MightyCall Blog

We asked small business owners across the U.S. to recommend their favorite mobile CRM apps. Here’s what we discovered!

This winter, MightyCall has achieved its consecutive G2 Leader Winter 2024 Award along with a multitude of others. What does this mean for you? Whether you’re managing a busy call center, running a small business, or steering a large enterprise, these awards are a clear signal that MightyCall is equipped to meet and exceed your…

In the dynamic sales and marketing landscape, the introduction of cold calling software has marked a significant shift. This technology reshapes the traditional approach to unsolicited customer outreach, incorporating features to improve both efficiency and success rates. In this article we cover: What is cold calling; What is cold calling software?; The role of cold…

As we count down the last days of 2023, this year has witnessed growth in the tech sector that a year ago was hard to imagine. This year we’ve had groundbreaking innovations, increased adoption of AI and machine learning, and a significant shift towards more integrated, user-friendly communication solutions. Keeping the pulse on the modern…

“Answering service” and “call center” are often bandied about, and one is oftentimes used for the other. However, you should know that there is actually a difference between an answering service and call center – and that the difference is pretty important. They may seem similar when given a brief description (they may sound like…

The market is oversaturated with dozens of VoIP vendors, and it seems impossible to have an adequate look at them all, let alone find the best VoIP service. Virtual phones are becoming more and more prevalent, so the need to find the perfect one is ever-pressing for most businesses. In this article we cover: What…

In today’s competitive business environment, call management systems are crucial. They do more than just handle calls; they offer integrated solutions that combine multiple functions to improve customer service and operational success. What is call management? What is a call management system? How do call management systems work? The history of call management systems Benefits…

What is a SIP trunk? Do you need it? What are its operational mechanics and the benefits it brings to the table? Whether you’re transitioning from traditional phone systems or looking to improve your existing VoIP setup, understanding SIP lines as an option is crucial. Join us as we explore how this technology can improve…