Many companies are looking to improve calling and texting for their sales, marketing, and customer success teams. To get the best results, they rely on various communication tools, though not all will be the perfect fit. If you’re using Kixie, for example, you might find it doesn’t quite meet your needs for managing high-volume outbound campaigns.
Don’t settle for something that isn’t quite right. Explore the top alternatives to Kixie that better match your workflow and goals.
Best Kixie alternatives: A comparison
If you need a change, check out these top Kixie alternatives that make prospecting easier and more effective:
| Provider | Starting price per user | Dialer modes available | Answering machine detection | Real-time dashboards and analytics | G2 rating |
|---|---|---|---|---|---|
| Kixie | Request a quote | Power | Yes | Advanced | 4.8 |
| MightyCall | $20/mo | Preview Power Predictive |
Yes | Advanced | 4.4 |
| JustCall | $39/mo | Power Predictive |
Yes | Advanced | 4.3 |
| PhoneBurner | $165/mo | Power | No | Advanced | 4.8 |
| RingCentral | $30/mo | Preview Power Predictive |
Yes | Basic | 4.0 |
| Aircall | $40/mo | Basic power | No | Advanced | 4.4 |
| Dialpad | $27/mo | Salesforce Power | Yes | Advanced | 4.4 |
| Aloware | $40/mo | Preview Power |
Yes | Advanced | 4.1 |
| Readymode | $199/mo | Preview Power Predictive |
Yes | Advanced | 4.6 |
| Ringover | $29/mo (SMBs) | Power | Yes | Advanced | 4.6 |
| CloudTalk | $34/mo | Preview Power Predictive |
Yes | Advanced | 4.4 |
How we evaluated these alternatives to Kixie
We’ve selected important criteria in our rankings:
- Features: Arguably, the most essential aspect of a telephony company is the features it offers.
- Price and availability: Service providers often offer tiered pricing. Many of these competitors are not necessarily better, but some could be significantly so.
- The possibility of integration: As the internet becomes more integrated into our lives, it is becoming more important than ever.
- Total cost (including add-ons): Sometimes, price can be a tricky metric to evaluate. The flat price typically covers the program itself; however, some of these companies don’t include everything listed in the original price.
- Call quality: The quality of a call matters. The other features are crucial, of course, but a phone company’s call capabilities are still the most important aspect.
- User support: Even the top alternatives to Kixie can still cause issues. It’s crucial to have a support staff that can help you iron out those errors.
What is Kixie?
Established in 2013 and based in California, Kixie provides a comprehensive platform for sales and support teams. Its system combines phone, SMS, and call management in one place.
With over a decade in the call center industry, Kixie supports thousands of clients across the US and internationally. The company collaborates with more than 50 solutions partners, serves over 5,000 sales teams, maintains a 98% customer satisfaction rate, and offers fully US-based support.
Key features
- Power dialer
- Answering machine detection
- Automatic call distribution
- Compliant Caller & DNC compliance
- Caller ID reputation management
- Custom voicemail & voicemail drop
- Conversation intelligence & live call coaching
Integrations
- Oracle
- Clio
- Koncert
- BigCommerce
- Shopify
Pricing
Pricing is not displayed on the website; you will need to request a quote.
Free trial
Kixie offers a 7-day free trial.
Why businesses choose Kixie
Drawing from user reviews and expert analyses, here are four reasons why companies opt for Kixie:
- CRM integration: Kixie offers rich bi-directional CRM integrations so that all calls and messages are automatically logged. It makes handling customer interactions easier for sales teams and keeps their data spot-on.
- Advanced call management features: The platform includes a 10-line dialer, smart automations, voicemail drops, and automated follow-ups. These help sales teams increase efficiency and maintain consistent communication with prospects.
- Exceptional customer support: Kixie’s support team is friendly, quick to respond, and really knows their stuff. Users rate them 9.6 out of 10.
- User-friendly interface: Kixie scores 9.4 on G2 for ease of use, with a straightforward interface that makes getting started and handling daily tasks simple. Teams can focus on their core work without spending excessive time on training.
Why consider Kixie alternatives?
