New in Predictive Dialer: Up to 10 Lines per Agent + Manual Control
“Can we control how many calls are made per agent?” Now, the answer is yes!
Virtual Phone System: What Is It, How It Works & How Can It Benefit Your Business?
A modern virtual office phone system can improve the way you do business. By choosing to take your business into the future, you can make things easier for your customers, your agents, and yourself! Find out the best options for your business in our ...
How to Get a VoIP Number?
The article covers: What is a VoIP number? How to get a VoIP number? Where to get VoIP numbers What features can i get with VoIP phone number? When do you need to get a VoIP phone number? Best practices for choosing VoIP phone number Main differences...
Toll-free Numbers in Canada: How to Get One for Your Business
Toll-free numbers in Canada: are they easy to buy, and could having a toll free number potentially help your business?
Auto Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns
When managing a call center, picking the right tool for making phone calls can make a big difference in your team’s success. Auto dialers and predictive dialers are two popular choices, but they work best in different situations. This guide wil...
Progressive Dialer vs. Preview Dialer: Know the Difference and Choose the Best For Your Campaigns
Deciding between a progressive dialer and a preview dialer is crucial for your call center operations. Each type of dialer suits different operational needs and campaign goals. Progressive dialers are designed for high-efficiency environments where c...
How to Set Up Predictive Dialer for Effective Outbound Campaign?
Setting up predictive calling to help run your call campaign takes next to no time at all – and the benefits can be huge, including minimized downtime and increased agent efficiency. Navigation: What is predictive dialing? How to set up a predi...
Preview Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns
When managing a call center, selecting the appropriate tool for making phone calls can significantly influence your team’s effectiveness. Preview dialers and predictive dialers are two common options, each suited to different operational needs....
Power Dialer vs. Predictive Dialer: Choose the Best for Your Call Campaigns & Learn the Difference
When managing a call center, picking the right tool for making phone calls can make a big difference in your team’s success. Power dialers and predictive dialers are two popular choices, but they work best in different situations. This guide wi...
Is MightyCall HIPAA Compliant?
Yes, we are! As of 2025, MightyCall is HIPAA compliant, meeting all the requirements to safeguard protected health information (PHI).
Custom User Roles Now Available in MightyCall
MightyCall user management now has more flexibility with the new Custom Roles feature! MightyCall has again prioritized a common customer request, with users now having options beyond the standard roles of Agent, Manager, and Administrator. With the ...
MightyCall Launches Two New Call Center Reports: Campaigns and Dispositions
MightyCall is excited to announce the release of two new reports that will significantly expand your analytical options for call center campaigns. These reports are designed to provide detailed insights into campaign performance and call outcomes, en...
SIP vs VoIP: Learn the Difference to Meet Your Business Needs
Tech software for business communications is constantly changing and evolving. However, certain industry gold standards are considered a benchmark by every serious business. This article explores the differences, advantages, and setup processes of Vo...
15 IVR Best Practices to Design High-Efficiency Self-Service System
IVR best practices include: 1. Embrace simplicity, 2. Prioritize service reliability, 3. Maintain a consistent brand voice, 4. Keep messages brief, etc. Read on to know more!
Introducing MightyCall’s High-availability Seamless Redundancy Infrastructure for Zero Downtime
MightyCall is excited to announce the release of High-availability Seamless Redundancy Infrastructure — a major infrastructure update that guarantees uninterrupted call service, even during the busiest periods. What Is High-availability Seamless Redu...
Call Management System: Your Business Phone Calls Software Guide
In today’s quick and competitive business world, having an effective call management system isn’t just a convenience—it’s a necessity. These systems go far beyond simply handling incoming and outgoing calls. They are powerful solutions that easily in...
