive interface is the best. The support team has been on top of it, I've actually spoken with the same person multiple times instead of being bounced to a new person with every interaction (like other experiences). I am so much more pleased with MightyCall than the last two service providers we've tried."
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Blended call center
MightyCall is a fantastic choice for blended call centers, offering both inbound and outbound capabilities.
Outbound: With three types of auto dialers – preview, progressive, and predictive – you can customize your outbound strategy based on how fast you need to connect and how much context your agents need before each call. Whether you’re dialing one lead at a time or trying to reach hundreds, these modes help your team work faster without burning out.
Inbound: Live call monitoring gives supervisors real-time access to active conversations with four options:
- Listen quietly without interrupting
- Whisper to guide the agent without the caller hearing
- Barge in on the conversation if needed
- Intercept to take over the call completely
This level of visibility isn’t just helpful, it’s a game-changer for training, quality control, and customer experience.
Team work
Team management and reporting: clear roles, better oversight. MightyCall was built for teams, not just individual users. With role-based access controls, you decide exactly who sees what, from call history to analytics dashboards, based on each person’s role. That means more privacy, more control, and fewer mistakes.
You also get detailed performance reports that show everything from individual agent metrics to campaign-level trends. These insights help you make more informed staffing decisions, track team productivity, and identify opportunities for improvement.
You’ll look more professional
MightyCall helps businesses go above and beyond. It’s important to have a flexible software – no one knows this better than MightyCall. With features like fully customizable call routing, multi-level IVR, and custom greetings, you can create a polished phone experience that gives customers confidence in your business.
One of the users shared:
|
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.) |
6/19/2025 "The Perfect Phone Solution For Our Agency. We've been using MightyCall for several years now, and it's been an outstanding solution for our agency. The system is reliable, easy to use, and packed with features that truly support our day-to-day operations. From call routing to voicemail management and team collaboration, everything works seamlessly. Their customer support is also responsive and helpful whenever we've had questions. We love how MightyCall helps us stay connected and professional — highly recommended!"
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It goes well with your favorite tools
MightyCall isn’t just about phone calls; it fits right into the way modern teams work. You can integrate it with tools like HubSpot or Salesforce to track customer interactions without jumping between platforms. With the mobile app, you can make business calls, check messages, and manage settings directly from your phone.
As one user on G2 wrote:
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Rachel N.
Online Marketing Manager Individual & Family Services (50 or fewer emp.) |
12/27/2024 "We use Salesforce to manage our clients and the information we need to respond to them with. Having MightyCall directly integrate with Salesforce and the set up to do that was so wonderfully laid out in their documentation just makes me love the software even more."
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It’s award-winning
MightyCall has also caught the attention of some major names. The U.S. Chamber of Commerce added MightyCall to the list of 100 American small and mid-sized businesses, recognizing the Company for helping small businesses thrive through smart, accessible technology.
Fair pricing and real support
MightyCall keeps things honest with clear, transparent pricing. You get unlimited calling in the U.S. and Canada and all the pro-level features you need. And if you ever need help, their support team is fast, responsive, and friendly.
schedule your personalized demo with our amazing team
Alternatives classification
We have put together quite a list of alternatives to MightyCall. We carefully divided all these competitors into three categories:
Interestingly enough, MightyCall can easily fall into all three categories.
Best of the best MightyCall alternatives for small businesses
Let’s have a brief overview of our MightyCall alternatives for SMBs.