Kixie is a good platform for sales and support teams, but many businesses explore other companies like Kixie because certain limitations affect efficiency or don’t meet specific needs. Here’s a closer look at the most common reasons:
Lacks predictive dialer
While Kixie provides a power dialer for outbound calls, it doesn’t include a predictive dialer, which many outbound call centers rely on to maximize agent talk time and reduce idle periods. Teams handling high-volume calling campaigns may find this limitation more significant than on other dialer platforms.
Limited omnichannel capabilities
Even though Kixie excels at voice and SMS communication, it offers limited integration with other channels, such as email, live chat, and social media messaging. Businesses looking for a fully unified communication platform will find this restrictive.
Dashboard customization limitations
Kixie’s dashboards provide valuable insights for managing calls and team performance. However, some users feel they could use more flexibility to adjust metrics and reports to fit their specific workflows.
Learning curve
New users notice that mastering all of Kixie’s features takes time. Teams need initial training or trial-and-error to get the most out of its advanced functionalities, which slows down early adoption.
Mobile app bugs and performance issues
The mobile app allows on-the-go communication, but users report occasional glitches, slowdowns, or crashes. These issues can disrupt work processes, especially for teams that rely on mobile calling and texting throughout the day.
10 top alternatives to Kixie: An Overview
Now that we know more about the platform’s benefits and limitations, let’s check out the best Kixie alternatives for business:
1. MightyCall
MightyCall offers a modern cloud-based communications platform built to handle both inbound and outbound calling workflows, with a full suite of dialer options. Whether your team is making high-volume outbound calls, routing incoming enquiries, or mixing texts and calls, MightyCall’s dialer modes (preview, progressive, predictive) and unified interface make everything easier.
Features
- Auto-dialers: preview, power, and predictive
- Answering Machine Detection (AMD)
- Local-presence
- Call monitoring tools: call listening, whispering, intercept, and barging.
- Call recording
- Do-Not-Call list (DNC)
- Call queues
- Multi-lever IVR
- Auto-attendant
Integrations
All major CRMs
Pricing
MightyCall offers the following price plans, billed monthly:
- Core: $20
- Pro: $30
- Power: $40
- Enterprise: Custom pricing
Free trial
MightyCall offers a 7-day free trial.
Support channels
- Live chat: Integrated into the website for quicker, interactive support.
- Phone support: You can talk to an actual human support agent by dialing +1 (888) 256-8312 ext.2
- Email support: You can email support@mightycall.com
- Onboarding and personalized help: New customers can book a demo session to help them set up their accounts.
- Help center: Documentation, articles, and how-to videos covering everything you need to know.
What makes it better than Kixie?
- Dialers: Unlike Kixie, MightyCall offers a broader set of dialer modes in a single package, enabling greater flexibility for different campaign types.
- User-friendly interface: The onboarding and user interface are often praised by non-technical teams for their simplicity and ease of use.
- Quality and reliability: Users noted strong voice quality and reliability, which matter when dialing leads across different locations.
MightyCall limitations
The mobile app has been reported to suffer from occasional call drops.
Some users point out that the reporting and analytics lack some features they would like to see.
What customers are saying
Rating: 4.4/5 on G2
Users consistently highlight the ease of setup, clear call quality, support team, and intuitive dashboard of MightyCall. The only drawback mentioned is that call recordings don’t always open properly on mobile devices.
Best for
With a strong emphasis on simplicity, dialer efficiency, and compliance, it’s well-suited for contact centres seeking a smoother experience than traditional legacy dialer systems.
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2. JustCall
JustCall is a communication platform launched in 2016. Based in the United States with a development team in India, it now supports more than 6,000 businesses worldwide.
The platform combines calls, SMS, and contact management in one place. Additionally, JustCall’s AI agents can capture leads outside business hours, and the platform integrates with over 100 popular tools to keep all conversations and data connected.
Features
- Power and predictive dialers (SalesPro plan)
- Answering machine detection
- Smart call routing
- Detailed call notes and dispositions
- Multiple concurrent calls
- Automated insights and a unified workspace
Integrations
- Salesforce
- HubSpot
- Pipedrive
- ActiveCampaign
- Slack
Pricing
- Team: $39/user/month
- Pro: $69/user/month
- Pro Plus: $109/user/month
- SalesPro: Custom
Free trial
You can test out JustCall with a 14-day free trial.
