An answering service can be a terrific time saver if done right and extremely annoying if done wrong. Learn how to eliminate the annoying aspects and leave your clients happy.
MightyCall’s IVR works 24/7, and combined with after-hours call routing, your business will never suffer, no matter when customers call.
In this article we cover: Why missed calls are bad for business How an automated attendant can help with caller retention How an automated attendant can cut overheads and improve revenues Why the MightyCall virtual phone number system is a robust communications option. Why is an auto attendant good for business? An automated attendant/receptionist is…
The good news is that most fields are starting to include telecommuting work. Language tutors, nurses, writers, customer service workers- all are starting to make the switch. Here’s some ways to nail these jobs down.
Billions of robocalls means millions of hours wasted, and that isn’t a statistic you want to be included in. We explain how to stop robocalls.
Using great voice greetings together with a virtual phone system will create the kind of customer experience that people will remember for the right reasons.
What to consider when choosing music on hold? How to use on-hold time to your advantage?
Our guide to small business phone etiquette tells you exactly what to say when you answer the phone.
How IVR Can Take Your Business to the Next Level Have you been looking to make your business more professional? Have you been trying to find a way to shorten wait times for your callers? Or would you just like a way to increase your ability to provide customer service? IVR, short for Interactive Voice…
During the economic boom of the mid 2000s, the hourly rate at some of the top law firms soared above $1,000. When the recession hit, clients began to push back demanding that their attorneys cut their hourly rates or provide discounts. Client demands for greater value has continued even as the economy rebounds. “Today’s clients…
Think about all the times you’ve called a business or a bank and had to go through the menu’s monotony. Nobody wants to make their phone menus tedious and uninspiring, but it’s a fate many succumb to. So many menu options you forget which number you need, ridiculously long wait times, the same music on…
