What’s on the menu for restaurants in the next year? Rising food and labor costs, increasing competition, and less-than-robust growth, for starters.
A recent forecast from Technomic predicts 3 percent sales growth among U.S. restaurants in 2014 and 2015, which translates to a slight decrease of .4 percent with inflation factored in.
Some restaurants are thriving, of course, especially in foodie havens such as New York and San Francisco. But others—especially small ‘Mom and Pop’ eateries—continually struggle to stay competitive in today’s slowly recovering economy.
An affordable call center software solution can help small restaurants increase their business and enhance customer relationships. Here are just two examples.Continue Reading Article >