If you’re seeking a budget-friendly outbound call center platform that’s easy to use, delivers excellent call quality, and offers top-notch support, it’s time to look at MightyCall vs. Toky.
| MightyCallPower plan | TokyBusiness plan | |
|---|---|---|
| Price per user | $40/mo/user | $35/mo/user |
| Phone numbers included MightyCall offers toll-free, local and vanity numbers |
3 | |
| Inbound local minutes | Unlimited included* | Unlimited included* |
| Outbound local minutes | Unlimited included* | |
| Toll-free minutes | Unlimited included* | |
| Power dialer | ||
| Preview dialer | ||
| Answering machine detection MightyCall's AI AMD detects voicemail with over 97% accuracy and in under 3 seconds |
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| Local presence dialing Automatically match business numbers to your contacts’ area codes |
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| Caller ID whitelisting Mark your phone numbers as Verified |
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| Dialer campaign schedule | ||
| Call analytics | ||
| Roles & permissions system Admin, supervisor, and agent roles with custom permissions |
Advanced | |
| AI call summary | ||
| Live call monitoring Call listening, barging, whispering, intercepting |
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| Call recording | ||
| Voicemail & transcription | ||
| Voicemail drop Send pre-recorded voicemail messages straight to customers’ voicemail |
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| Call queues | ||
| Integrations | ||
| High-availability Seamless Redundancy infrastructure MightyCall runs multiple dedicated physical servers simultaneously, ensuring real-time synchronization for zero downtime and built-in redundancy |
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| Free onboarding and implementation | ||
| Support | Best in industry human support |