You asked for it and we did it! MightyCall introduces the new integration with Balto AI. Now, MightyCall and Balto AI users can enjoy high-end telephony with a powerful AI copilot that automates call center supervision processes and gives access to a...
Each year, the U.S. Chamber of Commerce releases the CO—100, their list of the top 100 American small and mid-sized businesses – and we’re honored to say MightyCall has been selected as one of them! As a cloud-based call center software provide...
MightyCall is excited to introduce our latest auto dialer mode: the predictive dialer. This tool is here to make your call center work smarter, not harder, by automating how you make calls. It’s all about helping your team handle more calls wit...
This summer, MightyCall is basking in the glow of several G2 Summer 2024 Awards. Our dedication to delivering customizable and powerful VoIP and Call Center solutions has been recognized once again, affirming our leadership in communication technolog...
We are happy to announce the launch of the message log feature in MightyCall! Message log is designed to help businesses manage and analyze their messaging activities, ultimately improving communication and operational workflows. Here’s everything yo...
MightyCall is excited to announce the release of our new Call Duration Limits feature! This tool helps businesses manage call times, ensuring conversations stay within optimal time frames. Key features of call duration limits With this feature, you c...
We are excited to announce the launch of a new feature in our auto-dialing system—the progressive dialer. This tool will simplify your agents’ work by optimizing the outbound call process. Play Progressive dialer: How it works The progressive dialer ...
We’re excited to announce a powerful addition to the MightyCall dialer settings – Scheduled Campaigns. With this latest enhancement, you can now specify the time for your campaign launch and time brackets, which leads to better and more precise call ...
MightyCall is excited to announce our new built-in integration with the National Do Not Call (DNC) Registry, improving compliance and ease of use for small and medium-sized businesses using our call center platform. What this means for our users Migh...
As the days grow longer and flowers bloom, MightyCall puts awards into bouquets. This season, our commitment to excellence in VoIP and Call Center solutions has been recognized by multiple G2 Awards for Spring 2024, affirming our position as a leader...
February 2024 is truly memorable for MightyCall’s Call Center development, as we have dramatically scaled our system’s functionality by releasing an Auto Dialer for outbound campaigns. This feature makes MightyCall a full Call Center solution, comple...
We’re excited to share that MightyCall has been recognized in the G2 Best Software Awards for 2024, securing a spot in the top 1% of products listed on G2. This award highlights our commitment to providing exceptional service and innovative sol...
We are excited to announce the launch of a new feature in our auto-dialing system—the progressive dialer. This tool will simplify your agents’ work by optimizing the outbound call process. Play Progressive dialer: How it works The progressive dialer ...
As the days grow longer and flowers bloom, MightyCall puts awards into bouquets. This season, our commitment to excellence in VoIP and Call Center solutions has been recognized by multiple G2 Awards for Spring 2024, affirming our position as a leader...
This Fall MightyCall introduced the new Call Log feature to help you organize your call center management and get better analytics. Here’s a closer look at its functionalities: Role-specific access The Call Log, found under the Reports tab, pro...
MightyCall is celebrating the release of a Call Center solution designed specifically to suit your company’s business communication needs. Its flexible and customizable settings will allow you to seamlessly integrate it into your workflow and e...