| MightyCall Core plan | OpenPhone | Dialpad Connect | Grasshopper | Google Voice for Business | |
|---|---|---|---|---|---|
| Starting price | $15 | $15 | $15 | $14 | $10 |
| Unlimited calls in the US and Canada | Yes | Yes | Yes | Yes | Yes |
| SMS/MMS | Unlimited | $1.50 – $3/month | Available | SMS – yes MMS – no |
Available |
| Voicemail & transcription | Available | Available | Available | Available | Available |
| Call recording | Available | Available | Available | Available | Available |
| IVR | Multi-level | Basic | Multi-level | Not available | Not available |
| Call analytics | Advanced | Basic | Advanced | Basic | Basic |
| Business numbers included | 3 | 1 | 1 | 4 | 1 |
| AI call summary | Available | Available | Available | Available | Available |
| Free trial | 7 days | 7 days | 14 days | 7 days | 14 days |
| G2 rating | 4.4 | 4.7 | 4.4 | 3.9 | 4.6 |
| Setup & onboarding | Yes | No | No | No | No |
Now, let’s have a detailed look at all these MightyCall competitors to determine why they are considered worthy opponents.
OpenPhone
The first on the list of MightyCall competitors is OpenPhone – a modern business phone system designed for startups, small businesses, and remote teams that require a simple and flexible way to manage calls and texts. Launched in 2018, it has quickly expanded and now serves customers across North America. With a focus on ease of use and team collaboration, OpenPhone is particularly popular among fast-paced companies.
Features
- Dedicated business phone numbers
- Shared team inbox
- Voicemail transcription
- Call recording
- Auto-attendant (IVR)
- Text messaging (SMS & MMS)
- Call forwarding and routing
Integrations
CRMs and helpdesk systems
What does OpenPhone lack?
- Limited international calling: It’s not as developed or cost-effective for global communication compared to options like MightyCall.
- Basic call analytics: Reporting and insights are more limited than what MightyCall offers.
For more information, please review the MightyCall vs OpenPhone Comparison.
G2 customer feedback
Users love how easy OpenPhone is to set up and use, especially for managing calls and texts in one place. The clean interface and affordability are big advantages for solo professionals and small teams.
On the downside, some users have mentioned limited analytics and occasional syncing issues with messages.
OpenPhone has served me well. I can text and call from anywhere in the world – from another phone number that I use internationally – and I can do this both inside and outside the U.S. But it looks to everyone else like I’m texting normally from a regular US cell phone, not from an app, so they are not confused!
Best for
OpenPhone is ideal for startups, solo founders, remote teams, and growing businesses. It works well for industries such as tech, real estate, e-commerce, and consulting.
Pricing
The following pricing plans are billed annually:
- Starter: $15/user/month
- Business: $23/user/month
- Scale: $35/user/month
- Sona, AI agent: $49/user/month
Free trial
OpenPhone offers a 7-day free trial.
Dialpad
Dialpad is another alternative to MightyCall. It is a business phone system that brings together calling, video meetings, messaging, and AI tools. All in one platform. With a strong focus on AI, Dialpad is designed for companies that want more than just a phone system; they want to simplify and enhance team communication, making every conversation smarter.
Features
- VoIP calling and video conferencing
- AI-powered features
- Voicemail transcription
- Call recording
- Real-time call analytics
- Team messaging
- Custom call routing and IVR
Integrations
CRMs and helpdesk systems
What does Dialpad lack?
- Not ideal for small teams: The feature set may feel like overkill for solo users or small businesses looking for simplicity.
- Call quality can vary: Some users report issues when working from areas with weaker internet connections.
Is it better than MightyCall or not? For more details, please review the MightyCall vs Dialpad comparison.
G2 customer feedback
Customers love Dialpad’s AI features, especially the real-time call transcriptions and automatic meeting summaries. Many appreciate how easy it is to use across devices and how it helps teams stay organized.
On the other hand, some users mention a slight learning curve and note that the transcription tool can occasionally miss words or context in calls.
While there are many great features for this service, it does require quite a bit of a learning curve for the Admin to take in to become fully proficient with everything. It also takes some time to work with and train the users to ensure they have a full grasp on the capabilities and know how to use it for maximizing utility of it within the business unit.
Best for
Dialpad is one of the best MightyCall alternatives for business. They fit growing teams, remote companies, and organizations that want to implement AI into their workflow. It’s especially popular with sales, support, and recruiting teams that rely on clear communication and follow-ups.
Pricing
Dialpad Connect plans are billed annually as follows:
- Standard: $15/user/month
- Pro: $25/user/month
- Enterprise: Custom pricing
Free trial
There is a 14-day free trial.
Grasshopper
Grasshopper is a virtual phone system designed for small businesses, entrepreneurs, and freelancers who need a professional business number without the complexity of traditional setups. Founded in 2003, it has been on the market for over two decades. Grasshopper became a part of the GoTo group companies through a series of acquisitions and mergers in 2015.
Unfortunately, the product hasn’t developed much since then. Grasshopper primarily serves clients in the U.S. and Canada. This is not the best MightyCall alternative, but it’s still a good VoIP solution. It focuses on simplicity and mobility, making it a popular choice for solo professionals and small teams looking for an easy-to-use phone service that works on top of their existing devices.
Features
- Virtual business phone numbers
- Call forwarding and routing
- Voicemail transcription
- Custom greetings
- Business texting
- Simultaneous call handling
- Call screening
Integrations
- Google Workspace
- Skype
- LiveChat (via third-party tools)
- Zapier
- Outlook
What does Grasshopper lack?
- No advanced call management feature: Unlike MightyCall, Grasshopper lacks tools like IVR menus or call queuing, limiting functionality for support teams.
- Limited analytics and reporting: There are very few insights into call performance or team activity.
- No CRM integrations: Grasshopper doesn’t natively integrate with most CRM platforms, which may hinder sales and support workflows.
For more details, please see the MightyCall vs Grasshopper comparison.
G2 customer feedback
Users appreciate how easy Grasshopper is to set up and use, especially for creating a professional business presence with a virtual number. Its mobile-friendly approach is ideal for people working on the go.
However, many users point out that the system lacks more advanced features and reporting tools, and some mention that the pricing isn’t ideal for businesses that grow beyond a few users.
Downside was that we grew rather quickly and needed to switch to another company to meet our needs. Other than that, we would’ve stayed. Plus I believe our new company has better perks when using an 800 number with them.
Best for
Grasshopper is rather a cheap alternative. It’s best suited for freelancers, small business owners, and solo entrepreneurs who want a professional phone system. It’s particularly handy in fields such as consulting, real estate, and home services.
Pricing
The following pricing plans are billed annually:
- Solo: $14/month
- Solo Plus: $25/month
- Small Business: $55/month
Free trial
Grasshopper offers a 7-day free trial.
Google Voice for Business
Google Voice for Business is another MightyCall competitor. It’s a cloud-based phone solution developed by Google, designed to integrate with Google Workspace. Initially launched for consumers in 2009 and later expanded to businesses, it offers an easy-to-use communication system for small to mid-sized teams. With thousands of business users across the U.S., it’s especially appealing for organizations already using Google’s ecosystem.
Features
- Virtual business phone numbers
- Voicemail transcription
- Call forwarding
- Spam call filtering
- Integration with Google Meet and Calendar
- SMS and voicemail support
- Mobile and web app access
Integrations
- Google Workspace (Gmail, Calendar, Contacts)
- Google Meet
- Google Chat
- Zapier (via workarounds)
What does Google Voice for Business lack?
- Limited advanced features: No IVR, call queues, or call recording options make it less ideal for support teams.
- Restricted to Google Workspace users: You must have a paid Google Workspace account to use Google Voice for Business.
- No powerful CRM integrations: Unlike MightyCall, Google Voice doesn’t natively integrate with most popular CRMs.
For more details about the service, check out the MightyCall vs. Google Voice for Business comparison.
G2 customer feedback
Users like how tightly integrated Google Voice is with the rest of Google’s suite, especially Gmail and Calendar. The system is easy to set up, affordable, and works well for basic business communication.
