Over the past several weeks, we have been speaking to or emailing with many of you on a one-to-one basis as to how you use your virtual receptionist.
You’ve told us how to make a better product. You’ve also told us you needed a simpler, more intuitive user interface for the browser and for the mobile apps.
We hear you, and we will be making a few major announcements in the coming weeks.Continue Reading Article >
The MightyCall service that you have come to know and love is now just over a year old. Time sure flies when you have great customers!
Continue Reading Article >
We have several major updates and features that are lined up in our product roadmap – that’s jargon for “a whole bag of good stuff”.
We’re not quite ready to spell out what all those improvements are yet.Continue Reading Article >
Here at MightyCall we’re excited to tell you about our new ‘Make a Call’ (Beta)
Now through MightyCall’s web-portal you’ll be able to make calls using your MightyCall business phone number as the outbound caller ID.
Calls into your MightyCall account will still be routed to a dedicated phone, but with ‘Make a call’ you’ll be able to return voicemails, missed calls and dial outbound numbers through your account without using the MightyCall Mobile application.
This gives you and your co-workers another way to use MightyCall when you’re at your desk.
Plug in those headsets and get to work!
As always, let us know if you have any questions.
Growing up, and then again in the army, I was always taught to be accountable to the people who depended on me.
What matter was not whose fault it was, but whether I fulfilled my responsibilities to those who counted on me. So here am I, hat in hand, to apologize for what I now call Black Monday. Allow me to explain.
If your business has customers in other countries, you can now give them a local number to call so they do not incur expensive international charges.
All you have to do is to add an international Internet phone number to your MightyCall virtual phone system – it only cost $10 a month.
If your business is helping other small businesses, then you’re constantly thinking about two things: How can I provide additional value to my customers to keep them happy and earn additional incremental revenue at the same time? Here comes the MightyCall Affiliate Program to the rescue by giving you 20% , recurring revenue for every customer you refer to MightyCall! What are other MightyCall Affiliates and partners saying?Continue Reading Article >
How To Stop Driving Customers Away
When my son turned 16 last year, we bought him driving lessons. We picked a driving school with great instructors, a good program and a solid reputation.
There was just one problem. And it was a big one. On occasion, we needed to call the school. It wasn’t uncommon to be on hold for more than an hour! Of course, we had the option to leave a voicemail. But for the most part, our voicemails weren’t returned.Continue Reading Article >
It has been brought to our attention that we need to do a better job flagging content that is fiction. And the person who did it was absolutely right.
We wanted to add depth to what our logo meant, so we had our Summer intern go figure out several stories.
The one we liked best was that of Hubert the Lion, a real lion formerly of the Seattle Woodland Park Zoo. Some of you might have seen the fictitious version that we had in this space, which we had cut-and-pasted as the story we liked best.
But the original creator of the logo pointed out that it was misleading, and he is right.
What is true is that we liked Hubert the Lion so much, we adopted him through our team member Andy, even though he has since moved to the Los Angeles Zoo. And we’re going to be visiting him in LA in the coming weeks, so watch for some great photos and videos.