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MightyCall Blog

Call duration limits: manage call lengths for easier control

MightyCall is excited to announce the release of our new Call Duration Limits feature! This tool helps businesses manage call times, ensuring conversations stay within optimal time frames.

Key features of call duration limits

With this feature, you can now set maximum durations for both incoming and outgoing calls. This is particularly useful for businesses where conversations need to be time-regulated.

  • Customizable limits: Set different maximum durations for incoming and outgoing calls for each number.
  • Flexible duration: Minimum call duration is 1 minute, and the maximum is 70 minutes, with a technical limit of 90 minutes per call.
  • Notifications: Enable audible signals and notifications to alert participants as the call approaches its end. Default notifications are set for 1, 2, 3, 4, and 5 minutes before the call ends, and you can also upload custom notifications.

Benefits of call duration limits

  • Manage call lengths: Customize limits for different types of calls to keep conversations within your desired time frames.
  • Stay informed: Receive notifications as call time runs out, so you’re never caught off guard. Audible signals can be set at regular intervals.
  • Improve operations: Ensuring calls are time-regulated can help improve overall business processes.

How it works

You can access the Call Duration Limit settings in the “Numbers” section of your MightyCall dashboard. From there, you can configure separate limits for each number, setting different durations for inbound and outbound calls. Notifications will alert participants when the call is nearing its end, helping to manage call time effectively.

Call duration outbound calls

Why you’ll love it

  • Better control: Maintain control over call durations to ensure they fit within your business’s needs.
  • Enhanced management: By regulating call times, you can improve both customer satisfaction and operations.

The Call Duration Limit feature is available on all MightyCall plans, making it a versatile tool for any business. We believe this new feature will help you manage your call times more effectively and improve your overall communication process.

Thank you for choosing MightyCall! If you have any questions or need further assistance, please don’t hesitate to reach out to our support team.

Kat Barannikova
Kat Barannikova is a copywriter and an obsessive tea drinker at MightyCall.
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