| MightyCall Enterprise Plan | Voiso Pro Plan | |
|---|---|---|
| Price per user | $50/mo/user | $65/mo/user |
| Minimum number of users | 3 | |
| Phone numbers included | 3 toll-free and local | |
| Local minutes | Unlimited included* | |
| Toll-free minutes | Unlimited included* | |
| Messages included | Unlimited* |  |
| Voicemail & transcription | |
|
| Multi-level IVR | |
|
| Call queues | |
|
| Call recording | |
|
| Preview dialer | |
|
| Progressive dialer | |
|
| Predictive dialer | |
|
| Answering machine detection | |
|
| National Do Not Call List integration | |
|
| Real-time and historical reports | |
|
| AI call summary | |
|
| Live call monitoring Call listening, barging, whispering, intercepting 
|
|
|
| User statuses | Customizable | Customizable |
| Roles system Admin, supervisor, and agent roles with custom permissions
|
Advanced | Advanced |
| AI Agent Assist |  |
|
| CRM integrations | |
|
| High-availability infrastructure MightyCall runs multiple dedicated physical servers simultaneously, ensuring real-time synchronization for zero downtime and built-in redundancy
|
|
|
| Setup & personalized onboarding | |
|
| Support | Voice, Email, Chat | Voice, Email – Free Chat – Premium |
MightyCall vs. Voiso
Comparing call center software
for small & mid-sized businesses
Superior Call Quality
MightyCall ensures exceptional call quality through dedicated, bare-metal servers and an active-active telephony setup. With direct connections to major telephony carriers, every call is clear, stable, and reliable—setting a high standard for call center performance.
While Voiso offers a pay-per-minute model, MightyCall includes unlimited* minutes in its plans, giving businesses greater cost efficiency and predictability.
Advanced Dialer Options
MightyCall provides three powerful auto-dialer types to streamline outbound calling:
- Preview Dialer: Agents can review call details before connecting, ensuring prepared and personalized conversations.
- Power Dialer: Speeds up campaigns by dialing sequentially and connecting agents to live calls, minimizing idle time.
- 10-line Predictive Dialer: MightyCall’s predictive dialer uses algorithms to anticipate agent availability and call answer rates, dialing up to six lines per agent simultaneously. This maximizes efficiency by connecting agents to live calls immediately, significantly reducing idle time. The 10-line capability is crucial because it increases the chances of reaching live contacts. Predictive Dialer for high-volume outreach is available on the Enterprise plan for just $50 per user per month.
MightyCall also includes Answering Machine Detection to connect agents only with live recipients, reducing wasted time, and National Do Not Call List integration for compliant outreach.
Live Call Monitoring
MightyCall empowers supervisors with real-time call monitoring tools, including:
- Call Listening: Listen to live calls without interfering.
- Call Barging: Jump into a call to speak directly with the customer.
- Call Whispering: Guide agents discreetly during a call.
- Call Intercept: Take over a call entirely when needed.
These features help maintain quality and resolve issues quickly.
Ease of Use
MightyCall is designed with a focus on simplicity, utilizing best UX practices to create a product that’s straightforward and efficient. Your team will face a minimal learning curve and be ready to work immediately. Plus, we offer free white-glove setup and onboarding to ensure a smooth start.
Exceptional Support
Our customers consistently praise MightyCall’s responsive and empathetic support. We’re truly customer-obsessed, treating each client with dedicated care. Any issue is quickly resolved, ensuring your team always has the backup they need to keep operations running smoothly.
Conclusion
For SMBs seeking a powerful, affordable, and easy-to-use call center solution, MightyCall outshines Voiso. With superior call quality, advanced dialers, live monitoring, and exceptional value, MightyCall empowers your team to grow efficiently without the burden of enterprise-level complexity or cost.
MightyCall's outbound call center features
Call disposition
Track and categorize call outcomes for strategic follow-up and higher reporting accuracy.
Answering machine detection
Save agents' time by skipping voicemails and connecting with real customers
10-line predictive dialer
Reduce the time spent manually dialing numbers and allow agents to focus on the conversation and not the process of reaching out
Custom agent statuses
Determine whether an agent can receive or make a call, ensuring calls are directed to the right person at the right time
Do Not Call (DNC) compliance
Automatically screen against DNC lists to ensure compliance with regulation and protect your business from potential fines
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4x Call Volume and 10x Cheaper
“With the use of MightyCall, from the dialer they helped me create to the minutes they’ve been able to give me, I’ve been able to get my bill down to around $2,800 a month. From $32,000 to $2,800 dollars a month.”
Jason Elsen, owner of Black Creek Management
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Reliable service to keep your
customers happy
MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup
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