Support channels
JustCall provides help through live chat, email, and phone, along with a help center and chatbot. Bigger teams can also get premium support that offers quicker replies and guided onboarding.
What makes it better than Kixie?
- More affordable: JustCall is a rather cheap alternative; the starting price is $39/user/month.
- Enhanced security and compliance: Emphasizes security with features like end-to-end encryption and compliance with GDPR and HIPAA regulations.
- AI-powered lead handling: JustCall’s AI agents can capture leads even when teams are offline. Kixie doesn’t offer tools that work independently outside business hours.
- Simplified team workflow: Offers automated insights and a unified workspace for managing multiple calls simultaneously.
JustCall limitations
- Limited advanced analytics: While JustCall offers some insights, it doesn’t provide as deep or customizable reporting as some larger enterprise-focused dialers.
- Learning curve for new users: The platform’s multiple features and integrations can be overwhelming for smaller teams or those new to cloud-based dialers.
What customers are saying
Rating: 4.3/5 on G2
Users like JustCall for its simplicity and reliability. Its SMS and calling features, quick-reply options, and support for international numbers make reaching customers fast and straightforward. Many also appreciate that it works well across devices and allows teams to work remotely without a hitch.
On the other hand, some find onboarding a bit tricky, and call quality can drop if the internet is weak or usage is high. Support is helpful but can take a while to respond, and minor quirks like multi-device notifications or small integration issues pop up from time to time.
The setup process can feel a little confusing at first — especially when you’re porting a number from another provider like Twilio or configuring the 10DLC registration. –
Read the full review
Best for
Growing sales and support teams.
3. PhoneBurner
PhoneBurner is a sales acceleration platform based in California that has been helping teams since 2008. It’s a strong alternative to Kixie, allowing sales reps to reach prospects through calls, email, and SMS and keep conversations moving. Beyond speeding up outreach, it also provides insights into team performance and lead engagement, so managers can see what’s working and identify areas for improvement.
Features
- Power dialer
- ARMOR: monitor and correct call outcomes
- Lead routing
- Single-click voicemail drops
- Local number display
Integrations
- Salesforce
- HubSpot
- Zoho CRM
- SugarCRM
- Zoom
Pricing
- Standard: $165/user/month
- Professional: $195/user/month
- Premium: $215/user/month
Free trial
The dialer comes with complimentary minutes for trial use.
Support channels
PhoneBurner’s sales, technical, and billing teams offer help via phone and email during regular weekday hours.
What makes it better than Kixie?
- More all-in-one features: PhoneBurner packs voicemail drops, email tracking, and lead management all in one place, so your team can do more without juggling multiple tools. Kixie mainly focuses on dialing and CRM integrations.
- Clear pricing: Unlike Kixie’s pricing structure, PhoneBurner’s plans are straightforward to understand, making budgeting easier.
- Better reporting and insights: You get detailed analytics and customizable reports, which are better than Kixie’s basic ones.
PhoneBurner limitations
- Higher starting cost: Plans start at $165/month per user, which can be steep for smaller teams or solo agents who don’t need all the advanced features.
- Limited predictive dialing features: Cannot automatically dial multiple numbers simultaneously and connect agents with live contacts.
- Integration challenges: Users have reported difficulties with integrating PhoneBurner into existing workflows.
What customers are saying
Rating: 4.8/5 on G2
Users love PhoneBurner for its intuitive design and powerful features that make high-volume calling faster and more efficient. The power dialer, voicemail drop, CRM, and email integrations, and workflow automation keep teams productive. Users also mention the responsive support.
On the other hand, some users mention a few drawbacks. Onboarding and setup can take some effort, mobile access is limited, and costs rise quickly as you add users.
I appreciate PhoneBurner’s responsive support team. They promptly assist us by hopping on calls and dedicating an individual support person to address our needs. –
Read the full review
Best for
Small and mid-sized call centers that are looking to manage incoming and outgoing calls.
4. RingCentral
RingCentral, founded in 1999 and based in Belmont, California, is a major Kixie alternative known for its cloud services. The platform includes a comprehensive, all-in-one communications package for phone, text, team messaging, and more, which can be adjusted to suit businesses of all sizes. It operates in North America, Europe, Asia, and Australia and serves millions of users worldwide.
