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Case Studies
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How to Lighten the Load: How MightyCall Helps Opeus Group Build Sky High

Opeus Group
Design and Construction
business case

Opeus Group takes on a lot of work when a new project comes their way. They don’t just help clients construct buildings. They work with them from the ground up–literally. Opeus Group works with clients to design their buildings, consults on pre-construction work, helps to repair and maintain buildings, to manage them, and, of course, to build them. And with all that work, you’d assume they have a big team–but you’d be wrong. Opeus Group only employs a handful of people, creating a tight-knit working family.

But while that makes for a tight-knit working experience, it also means that maintaining professionalism is essential. Which is where MightyCall could step in to help. With such a small team, MightyCall’s auto attendant was a huge boon to Opeus, according to Benoit Haber, who is a Partner there:

I liked the added level of professionalism that MightyCall brings to our company, the way we can greet our callers with a professional virtual receptionist. It really complements our professional WeWork office space.

The massive amount of work they get means they are also getting more and more callers, sometimes when they’re not even in the office. With MightyCall’s special calling features, Opeus team members could be sure they’d never miss a call:

I also like that MightyCall can have all our cellphones ring at the same time so we don’t miss calls, and when I call out using the free mobile app, it looks like I am calling from our office number.

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With revenues hitting one million dollars and continuing to grow, the ability to project professionalism was an important factor for Opeus’s success. So, the combination of WeWork as an Office-as-a-Service, Wix with its Website-as-a-Service, and MightyCall as a Contact Center-as-a-Service was a powerful one.

The credibility and flexibility that these three providers bring Opeus allow us to focus on our core business and builds on the professionalism that each of us already bring to the table.

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