Line2 vs MightyCall

What is Line2?

Line2 is a cloud-based service that gives you a business phone system for calls and texts. This way, you’ll keep your work and personal communication separate. Headquartered in San Francisco, Line2 has been around for over a decade. Since its acquisition by Ziff Davis in 2018, Line2 has continued to cater to small businesses and individuals.

What is MightyCall?

MightyCall is a cloud-based phone system that helps small and medium-sized businesses stay connected without needing expensive equipment or a big technical team. It was founded in 2013 and is based in San Francisco. The company provides an easy-to-use communication solution to keep things simple and professional.

If you’re working with a small team or running a medium-sized business, MightyCall helps you keep on top of calls and messages, and you’ll stay organized and professional without the stress.

Key differences between Line2 and MightyCall

Evaluating MightyCall vs Line2 highlights two very different approaches to business communication—teams and scalability vs. simple, individual use.

Types of numbers

MightyCall offers a variety of numbers, including local, toll-free, and vanity options. This allows businesses to choose the type of number that best suits their needs. It could be establishing a local presence, offering toll-free calling, or creating a memorable, branded number.

The difference between MightyCall and Line2 is that the latter primarily offers secondary phone numbers and lacks the same variety. It’s made more for individuals who need an extra number, such as for personal or small-scale use, rather than offering the customizable options required by growing businesses.

Call handling features

Comparing MightyCall and Line2 in terms of their call handling, we can confirm that MightyCall performs better. It offers professional features designed for teams, such as advanced call routing, custom call flows, voicemail-to-text, and multi-level IVR. These allow businesses to effectively manage communications, direct calls to the right person, and ensure nothing is missed. This all comes with a high level of customization.

Line2 offers basic call handling features, such as call forwarding and voicemail. However, it lacks advanced routing or a customizable call flow. It’s only suitable for individuals or small teams, as it doesn’t scale well for businesses needing more sophisticated call management.

Call quality

MightyCall offers top-notch call quality by using dedicated, bare-metal servers and an active-active telephony setup. With direct links to leading telephony carriers, they guarantee that every call is clear and stable for any call volume. They raise the bar for audio clarity.

Line2 generally provides stable call quality. However, unlike MightyCall, users have reported occasional issues with clarity or connection drops, especially when relying on mobile data or in areas with weak reception.

Live call monitoring

Unlike Line2, MightyCall includes live call monitoring, which allows supervisors to listen in on conversations, offer real-time coaching, or jump in if needed. These help maintain high service standards during live customer interactions.

Line2 only gives you features like voicemail transcription and call screening.

Roles and permissions

Line2 doesn’t offer much in terms of roles and permissions. The setup is pretty simple, with limited control of what different users can access or do. With MightyCall, however, you can assign different access levels to team members. So, supervisors, agents, and administrators can access the tools and features they need without stepping on each other’s toes.

Mobile app features

Line2’s mobile app is basic, with only the essentials like call forwarding and voicemail. It’s convenient for making and receiving calls from an additional number, but it lacks deeper functionality and customizations.

MightyCall, compared to Line2, provides a more comprehensive set of features that allow users to manage calls, voicemails, and messages. It includes call forwarding, voicemail-to-email, easy access to business settings, and other functionality on the go.

MightyCall and Line2 similarities

In terms of their features and target audiences, the difference between these platforms is clear. However, both services offer some key functions that overlap.

Call forwarding

Line2 and MightyCall include basic call forwarding, allowing incoming calls to be redirected to another number. It helps users stay connected when they’re away from their main device – ideal for those working remotely or just stepping out of the office.

VoIP calling

MightyCall and Line2 both use VoIP technology to allow users to make and receive calls over the internet. This allows for flexibility and cost savings compared to a traditional phone line. As long as you have a stable internet connection, you can stay connected from virtually anywhere.

Voicemail

Both include voicemail as a simple way to manage missed calls. You can access and play messages directly in the app.

MightyCall goes a step further by offering voicemail-to-email, voicemail transcription, and customizable greetings. These features are designed for business use and team coordination. Line2, while more basic, still allows you to listen to voicemails in the app and set a personal greeting.

Comparing MightyCall and Line2 pricing & plans

Here’s a comparison of how each service structures its pricing.

Line2 pricing

Note: Prices are current at the time of the article’s publication.

Line2 is a low-cost option that covers the basics well. It may work if you only need one number and a few essential features like call forwarding and screening. However, it offers rather limited functionality for the $10/user price.

MightyCall pricing

Note: Prices are current at the time of the article’s publication.

Compared to Line2, MightyCall is built for teams and businesses that need more from the start. As you move up to higher-tier plans, you unlock even more helpful features. If you’re looking for a system that can grow with your business and give your team more ways to stay connected, MightyCall offers much more.

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Line2 or MightyCall: Which service is safer?

When it comes to service reliability and data protection, Line2 and MightyCall take different approaches. MightyCall was built with stability in mind. The service runs on a high-availability system with its own dedicated servers to avoid downtime even during busy hours. Extra capacity lets it handle call spikes without risking disruption or data loss.

Line2 hasn’t evolved much over the years, and it isn’t strongly positioned as a business-focused solution. That means it may not offer the same level of attention to infrastructure or long-term reliability.

Difference between Line2 and MightyCall user support and satisfaction

Line2 users report poor support and frustrating technical issues. Compared to MightyCall, the platform hasn’t had any meaningful updates in years, and even the company pushes business users toward other products.

G2 Rating: 2.7/5

• What users like: Affordable and works well for adding a second line. Customer support is generally quick to respond (although not always).
• What users don’t like: Call quality can be poor, especially on mobile data or Wi-Fi. Service is sometimes down or unreliable. Support can be slow in urgent situations.

Call quality on mobile data was lacking and there is no virtual receptionist option.
Read the full review on G2

MightyCall offers responsive and knowledgeable customer support. Users often highlight the smooth onboarding process and how efficiently issues are handled. Another big difference between these services is that MightyCall actively listens to feedback and regularly updates the platform.

G2 Rating: 4.5/5

• What users like: Customer support is fast, helpful, and great for setup and technical issues. The configuration is simple, and the apps for both mobile and desktop are user-friendly.
• What users don’t like: Some users find the interface confusing, particularly the settings. There are occasional dropped calls and issues with transfers.

Vijay M. Small-Business (50 or fewer emp.)

04/29/2025 "Call Quality, Ease of Use & Customer Support is fantastic. I am very happy with customer support. Quick response on chat and also provide quick resolution. I have ported in my number from another provider and they have done it quickly within 3-4 days. Best service. I used openphone, callhippo, realpbx but Mighty call is best in business." Read full review on G2

Which one is right for your business?

When deciding between MightyCall and Line2, consider the features you need and your business size.

Line2 is best for

Line2 is owned by Ziff Davis, the same company that runs eVoice. On their website, they primarily promote eVoice as the solution for business phone needs, which suggests that Line2 is not positioned as a business-focused service.

The platform works well as a phone number for solopreneurs who want to keep business and personal calls separate but don’t require many features. For example, a freelance consultant who just needs a way to take calls without adding complexity would find Line2 sufficient.

MightyCall is best for

MightyCall is a better option for growing businesses that need a more powerful, feature-rich phone system. The Core plan offers a full VoIP phone system, and Pro adds call monitoring for teams that need more control. The Power plan is tailored for businesses with high outbound call volumes, like sales teams that would benefit from dialers and call analytics.