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MightyCall Blog

MightyCall wins G2’s Best Software 2024 Award

We’re excited to share that MightyCall has been recognized in the G2 Best Software Awards for 2024, securing a spot in the top 1% of products listed on G2. This award highlights our commitment to providing exceptional service and innovative solutions to small and mid-sized businesses.

Best Customer Service Products 2024

MightyCall’s achievement in the G2 Awards is a testament to our dedication to meeting and exceeding customer expectations. G2, a platform known for its detailed software reviews, bases its awards on user feedback and market presence data. To be acknowledged, a product must have received at least 50 approved reviews in the previous year. Among 485 products, MightyCall was ranked 35th in the Best Customer Service Products category, a clear reflection of the positive impact of our solutions on our users’ businesses.

This recognition is significant because it is based on the genuine experiences and satisfaction of our users. Being part of this select group shows MightyCall’s importance in the technology sector and our role in advancing customer service solutions. Here are a few kind words our users had to share over the past year:

“After using the MightyCall our agent’s accountability has been increased as we can monitor live calls and provide call center report to them. We can set our call flow design and recorded greeting messages for our callers with AI feature to monitor call quality. That’s why surely recommended to my colleagues.”Shweta.R, Marketing Support Specialist

“The price seemed too good to be true, and I thought they must compromise functionality for it – in fact, they do not! They simplified the experience and the system to be a modern phone system, compared to 90% of others who feel like they were programmed in the 90s. Review collected by and hosted on G2.com.”Verified small business user

“Business portability without exposing personal phone numbers. Being able to have customers reach me and me reach them while in the field is a must, and MightCall allows me to do this without handing out our personal cell phone numbers. It has also replaced the digital phone system that I had before, and allows me to customize voicemail and calling hours. Allowing so much flexibility on the answering system setup and giving the customers an option to ring through after hours for emergencies. And give us instant access to Voicemail from anywhere.”Rainer T., CEO 

As we celebrate this achievement, we want to thank our users for their trust and feedback, which continue to inspire our work. This award is a reflection of our shared commitment to providing solutions that make a real difference in the way businesses connect with their customers.

To everyone who has been a part of our journey—our users, partners, and team members—this achievement belongs to you. Together, we are making a mark in the industry and driving the future of customer service technology.

Thank you for being with us on this journey. Let’s keep moving forward, creating, and leading in the digital world.

Kat Barannikova
Kat Barannikova is a copywriter and an obsessive tea drinker at MightyCall.
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