MightyCall vs.
PhoneBurner

Why Choose MightyCall?

Superior Call Quality with Built-in VoIP: Unlike PhoneBurner, which requires a third-party phone source (e.g., landline, mobile, or VoIP) to connect to its system—incurring additional costs and potential integration challenges—MightyCall is itself a VoIP provider. MightyCall delivers exceptional call quality through dedicated, bare-metal servers and an active-active telephony setup. With direct connections to major telephony carriers, our solution ensures every call is clear, stable, and reliable, setting a new standard for call center clarity.

Advanced Dialer Options: A key advantage of MightyCall is its offering of three auto-dialer types—Predictive, Progressive, and Preview:

• 10-line per agent Predictive Dialer: MightyCall’s predictive dialer uses algorithms to anticipate agent availability and call answer rates, dialing up to six lines per agent simultaneously. This maximizes efficiency by connecting agents to live calls immediately, significantly reducing idle time. The 10-line capability is crucial because it increases the chances of reaching live contacts.
• Progressive Dialer: It automatically dials the next number in the queue as soon as an agent is available, accelerating calling campaign outreach without sacrificing call quality.
• Preview Dialer: Allows agents to review contact details before connecting, ensuring well-prepared and personalized conversations.

MightyCall also has a built-in Answering Machine Detection, ensuring that agents only connect with live recipients and reducing wasted time on voicemails. MightyCall’s AI model was trained specifically on call-center traffic, so it detects voicemail with over 97% accuracy and in under 3 seconds — one of the highest results in the industry.

MightyCall’s dialers simplify and automate outbound calling, keeping the call center productive and compliant.

Ease of Use: MightyCall is designed with a focus on simplicity, utilizing best UX practices to create a product that’s straightforward and efficient. Your team will face a minimal learning curve and be ready to work immediately. Plus, we offer free white-glove setup and onboarding to ensure a smooth start.

Exceptional Support: Our customers consistently praise MightyCall’s responsive and empathetic support. We’re truly customer-obsessed, treating each client with dedicated care. Any issue is quickly resolved, ensuring your team always has the backup they need to keep operations running smoothly.

Budget-Friendly: With flexible pricing and a transparent fee structure, MightyCall makes powerful call center solutions accessible without hidden costs, letting you get the most from your budget.