Category Case Study

Contact centers are more about dedicating a portion of your resources to customer communication. Every business could use more of that, right? Well, read on to see if this modern configuration could benefit you.

VoIP for Online Shop Owners: MightyCall vs. RingCentral You’re out there hustling, working hard and trying to be the next Jack Ma or Daymond John. You started with a little online shop and over the course of the year your sales have really grown and you have been able to expand your business, hire a…

VoIP for Photographers: Mighty Call vs. Line2 You are there for all the moments, big and small. Capturing it all and preserving it in a frame to look back on and smile. As a photographer, you understand that you are in the business of selling moments and marketing unique experiences, beautiful results and a relaxing…

Virtual phone systems help free lawyers and small law firms from needing office space. Besides the freedom this grants, it also means huge savings. Knowing how to make the most out of working from home is only half the battle though—you need to keep costs down to stay in the black. MightyCall has the perfect…

Lawyers live hard lives. They are the ones brought in to clean up other people’s messes, constantly exposed to the various troubles that plague life. That shows too, with lawyers reporting levels of stress and unhappiness significantly higher than most white-collar jobs. A lot of that dissatisfaction stems from working in the rat race of…

When the owners of Simple Stroller Rental read about the Google Graveyard, they knew they had to find something better than Google Voice. Quickly too, before Google abandoned yet another failed experiment. This was a big deal to Simple Stroller Rental because it got a good chunk of its business from Disney World vacationers through its phone number. Said William Schinagl, Co-Owner…

«I liked the added level of professionalism that MightyCall brings to our company, the way we can greet our callers with a professional virtual receptionist. It really complements our professional WeWork office space. — Benoit Haber, Partner, Opeus»   When is free not free? When it gets in the way of growing one’s business, that’s…

The Beginning When you’re in real estate, your phone is one of the main tools at your disposal. Real estate agents getting started or agents who’ve been flying solo for some time might lack the infrastructure and human resources needed to effectively manage a stream of incoming calls. This thought dawned on Jeremy, an aspiring…

Updated: 2017.02.22 In this article we cover: Why efficient communication is important for business; Typical communication needs of a foodservice company; How a virtual phone system can help small business owners; MightyCall and Homegrown Sustainable Sandwich Shop: user experience A recipe for accessibility: backstage of foodservice business The foodservice industry is one of the most…

Updated: 2017.02.14 This article covers: Advantages and disadvantages of doing business online; How MightyCall virtual phone number system helps real-world e-tailers; What benefits MightyCall offers to its e-commerce customers. E-commerce: doing it right Bricks-and-mortar facades are no longer necessary for launching a retail business. Financial analysis shows that about one quarter of the modern US…

Updated: 23d January 2017 In this article we cover: Why it’s important to be accessible; Challenges of multichannel communication management; MightyCall mobile app as a management tool; Case study: MightyCall’s Activity Queue in show business. While companies struggle to provide more and more ways to contact them, multichannel communication poses certain challenges you cannot ignore.…

In this article, we cover: Why a virtual phone number is a valuable business asset to have; The importance of flawless call-processing for online businesses; How a website designer benefits from MightyCall phone system: case study; In what ways MightyCall is better than its counterparts. Developing an online business with MightyCall A well-known fact: communication…

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