Whatever industry your business is a part of, here’s a simple strategy to turn classic “customer experience” theories into an updated practical approach sure to impress your clients.
Tag #customer service
It may take time, but building trust with a customer is the best thing you can do.
Our guide to small business phone etiquette tells you exactly what to say when you answer the phone.
It’s official! The Generation that grew up with Disney movies, Barney, and Hocus Pocus every Halloween has finally grown up and are now the generation that is entering the job market. Acclaimed to be the biggest generation after baby boomers, Millennials aren’t force to be reckon with when it comes to their spending dollars and the ability to cause major chaos to a brand. Aside from their…
This article covers: Advantages and disadvantages of doing business online; How MightyCall virtual phone number system helps real-world e-tailers; What benefits MightyCall offers to its e-commerce customers. E-commerce: doing it right Bricks-and-mortar facades are no longer necessary for launching a retail business. Financial analysis shows that about one quarter of the modern US retail market…