Features
- Predictive, power, and preview dialers
- Answering machine detection
- Custom call menus
- Group calling
- Unified inbox
- Visual voicemail
- Smart noise control
Integrations
- Microsoft Teams
- Google Workspace
- Salesforce
- HubSpot
- Zendesk
Pricing
- Core: $30/user/month
- Advanced: $35/user/month
- Ultra: $45/user/month
Free trial
The platform offers a 14-day free trial.
Support channels
Support is available by phone, email, and live chat. Most users describe the service as responsive, though some note it can take time to get a reply.
What makes it better than Kixie?
- Comprehensive communications system for larger teams: RingCentral offers phone, SMS, team messaging, and more in one platform.
- Custom call menus and unified inbox: This competitor allows users to create personalized call flows, group calls, and a shared inbox. Kixie’s dashboards and call management are less customizable.
RingCentral limitations
- Add-on costs: Advanced tools, such as AI analytics and enhanced integrations, are not included in the base plan, which increases overall costs for large deployments.
- Feature overload for smaller teams: The wide range of functionalities may be unnecessary for smaller teams or simple setups, and the interface can feel complex or overwhelming.
What customers are saying
Rating: 4.0/5 on G2
Most users rely on RingCentral for its reliability and clear call quality. They like that it’s easy to set up, works across devices, and integrates with CRMs and other tools, which keeps their workflow organized. Features such as call recordings, messaging, and call tracking are called out as particularly helpful.
The main drawbacks are occasional slowdowns, dialing hiccups, and some mobile app glitches. A few people also mention that text messages that disappear after a certain period can complicate follow-ups.
So many options, hard to utilize all of them. –
Read the full review
Best for
Larger teams that require a comprehensive communication system.
5. Aircall
Aircall, founded in Paris in 2014, has become one of the best Kixie alternatives for sales and support teams looking to manage calls and messages in one place. The company now serves more than 20,000 businesses worldwide, with offices in Paris, New York, Madrid, and Sydney. The platform is known for its simple, efficient interface and global reach.
Features
- Basic power dialer
- Smart IVR menus
- Queue callbacks
- Shared team inbox with call assignment
- Live call coaching and whisper features
- AI-powered call summaries
Integrations
- HubSpot
- ActiveCampaign
- Zendesk
- Bullhorn
- Gong
Pricing
- Essentials: $40/user/month
- Professional: $70/user/month
- Enterprise: Custom
Free trial
Aircall includes a 7-day trial, with full access to all features.
Support channels
Customer support is available through the help center, AI assistant, and email tickets, with live chat included on select plans. Assistance is offered 24 hours a day, Monday through Friday.
What makes it better than Kixie?
- Simpler and more intuitive: Aircall’s interface is known for being straightforward, helping teams adopt it faster and reducing training time compared to Kixie’s more feature-heavy dashboards.
- Shared team inbox and call assignment: The competitor allows teams to manage calls collectively, assign tasks, and track conversations more efficiently.
- AI-powered call summaries: Automatic call notes and summaries save time on manual logging and improve follow-ups, whereas Kixie lacks comparable insights.
Aircall limitations
- Limited dialer features: Aircall lacks the full range of predictive dialing features that some high-volume sales teams may require.
- Higher cost for full features: Accessing AI tools, advanced integrations, and expanded functionalities requires higher-tier plans.
What customers are saying
Rating: 4.4/5 on G2
Teams like how they can handle calls across different devices, keep track of interactions through CRM and helpdesk integrations, and help with customer support. Features like call management and basic reporting help keep things organized and make daily work simpler.
Some users do notice occasional call delays, and advanced features can get pricey for smaller teams. A few mention that dialing or seeing Aircall data directly in their CRM could be smoother.
One issue is that text messages do not sync with the CRM platform our company uses. Additionally, it’s not possible to send multiple test messages to a list of contacts. I also find it frustrating that I can’t send ringless voice messages to contacts. –
Read the full review
Best for
Teams looking for a scalable communication platform with reliable international integrations.
6. Dialpad
Built in 2011 in San Francisco, Dialpad is a Kixie competitor platform that brings calls, video meetings, and messaging together in one place. It’s used by thousands of companies worldwide to manage their day-to-day communications. Over time, Dialpad has grown to serve businesses of all sizes, from startups to global enterprises, across many countries.
Features
- Salesforce and power dialers
- Answering machine detection
- Smart call routing
- Call logging and recording
- AI-powered live coaching & virtual agents
- Contact center insights & analytics
- Customer feedback surveys
Integrations
- Google Workspace
- MS Teams
- HubSpot
- Salesforce
Pricing
- Standard: $27/user/month
- Pro: $35/user/month
- Enterprise: Available upon request
Free trial
A 14-day free trial is available.
Support channels
Support includes email and ticketing, a searchable knowledge base, and multilingual web and chat options, with live help available 24/7.
What makes it better than Kixie?
- Comprehensive communication suite: Dialpad offers a unified platform that includes voice, video, messaging, and analytics, catering to diverse communication needs beyond just sales.
- Advanced AI capabilities: Integrates real-time transcription, sentiment analysis, and coaching tools for actionable insights.
- Scalability for larger teams: This alternative supports growing teams with features, such as customizable call routing, multi-level IVR, and enterprise-grade security.
Dialpad limitations
- Higher-tier pricing for full functionality: Many of Dialpad’s AI-driven insights, advanced analytics, and enterprise-level features are available only in premium plans, which can be costly for growing teams.
- Limited customization options: Some features, such as dashboards, call workflows, and reporting, feel rigid and may keep teams from setting up the platform in the way they want.
What customers are saying
Rating: 4.4/5 on G2
The AI-powered call transcripts and summaries stand out as a major advantage, along with easy integration with tools like Salesforce and Microsoft 365, and reliable, responsive customer support. Many appreciate the flexibility to use it across desktop, mobile, and web.
On the downside, some report that the app can be glitchy or unstable, certain features feel unpolished, and calls occasionally drop or lag, especially when internet connectivity is weak.
Some features are unpolished and requires an overhaul, for instance, the desktop app –
Read the full review
Best for
Teams seeking a modern communication platform powered by AI.
7. Aloware
Aloware is an all-in-one cloud contact center platform aiming to boost sales and customer engagement. It’s a newer competitor to Kixie, founded in 2018 and based in Los Angeles. Over time, Aloware has served clients across the USA and internationally. The platform combines VoIP telephony, contact center management, and business texting in a single solution.
Features
- Preview and power dialers
- Answering machine detection
- Smart call routing
- AI-powered IVR
- Advanced spam protection
- Call transcription
- Call recording
Integrations
- HubSpot
- Salesforce
- Gong
- Zapier
- Guesty
Pricing
- iPro + AI: $40/user/month (minimum 10 users)
- uPro + AI: $70/user/month (minimum 5 users)
- xPro + AI: $100/user/month (minimum 5 users)
Free trial
Users can access a 14-day trial.
Support channels
Aloware offers assistance through email, phone, and its support site, with additional guidance available in the help center.
What makes it better than Kixie?
- AI-powered IVR and spam protection: Aloware offers intelligent call routing and advanced spam detection, helping teams manage inbound calls more efficiently than with Kixie.
- Flexible pricing for growing teams. This alternative offers tiered plans that accommodate small to mid-sized teams.
- Integrated reporting and call tracking: Built-in analytics and call monitoring tools allow teams to measure performance and optimize workflows without relying heavily on third-party tools.
Aloware limitations
- User minimums: Plans require a minimum number of users (5-10), which is restrictive for very small teams or solo agents.
- Fewer native integrations for niche apps: While Aloware connects with major CRMs, support for less common or industry-specific tools is limited.
What customers are saying
Rating: 4.1/5 on G2
Users love Aloware for bringing calls, texts, power dialing, and CRM integration together in one platform. The easy-to-use interface, AI call summaries, and automation help teams work more efficiently, and the platform handles high call volumes while offering helpful support.
Some users mention a few downsides, such as the mobile app being less responsive, occasional call drops or delays, and, like Kixie, a slight learning curve for more advanced workflows.
There’s this issue that I am currently encountering with Aloware wherein I will make the outbound call and it will just go to the background. I cannot interact with it; I cannot send the voicemail recording if it goes to voicemail and I cannot end the call. It really is a hassle for me. –
Read the full review
Best for
Companies that need a solution that grows with their customer engagement.
8. Readymode
Readymode is a Canadian outbound sales platform that launched in 2003 as Xencall and was later rebranded. This Kixie alternative features a hybrid cloud setup and helps companies lower dialing costs while keeping data secure with AWS and Cloudflare. Today, businesses in health insurance, real estate, travel, and BPO use Readymode to grow their sales teams and manage outbound campaigns more efficiently.
Features
- Preview, power, and predictive dialing
- Answering machine detection
- Integrated CRM
- Call recording
- Dynamic call scripts
- Live floor monitoring
Integrations
- Salesforce
- HubSpot
- Slack
- Zapier
- Stripe
Pricing
- Starter plan: $199 per license/month
- iQ plan: $249 per license/month
Free trial
You can try the platform with a free demo.
Support channels
You can reach the Help Center team by phone, email, or through the online form if you run into any issues. They’re available Monday to Friday from 6 am to 9 pm PST, and on Saturday from 7 am to 6 pm PST.
What makes it better than Kixie?
- Advanced predictive dialing: Readymode’s adjustable predictive dialer supports over 20 concurrent calls per agent, enabling hundreds of calls per hour.
- Comprehensive built-in CRM: Unlike Kixie, Readymode offers an integrated CRM that eliminates the need for third-party integrations.
- Robust compliance tools: Readymode provides built-in compliance features, including Do-Not-Call list management, state-specific calling restrictions, and call-attempt limits.
- Enhanced reporting and analytics: The platform offers detailed reporting and analytics for live agents, phone calls, and campaigns.
Readymode limitations
- Higher starting price: The platform’s entry-level plan begins at $199/user/month, which is steep for smaller teams or businesses just starting outbound campaigns, like Kixie.
- Complex setup for large teams: While the platform is powerful, configuring campaigns, automation, and supervision for bigger workgroups takes time and requires a learning curve.
- Focused on outbound sales: Readymode excels at outbound campaigns, but businesses looking for broader multi-channel marketing or general communications may find its features too specialized.
What customers are saying
Rating: 4.6/5 on G2
Users highlight Readymode’s predictive dialer system and workflow automation for helping teams reach more leads efficiently. The dashboard and CRM integrations are easy to navigate, and support is responsive.
At the same time, some advanced features take time to learn, and occasional slowdowns or minor glitches can occur. A few users also note that certain tools, like dynamic scripts or advanced customization, don’t feel intuitive at first.
What I don’t like with Readymode is with their advanced features that is difficult to learn and operate, agent need to finish all the training module before operating the system. –
Read the full review
Best for
Businesses focused on outbound sales and high-volume prospecting.
9. Ringover
Founded in Paris in 2005, Ringover has grown into a cloud-based communication platform that combines VoIP, AI tools, and call center software into a single system. After its 2018 relaunch focused on WebRTC-powered CCaaS, this alternative became well-known for supporting small and midsize businesses.
Today, Ringover serves companies across Europe and the US, with offices in London, Barcelona, and Atlanta.
Features
- Power dialer
- Answering machine detection
- Virtual receptionist
- Group conference calling
- Call supervision and coaching tools
- Video conferencing
- AI features (call analytics, meeting assistant, and AIRO voice agent)
Integrations
- HubSpot
- Salesforce
- Pipedrive
- Vincere
- Bullhorn
Pricing
- Small & mid plan:
- Smart: $29/user/month
- Business: $54/user/month
- Advanced: Custom
Free trial
Ringover offers a 7-day trial.
Support channels
Support is available Monday to Friday, 8 am to 8 pm ET (excluding public holidays), by email or local phone.
What makes it better than Kixie?
- Comprehensive multi-channel communication: Ringover offers a 100% cloud-based solution that supports voice, video, chat, text, and call center functionality.
- Advanced AI-powered analytics: Ringover integrates AI tools, such as Empower for sentiment analysis and conversation monitoring. Kixie doesn’t emphasize AI-driven analytics to the same extent.
- Global scalability: Designed to support international operations through features like multi-country number provisioning and compliance with global regulations.
Ringover limitations
- Add-on features can increase costs: Some advanced tools and AI features aren’t included in the base plan.
- Learning curve for advanced tools: AI analytics and reporting features are powerful but may take time for teams to fully utilize and interpret effectively.
