How to Wow Your Customers: From Theory to Practice
Whatever industry your business is a part of, here’s a simple strategy to turn classic “customer experience” theories into an updated practical approach sure to impress your clients.
Best Payroll Software Programs for Small Businesses
We’ve put together a list of the best payroll software programs out there for small businesses. They do vary in prices and capabilities, depending on what you need. Let’s get to it!
Thank-You Letter
Your thank-you letter should be concise. Don’t make it unnecessarily long by including irrelevant information.
The Latest on Google Voice and VoIP
The corporate giant finally embraces the oft-neglected service
Second Phone Number
Most people have just one phone number. It’s usually seen as the more convenient option, since they get to run all their phone activities through that number and therefore only have to worry about one number. However, if you happen to be a business o...
#BeMoreKindDay in Seattle
In honor of celebrating the Seattle-based #BeMoreKindDay on September 7th, we wanted to share a few stories of kindness people in our office have been a part of in their lives. Julia: “Once I was in the supermarket and an old woman came up to me. She...
Why It’s a Good Idea to Have a Virtual Receptionist
In this article we cover: Why missed calls are bad for business How an automated attendant can help with caller retention How an automated attendant can cut overheads and improve revenues Why the MightyCall virtual phone number system is a robust com...
Are Influencers Worth the Money?
Here are some tips on how to work diligently to find the perfect influencers and cut off anyone who even has a whiff of insincerity or unprofessionalism
How to Manage when Good Employees Leave
When one of your best employees leaves, you have to fight the urge to take it personally. Follow these steps to make sure the transition is as smooth as possible.
Marketing Ideas for July 4
6 marketing tips for your Independence Day campaign from MightyCall will help to grow your audience.
The Scamguard: Helping you Protect yourself against Fraud
Here’s a digestible breakdown of the Who, What, Where, and How of some of the scams currently floating around.
The Ins and Outs of Telecommuting
But what IS telecommuting, exactly? What are the benefits? The drawbacks? And what do you need to get started?
Problems with Brand in an Era of Narcissism
Finding the Right Motivation—and Avoiding the Wrong One—to Start your Business
How to encourage customers to call your store
Getting people on the phone is the first part. It isn’t easy to get people to overcome phone phobia but making the process quick and helpful is sure to get things going in the right direction.
The Top Jobs for Telecommuting
The good news is that most fields are starting to include telecommuting work. Language tutors, nurses, writers, customer service workers- all are starting to make the switch. Here’s some ways to nail these jobs down.