However, many users point out that it lacks essential business phone features like call routing and analytics. It’s best suited for simple use cases, not more complex communication needs.
Customer support is not up to par, the number of features is lacking compared to modern VoIP providers.
Best for
Google Voice for Business is best for small businesses, freelancers, and remote teams already using Google Workspace. It’s ideal for tech startups, consultants, and educational organizations that want a basic phone system integrated into their existing tools without requiring additional software.
Pricing
- Starter: $10/user/month
- Standard: $20/user/month
- Premier: $30/user/month
Free trial
Yes, a 14-day free trial is available (with Google Workspace).
Best MightyCall alternatives for blended call center teams that handle incoming & outgoing calls
In this section, we will discuss competitors to MightyCall for call centers that handle both incoming and outgoing calls.
| MightyCall Power plan | Aircall Professional plan | Nextiva power suit | JustCall Pro plan | CloudTalk Export plan | |
|---|---|---|---|---|---|
| Price per agent | $30 | $50 | $50 | $49 | $49 |
| Unlimited calls in the US and Canada | Available | Available | Available | Available | Available |
| SMS/MMS | Included | Not included | Included | 1000 SMS included | Included |
| Auto dialers | Progressive, preview | Basic power | Not included | Progressive, preview | Progressive |
| Live call monitoring | Yes | Yes | Yes | Yes | Yes |
| Call recording | Yes | Yes | Yes | Yes | Yes |
| Multi-level IVR | Yes | Yes | Simple | Yes | Yes |
| Real-time dashboard | Yes | Yes | Yes | Yes | Yes |
| Call analytics | Yes | Yes | Yes | Yes | Yes |
| User roles & permissions | Advanced | Basic | Advanced | Advanced | Basic |
| Business numbers included | 3 toll-free and local | 1 | 1 | 2 | 1 local only |
| Free trial | 7 days | 7 days | 7 days | 14 days | 14 days |
| G2 rating | 4.4 | 4.3 | 4.5 | 4.3 | 4.4 |
| Setup & onboarding | Yes | No | Additional fee | No | No |
Let’s have a closer look at the top alternatives to MightyCall.
Aircall
Aircall is a MightyCall alternative in modern businesses and customer-centric teams. Aircall is recognized for its sleek interface, easy setup, and extensive integrations with popular CRMs and helpdesk tools. It is a rather popular choice among sales and support teams in small to mid-sized businesses.
Features
- Virtual business phone numbers
- Call routing and queuing
- IVR (interactive voice response)
- Call recording
- Real-time analytics and dashboards
- Basic dialer
- Voicemail and call tagging
Integrations
CRMs and helpdesk systems
What does Aircall lack?
- Higher starting price: Compared to MightyCall, Aircall’s pricing can be less accessible for small businesses or startups.
- Occasional call quality issues: Call reliability may fluctuate due to variations in internet stability and network setup.
- Basic dialer: While MightyCall offers different auto dialers, Aircall has a rather basic offer in that regard.
Read more about the differences between MightyCall and Aircall in this comparison review.
G2 customer feedback
Customers appreciate Aircall’s user-friendly interface, fast onboarding process, and ease of integration with other tools. It’s often praised for helping teams manage high volumes of calls more efficiently.
However, some users mention issues with call quality and find the pricing a bit steep for what is offered, especially when specific plans lack advanced features.
Occasionally, instabilities occur in the system and some integrations show slowness. The total dependence on the internet can also be a critical point in environments with unstable connections.
Best for
Aircall is ideal for customer support and sales teams, particularly in industries such as SaaS, e-commerce, and technology.
Pricing
The following plans are billed annually:
- Essentials: $30/user/month
- Professional: $50/user/month
- Custom: Enterprise-level plans are available upon request
Free trial
Aircall offers a 7-day free trial.
Nextiva
Nextiva is another option among MightyCall alternatives. It is a business communications platform that offers VoIP phone service, video conferencing, SMS, and collaboration tools. With a strong reputation for reliability and customer service, Nextiva is well-suited for medium to large-sized companies that require a scalable, all-in-one solution for internal and external communications.
Features
- VoIP business phone system
- Video and audio conferencing
- Auto-attendant and call routing
- Voicemail-to-email
- Call analytics and reporting
- CRM and helpdesk tools
- Mobile and desktop apps
Integrations
CRMs and helpdesk systems
What does Nextiva lack?
- Steeper learning curve: Due to the number of features they offer, setup and training can take longer compared to other solutions like MightyCall.
- Limited international calling in basic plans: Some global calling features are only available with higher-tier plans.
- No dialers for a small business: Unfortunately, Nextiva doesn’t include any dialers in its small business plan. They are included in their Enterprise plan, which starts at $129 per agent per month.
G2 customer feedback
Users frequently highlight Nextiva’s reliability, customer support, and features as key points. The platform is praised for handling complex business communication needs all in one place.
However, some customers report that the interface feels outdated in certain areas, and that setup can be overwhelming for smaller teams without technical support.
Although Nextiva might be a decent option for your business if you’re not looking to scale up soon, it’s got a couple of downsides to consider. First, it’s not very scalable, and second, it has very few management tools. Even though it is a solid business communication system if your team is on the smaller side, I think the pricing structure is too high for what the product actually provides.
Best for
Nextiva is not a cheap alternative, but it can be a great fit for mid-sized to large businesses, particularly those in industries such as healthcare, legal, finance, and enterprise services. It’s a solid choice for organizations looking for an all-in-one business communication platform.
Pricing
For small businesses, the pricing is billed annually as follows:
- Core: $30
- Engage: $40
- Power Suite: $60
Free trial
There is a 7-day free trial.
JustCall
JustCall is a cloud-based phone system designed for sales and support teams. It offers a wide range of call and SMS automation tools, making it a strong fit for teams focused on customer engagement and productivity. With a global presence, JustCall is especially popular among startups, SaaS companies, and customer service teams.
Features
- VoIP calling and SMS
- Call tracking and recording
- Auto-dialer and predictive dialer
- Call routing and IVR
- Call monitoring and whisper coaching
- Voicemail drop
- Analytics dashboard
Integrations
CRMs and helpdesk systems
What does JustCall lack?
- Occasional call quality issues: Some users have reported inconsistent audio quality, especially on international calls.
- Limited reporting customization: While analytics are available, they’re not as customizable as those offered by competitors.
- Can get pricey with add-ons: Advanced features and integrations may require upgrades or additional fees.
- Interface can feel cluttered: The dashboard is packed with features, which may overwhelm smaller teams or new users.
Please look through our MightyCall vs JustCall Comparison.
G2 customer feedback
Users appreciate JustCall’s easy setup, wide range of sales-focused tools, and strong CRM integrations. It’s often praised for helping boost productivity in outbound call centers and remote teams.
However, some customers have noted issues with call reliability and suggest that the platform could benefit from a cleaner, more intuitive user interface.
I wish that the transcription of calls was easier to view from the call filtering page. Right now you have to open a tab, then download the call, and open into a separate window if you want to view the transcription.
Best for
JustCall is ideal for small to mid-sized sales and support teams that rely heavily on outbound calling and SMS campaigns. It’s particularly well-suited for industries like SaaS, e-commerce, real estate, and customer success that benefit from automation and CRM integration.
Pricing
The JustCall pricing plans are billed annually:
- Team: From $29/user/month
- Pro: From $49/user/month
- Pro Plus: $89/user/month
- Business: Custom pricing available
Free trial
They offer a 14-day free trial.
CloudTalk
CloudTalk is a call center software that works well with sales and support teams. The platform focuses on helping businesses handle inbound and outbound calls, offering advanced call routing, analytics, and CRM integrations. It’s especially popular among remote teams and companies operating in multiple countries thanks to its international calling features and global number coverage.
Features
- Smart call routing
- Call queuing and IVR
- Call recording and monitoring
- Click-to-call browser extension
- Real-time analytics and dashboards
- Voicemail and call tagging
- Power dialer
Integrations
CRMs and helpdesk systems
What does CloudTalk lack?
- Can be expensive for smaller teams: Plans with certain features come at a higher price point, which may be too expensive for startups or smaller teams.
- Occasional call delay issues: Some users mention slight delays or glitches in call quality, especially during peak hours.
G2 customer feedback
Users highlight CloudTalk’s intuitive interface and its simple CRM integrations as key advantages. The ability to manage global communications from a single platform is also a major advantage for international teams.
However, some customers note that call quality can be inconsistent and that certain advanced features require higher-tier plans, which may not suit smaller businesses.
Mobile app limitations: The mobile version lacks some features available on the desktop, which limits flexibility for remote agents.
Best for
CloudTalk is best suited for mid-sized and large sales or customer support teams, especially those working remotely or across international markets. Its strong analytics and integration capabilities make it a solid choice for industries like SaaS, e-commerce, and B2B services.
Pricing
The following price plans are billed annually:
- Starter: $25/user/month
- Essential: $29/user/month
- Expert: $49/user/month
- Custom: Contact CloudTalk for a custom price
Free trial
There is a 14-day free trial.
Best MightyCall alternatives for companies that deal with a high volume of outbound calls
In this section on competitors to MightyCall, we will talk about providers that can handle a high volume of outbound calls.
User roles & permissionsAdvancedBasicAdvancedAdvancedBasic
| MightyCall Enterprise plan | Readymode Starter plan | Phoneburner Professional plan | Kixie | ViciDial | |
|---|---|---|---|---|---|
| Price per agent | $50 | $199 | $165 | Request a quote | Open source |
| Outbound minutes | Unlimited | Unlimited | Not included | $30/user | Pay per minute |
| Inbound minutes | Unlimited | 0.02/min | Not included | $30/user | Pay per minute |
| Predictive dialer | Yes | Yes | No | No | Yes |
| Progressive dialer | Yes | Yes | No | Yes | Yes |
| Preview dialer | Yes | Yes | Yes | Yes | Yes |
| Answering machine detection | Yes | Yes | No | Yes | Yes |
| Live call monitoring | Yes | Yes | Yes | Yes | Yes |
| Real-time dashboard | Yes | Yes | Yes | Yes | Yes |
| Call analytics | Yes | Yes | Yes | Yes | Yes |
| Business numbers included | 3 toll-free and local | 1 | Not included | 1 | Not included |
| Free trial | 7 days | 7 days | 7 days | 7 days | Open source |
| G2 rating | 4.4 | 4.6 | 4.7 | 4.8 | 4.1 |
| Setup & onboarding | Yes | Yes | Yes | Yes | No |
Readymode
Readymode is a cloud-based platform designed specifically for high-volume outbound calling. They serve a variety of industries, including call centers, real estate, and lead generation agencies. Readymode helps build outbound communication, aiming to boost agent productivity and contact rates through automation and intelligent dialing features.
Features
- Predictive dialer
- CRM and lead management
- Real-time analytics
- Call recording
- Local presence dialing
- Custom scripting tools
- Call monitoring and whispering
Integrations
CRMs and helpdesk systems
What does Readymode lack?
- Not suitable for inbound-centric teams: Readymode is primarily focused on outbound calling, which may not meet the needs of businesses that handle a high volume of incoming calls.
- Steeper learning curve: The platform can be complex for new users and may require additional onboarding time.
See our full comparison: MightyCall vs Readymode.
G2 customer feedback
Users appreciate Readymode’s dialer features and the ability to increase outbound call efficiency. The predictive dialer and lead management tools are often praised for significantly boosting productivity in outbound campaigns.