What customers are saying
Rating: 4.6/5 on G2
Features like call recording, live dashboards, call transfers, and multi-device access are seen as major advantages. Many also talk about the intuitive interface and straightforward setup, alongside responsive customer support.
However, some users mention occasional mobile app issues, minor bugs, or slowdowns during heavy use. Also, a few note that admin controls and customization options could be improved.
At first, I found the setup of Ringover a bit difficult to manage before I got used to it. –
Read the full review
Best for
Different companies, ranging from single users to large teams.
10. CloudTalk
CloudTalk is a reliable and scalable alternative to Kixie. Based in Slovakia since 2016, it’s a cloud phone system for sales and support teams. It supports over 4,000 businesses worldwide and combines smart automation, AI tools, and international calling to help teams manage conversations across multiple markets.
Features
- Preview, power, and predictive dialers
- Answering machine detection
- Click-to-call functionality
- AI voice agents & voicemail drops
- Call transcripts and AI-generated summaries
- Real-time dashboards and analytics
Integrations
- Zendesk
- Zoho
- Pipedrive
- Intercom
- Zapier
Pricing
- Starter: $34/user/month
- Essential: $39/user/month
- Expert: $69/user/month
Free trial
CloudTalk comes with a 14-day free trial.
Support channels
Users can get assistance through phone (with multiple local lines) and email, as well as a help center containing detailed guides and instructions.
What makes it better than Kixie?
- Global scalability: CloudTalk supports international calling, multiple local numbers, and AI tools for teams operating across different countries.
- Comprehensive automation: Provides smart routing, voicemail, and follow-up, reducing manual tasks and improving efficiency for larger teams.
- Integrated CRM and reporting: Built-in analytics and CRM integrations allow teams to manage leads and customer data within the platform.
CloudTalk limitations
- Not ideal for very small teams: Plans and features are designed for larger or growing workgroups, and they’re less practical for solo users or micro-teams.
- Potential latency under high call volumes: Very high call volumes or automated workflows can occasionally slow the platform.
What customers are saying
Rating: 4.4/5.0 on G2
Users note that CloudTalk is reliable. Features such as AI call notes and transcriptions, smart call routing, and analytics dashboards help teams track interactions and follow up efficiently. People also value how easy it is to bring new team members on board, handle high call volumes, and work remotely without interruptions.
On the flip side, some report minor glitches, like calls dropping, slow app startup, or delays in syncing with CRMs. Others wish call recordings could be accessed directly in the CRM and that internal call transfers were faster.
Sometimes, the desktop app can lag a bit when handling multiple outbound calls at once or syncing with other tools in real time. I’d also love to see more customization options for reporting dashboards. –
Read the full review
Best for
Global teams that are managing large numbers of calls and leveraging CRM and automation tools.
How to choose the right Kixie alternative?
Finding the right service provider depends on what your business truly needs from a dialing solution. With numerous tools available on the market, it’s essential to evaluate each option carefully. Here are key factors to consider:
- Feature set: Ensure the platform provides the specific tools your team relies on. Some alternatives may specialize in sales outreach, while others are better for customer support.
- Ease of use: A user-friendly interface can significantly reduce onboarding time and help your team stay productive.
- Integration capabilities: Check whether the service integrates with your CRM, helpdesk software, or productivity tools. Seamless integration can automate tasks and reduce manual data entry.
- Call quality and reliability: Prioritize providers known for high uptime and clear audio, especially if your business relies on real-time communication.
- Scalability: Choose a solution that can grow with your business. Whether you’re adding users or expanding into new regions, the system should handle increased demand without complications.
- Pricing and value: Look beyond the monthly fee. Compare what each plan includes. Some providers charge extra for essential features, while others offer better all-in-one pricing.
- Customer support: Responsive support can make a significant difference, especially during setup or when encountering technical issues.
A better way to manage calling campaigns
As you can see, the best alternatives to Kixie all bring something valuable to the table, and different platforms appeal to various teams. There’s no one-size-fits-all solution, so your options are vast.
MightyCall is one competitor that offers extensive calling and messaging features with an intuitive, easy-to-navigate platform. Our plans are flexible enough for growing teams, and we focus on keeping everyday communication straightforward. Check out the platform to see how it could fit into your workflow.
