MightyCall vs. Avoxi

When selecting a call center solution, it is important to consider the specific needs of the business. Avoxi serves as an excellent tool for inbound call centers and companies with an international presence, offering features designed for global communication and inbound customer support. However, for call centers focused on outbound calling campaigns, MightyCall is the better choice. With features like auto-dialers, detailed outbound campaign reporting, and live call monitoring, MightyCall enables smarter and more efficient call center operations. Below is a comparison highlighting the differences in these areas.

	MightyCallPower plan	AvoxiEngaged Enterprise plan
Price per user	Up to $40/mo/user	~~From $49.99/mo/user + $9.99 platform fee~~
Minimum number of users	3	3
Phone numbers included MightyCall offers toll-free, local and vanity numbers	3	1
Additional number	Up to $5	~~$12.49~~
Minutes included	Unlimited*	Unlimited*
Power dialer
Preview dialer
Answering machine detection
AI call summaries and transcripts
Multi-level IVR
Call queuing
Call recording
Call analytics
National Do Not Call List Integration
Real-time dashboard
Live call monitoring Call listening, barging, whispering, intercepting
Roles & permissions system Admin, supervisor, and agent roles with custom permissions	Advanced	Advanced
Works on	Windows + Mac OS + Desktop app	Windows + Mac OS + Desktop app
Integrations	HubSpot + Salesforce + BaltoAi + API	HubSpot + Salesforce + API
High-availability Seamless Redundancy infrastructure MightyCall runs multiple dedicated physical servers simultaneously, ensuring real-time synchronization for zero downtime and built-in redundancy
Setup & onboarding	Free onboarding & white-glove setup	~~$149.99~~

* subject to Fair use policy

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Why Choose MightyCall?

Superior Call Quality: MightyCall delivers exceptional call quality through dedicated, bare-metal servers and an active-active telephony setup. With direct connections to major telephony carriers, our solution ensures every call is clear, stable, and reliable, setting a new standard for call center clarity.

Advanced Dialer Options: MightyCall offers three auto-dialer types for automation outbound calling:

The Preview Dialer allows agents to review call details before connecting, ensuring well-prepared conversations.
The Power Dialer accelerates campaigns by dialing sequentially and automatically connecting agents to live calls, reducing idle time.
The Predictive Dialer, available on MightyCall’s Enterprise Plan ($50/user/month), uses algorithms to predict agent availability and call answer rates, maximizing efficiency and throughput.

MightyCall also has a built-in Answering Machine Detection, ensuring that agents only connect with live recipients and reducing wasted time on voicemails.

Unlike MightyCall, Avoxi doesn’t offer any dialer functionality, leaving outbound campaigns entirely manual. Additionally, Avoxi lacks National Do Not Call List integration, an essential feature for compliant outreach.

MightyCall’s dialers simplify and automate outbound calling, keeping the call center productive and compliant.

Ease of Use: MightyCall is designed with a focus on simplicity, utilizing best UX practices to create a product that’s straightforward and efficient. Your team will face a minimal learning curve and be ready to work immediately. Plus, we offer free white-glove setup and onboarding to ensure a smooth start.

Exceptional Support: Our customers consistently praise MightyCall’s responsive and empathetic support. We’re truly customer-obsessed, treating each client with dedicated care. Any issue is quickly resolved, ensuring your team always has the backup they need to keep operations running smoothly.

Budget-Friendly: With flexible pricing and a transparent fee structure, MightyCall makes powerful call center solutions accessible without hidden costs, letting you get the most from your budget.

MightyCall's outbound call center features

Call disposition

Track and categorize call outcomes for strategic follow-up and higher reporting accuracy.

Live call monitoring

Supervise ongoing calls through call listening, whispering, or barging

Call recording

Check and store all call recordings

Customizable call routing

Create unique call flows using a no-code designer

Predictive dialer

Reduce the time spent manually dialing numbers and allow agents to focus on the conversation and not the process of reaching out

Call reporting

Keep track of the campaign data in one place and download analytics

Call notes

Write follow-ups, updates, and important details about cases

Do Not Call (DNC) compliance

Automatically screen against DNC lists to ensure compliance with regulation and protect your business from potential fines

View all Mighty Features

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4x Call Volume and 10x Cheaper

“With the use of MightyCall, from the dialer they helped me create to the minutes they’ve been able to give me, I’ve been able to get my bill down to around $2,800 a month. From $32,000 to $2,800 dollars a month.”

Jason Elsen, owner of Black Creek Management

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MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup