JustCall is a platform that organizes communication and provides businesses with a convenient and efficient way to manage their calls. However, while it has gained popularity, it may not be a perfect fit for every organization. Today, we’ll delve int...
VICIdial is an interesting tool with a unique place in the market as one of the few open-source contact center solutions. Still, it comes with certain limitations, and it’s not exactly a free alternative to paid platforms. However, let’s not get ahea...
Some businesses start out with simple phone systems, which are already a big step up from traditional landlines. However, as needs grow, those basic tools can start to feel limiting. eVoice is one of those services that many outgrow as their team exp...
Many companies are looking to improve calling and texting for their sales, marketing, and customer success teams. To get the best results, they rely on various communication tools, though not all will be the perfect fit. If you’re using Kixie, for ex...
PhoneBurner is a call center software solution with over 3,000 clients, and it does a good job overall. Still, like any platform, it has its limitations, and PhoneBurner’s cost can be quite high, especially for teams that need to add multiple u...
Every business needs the right communication tools. However, what exactly do these look like? For some, Phone.com gets the job done with its basic features and low cost. Others find it lacking in reliability, support, or scalability. If you’re rethin...
If you’ve come across magicJack, you probably know it’s a handy and affordable way to make calls without relying on a traditional phone service. However, like any tool, it has its drawbacks. When service providers offer more flexibility, features, or...
Choosing a cloud-based communication service can feel like trying to pick the perfect streaming show. A lot of options, endless promises, and everyone swears they’re “must-watch.” RingCentral may be like Netflix’s “The Crown”, but if you want to expl...
Modern businesses need communication that is both streamlined and automated, and 8×8 offers just that. It is not the only option available, though. In some cases, other providers may be a better fit. Here are the best 8×8 alternatives for b...
In the world of business communication, Nextiva stands out as a popular choice for teams juggling calls, chats, and customer interactions. But what if your needs and business evolve? What if you start hunting for a cheap alternative or something with...
If your business makes or receives calls regularly, it’s worth investing in a smart system that works for you. There are numerous companies, such as FreedomVoice, that offer phone services, but only a select few truly stand out. In the sea of busines...
If you’ve heard of Grasshopper, you probably know it’s a popular virtual phone service trusted by many small businesses. However, did you know that there are other companies, such as Grasshopper, that might be a better fit for your needs? There are d...
Vonage has been a familiar name in the VoIP industry for many years. It built its reputation on simple phone plans and later turned toward cloud services for businesses. Many still find it easy to use and convenient, though the quality differs from p...
CloudTalk is a powerful cloud phone system. However, different users have different requirements, and what works well for one user may not work for another. Users may opt for one of the best CloudTalk alternatives for business that offer similar func...
Are you looking for a simple way to manage business calls without being tied to a desk phone? LinkedPhone might be on your radar, but it’s just one of the few options available. In fact, there are some great alternatives that even outperform it in ke...
If you use Google Workspace, you’re likely familiar with Google Voice. It’s an easy way to get a business phone number that works with your Google tools. However, there might be a better service out there. With so many companies like Google Voi...
A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.
If you plan to use cold calls as part of your sales strategy, you will need a professional dialer. Choosing the best cold call dialer is important, as it directly influences your sales efforts. This guide will explain the different types of dialers a...
In today’s fast-paced business environment, delays are not an option. With rapid communication methods and instant information access, customers expect immediate responses. Implementing IVR software ensures your customers aren’t left wait...
What toll-free codes are available in the USA and when do you need one for your business?