On the downside, some reviewers mention that the interface can feel dated and the learning curve is higher than expected. Users also note that it’s not ideal for teams that rely on inbound call management.
Learning the system presents difficulties for new users because they need time to master the sophisticated features. The customer support team operates slowly when many customers are contacting them at once which results in frustrating delays during urgent help needs. Using the system for some time will minimise these concerns as you master its operation.
Best for
Considering the prices, Readymode is probably not the best alternative to MightyCall. However, it’s a good tool for outbound sales teams, telemarketing agencies, and call centers that make high volumes of daily calls.
Pricing
- Readymode Starter (1-4 licenses): $199/license/month
- Readymode IQ (5+ licenses): $249/license/month
Please note that the final price may vary based on customization.
Free trial
Yes, a free trial is available. It is typically 7 days, but may vary based on request.
Phoneburner
PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to help outbound sales teams increase efficiency and productivity. It automates repetitive dialing tasks and provides tools to simplify follow-ups, making it an ideal solution for teams that make a high volume of outbound calls.
Features
- CRM and contact management
- Call recording and analytics
- Call transfer and live call coaching
- Local presence dialing
- Customizable workflows
Integrations
CRMs and helpdesk systems
What does Phoneburner lack?
- Minutes are not included: You need to integrate a third-party phone with an additional cost.
- Basic user permission settings: Phoneburner’s user permission settings are somewhat limited, whereas MightyCall offers more advanced capabilities.
- No mobile app: Lacks mobile functionality, which may limit accessibility for remote users.
- Limited inbound call features: Primarily designed for outbound calling, this solution may not be ideal for businesses that require inbound capabilities.
See our full comparison: MightyCall vs PhoneBurner.
G2 customer feedback
Users consistently praise PhoneBurner for the ease of use and the significant time savings it offers in outbound calling workflows. Many sales teams highlight how it helps increase connection rates and streamline follow-up tasks.
On the downside, some users consider the lack of a mobile app a significant limitation.
I wish there was an app that would help me harness phoneburners amazing tool on my phone.
Best for
PhoneBurner is ideal for outbound sales teams, independent agents, recruiters, and call centers that focus primarily on cold calling, lead follow-ups, and appointment setting.
Pricing
These pricing plans are billed annually:
- Standard (does not include web-based dialer): $140/user/month
- Professional: $165 user/month
- Premium: $183 user/month
Free trial
Yes, there is a 7-day free trial.
Kixie
Kixie is a sales engagement and VoIP phone system. It’s great for sales and support teams that are trying to smooth out their calling workflows and boost productivity. The platform is known for its ease of use, quick setup, and automation tools that help reps connect faster and follow up smarter.
Features
- Power dialer
- Click-to-call from CRM
- Voicemail drop
- Call recording & analytics
- Call coaching and live monitoring
- SMS and call automation
- AI-powered call scoring
Integrations
CRMs and helpdesk systems
What does Kixie lack?
- Calling minutes: It’s not that they don’t have them, it’s the fact that they come at an extra price.
- User permission settings: Kixie’s capabilities on this front are somewhat basic.
- Dialers: They do not offer a predictive dialer.
- Occasional call quality issues: Some users have noted dropped calls or inconsistent audio quality, especially during peak hours.
- Basic reporting tools: While useful, analytics features are not as customizable as those of some alternatives.
See our full comparison: MightyCall vs Kixie.
G2 customer feedback
Users frequently praise Kixie for the ease of use, especially for sales teams that need a fast and effective dialer. The click-to-call feature and local caller ID are also top favorites among users.
However, some customers mention occasional glitches with call quality and note that the reporting tools could offer more depth for larger teams that need more detailed performance insights.
It is extremely easy to use and their customer support is very good and you can get help within minutes.
Best for
Kixie is best for outbound sales teams, startups, and growing businesses that rely on fast-paced calling and want to automate outreach. It’s especially useful for industries such as SaaS, insurance, and real estate.
Pricing
The pricing is not indicated on the website; you will need to request a quote.
Free trial
They offer a 7-day free trial.
ViciDial
ViciDial is an open-source call center solution. It’s primarily used by telemarketing teams, customer support departments, and political campaign centers. ViciDial has a large global user base and is often used by businesses with dedicated IT teams or technical expertise. Probably not the best MightyCall alternative since setting up an open-source solution is a bit more complex. This is still a good choice for those who are ready to put in the work.
Features
- Predictive, power, and manual dialing
- Call recording
- Automatic call distribution (ACD)
- Agent performance reporting
- Web-based agent and admin interface
- Inbound and outbound call blending
- Voicemail drops
Integrations
- CRMs and helpdesk systems
- Custom integrations via API
What does ViciDial lack?
- Not user-friendly for non-tech teams: Setup and maintenance often require technical knowledge or IT support.
- Lack of proper support: Since it’s open-source, users are responsible for hosting, updates, and troubleshooting unless they hire third-party support.
- Setup fee: Mightycall offers it for free, while ViciDial has a starting price of $1,000.
- Included minutes: They do not offer free minutes; you will have to pay per minute.
See our full comparison: MightyCall vs ViciDial.
G2 customer feedback
Users appreciate ViciDial’s cost-effectiveness and ability to customize the system to suit their specific needs. It’s particularly praised by organizations with in-house developers or tech-savvy teams that want to tailor every aspect of their call system.
On the downside, many users mention the complexity of setup, the steep learning curve, and the outdated UI as significant disadvantages.
The user interface leaves a lot to be desired, it is as spartan as it gets, there’s no customization, and the call in, call-out sounds can feel very outdated. VICIdial could definitely use a facelift after many years.
Best for
ViciDial is best suited for call centers with in-house IT resources, especially those that require custom configurations or want to avoid software licensing fees. It suits industries like debt collection, political campaigning, and large-scale telemarketing operations.
Pricing
As an open-source platform, ViciDial is a free alternative that can be downloaded and used. However, businesses need to account for expenses for hosting, minutes, setup, maintenance, and third-party support services.
Free trial
ViciDial is open-source, so there’s no formal trial option, but you can test it freely if you’re able to install and configure it yourself.
What to look for when choosing a business phone system?
Picking the right cloud phone service can make a big difference in how smoothly your business runs and communicates, both internally and with customers. Here are a few key things to keep in mind as you make your decision:
- Core features and integrations: Focus on the tools you’ll actually use, things like call routing, voicemail-to-email, mobile apps, and integrations with your CRM or helpdesk software.
- Scalability: Make sure the service can grow with your business. You shouldn’t have to switch providers every time you hire a few more people or open a new office.
- Reliability: Look for providers that offer strong uptime guarantees and have a solid infrastructure in place to minimize dropped calls and outages.
- Security: A good phone system should protect your data. Make sure it uses encryption and complies with industry regulations like GDPR or HIPAA if relevant.
- Transparent pricing: Watch out for hidden fees. Compare pricing plans and check what’s included so you know exactly what you’re paying for.
- Customer support: Even the best systems run into issues. Go with a provider that offers helpful, responsive support when you need it.
Why MightyCall deserves a chance before you start exploring competitors?
We’ve used a few superhero analogies in our review, and rightfully so – these VoIP and call center providers do a lot of superhero work. However, it’s time to choose the metaphorical cape you would like to wear.
Selecting the right phone system is a big decision, and the best way to know if something fits your business is to try it for yourself. After comparing features, pricing, and flexibility, it’s clear that MightyCall holds its own. And often stands out among competitors.
That’s why it’s worth giving MightyCall a test drive first. With a free trial and no pressure to commit, you can explore the platform’s capabilities and see how well it matches your team’s needs before looking elsewhere.
