The Top 5 Mistakes Small Businesses Make on Social Media

Laptop with Social Media

Social media can be an effective sales and marketing tool for small businesses. But are you using it wisely?

About 80 percent of small businesses are using social media to find new customers and grow revenue, according to a LinkedIn survey. Of the fastest-growing small businesses surveyed, 82 percent said social media helps them generate new leads.Continue Reading Article >

A/B Testing Method to Successful Online Flirting

 

8247014537_25048334a2_o

As my father would say to me going through the growing pains and the first world struggles of middle school and puberty, “son there comes a time in every man’s life where he feels the need to look for a woman.”

This goes just as equally for the men as it does for the females in that we all feel the need for partnership. Just like the thought of winning the lottery, it’s wishful thinking that the right person will eventually come in your life sweeping off your feet.

Rather than wish for it to happen, you’ll have to obviously go out there and chase after your prince charming or the girl of your dreams and expectations.Continue Reading Article >

Roofers Come Up Tops With a Virtual Phone System

Roofers score with virtual phone system

“For a small company like ours, we were able to put a professional greeting on a sophisticated phone system, and this immediately gives us a lot of credibility when prospective customers call.”

- Jose Vasquez, President, Mainland Roofing

It’s one thing to do quality work and impress customers. It’s quite another to do it so well that they rave about you to their friends.

And when those referrals come, the worst thing any business can do is to miss them.

Those two related business best practices are principles that have helped Mainland Roofing grow from a small outfit to the 20-person organization it is today.Continue Reading Article >

How Small Businesses Can Deliver Great Customer Experience

Customer Experience

A lot of small businesses struggle to keep up with customer phone calls. When you have limited staff and resources, it’s hard to be available to customers when they need you.

But make no mistake. Consumers today demand a great customer experience. And when they don’t get it, they’re increasingly vocal about it—sharing their discontent on Facebook, Twitter and other social networks.Continue Reading Article >

E-tailer Saves Money With Virtual Phone System

Virtual Phone System saves money for Greek Superstore

“MightyCall saves us money, so that was the clear choice for us. With MightyCall’s Virtual Phone System, I could be working from home, or be on a beach, and still take all my calls and not miss any customers.”

- Sevasti Panagiotopoulos, General Manager, Greek Superstore

By ditching its pricey business phone lines and using MightyCall’s virtual phone system instead, e-tailer Greek SuperStore saves more than $150 every month.

The e-tailer sells a wide variety of adult and children’s apparel, books, music and even concert tickets through its website. It also has a retail store in Astoria, NY.

Sevasti Panagiotopoulos, the General Manager of Greek SuperStore, said that with MightyCall’s rich call management features and affordable value-added plans, her company can serve customers and reduce operating costs at the same time.Continue Reading Article >

A Virtual Phone System Power Users Love

Virtual Phone Systems for Power Users

“With MightyCall, I can just log in and quickly re-route all my calls in seconds to the cell network with the best coverage, so it doesn’t matter if I am using my AT&T or  Verizon number.”

- Jon Berry, Owner, Green Olive Tree

Trust, reliability and great customer service are three things that Green Olive Tree and its owner, Jon Berry, stand for. They also happen to embody what MightyCall’s virtual phone system is all about.

Green Olive Tree, a company that designs and implements hosting solutions for small businesses, was started through Berry’s lifelong love for computing and a belief that technology could help businesses run by the average Joe.Continue Reading Article >

Why You Should Answer That Phone Call (Using Call Routing)

plumbing-works-call routing

You’ve got dozens of emails to answer. Your Facebook and Twitter feeds are never-ending. You’re simply trying to get work done, and then the phone rings. So you let it go to voicemail.

It’s understandable to feel overwhelmed by all the communications demanding your attention. But you may want to answer that phone call now.Continue Reading Article >

Virtual Phone System Lets Tour Firm Take Flight

Virtual phone system lets Alaskan tour operator work remotely

“MightyCall allows our business to be mobile and the team to work virtually, which is our main goal. Because our business is 99% Internet based, we don’t need a fixed location nor the costly infrastructure that includes fixed phone systems and staff needed to man the phones, as all these add to our operational costs.”

- Drew Fortner, Owner , Skagway Shore Tours

In a world where businesses no longer need brick-and-mortar shop fronts or centralized office spaces, MightyCall’s virtual phone system has allowed Skagway Shore Tours’ fast growing cruise excursion business to serve its customers regardless of where its network of agents may be.Continue Reading Article >

The Age of the Customer and The Internet of Things

­­­­

My favorite grocery store is Publix, one of the largest employee-owned chains in the US. During my five-month-long roadtrip from Seattle to Key West, Publix was our go-to place for warm food, quality groceries, and great service.

My kids still hanker for the Deli’s fried chicken and pink lemonade!

So it came as little surprise when the chain was singled out as a success story in The Age of the Customer: Prepare for the Moment of Relevance.

Written by my friend Jim Blasingame, Age of the Customer captures in a compelling and conversational style how the relationship between buyer and seller has fundamentally changed due to pervasive and seamless connectivity, and the ease in which the customer can now share buying experiences.

It is what happens when the Internet of Things fuses with that old adage: the customer is always right. Except this time, technology makes the saying true.Continue Reading Article >

WeWork Members Pick MightyCall as Alternative to Google Voice

WeWork Tenant Picks MightyCall as Alternative to Google Voice

“I liked the added level of professionalism that MightyCall brings to our company, the way we can greet our callers with a professional virtual receptionist. It really complements our professional WeWork office space.”

- Benoit Haber, Partner, Opeus

When is free not free? When it gets in the way of growing one’s business, that’s when.

That was the experience of the founders of the Opeus Group, a WeWork member that provides professional services in the design and construction industry in the greater Washington D.C. area.

Continue Reading Article >