LinkedPhone vs MightyCall

What is LinkedPhone?

​LinkedPhone is a cloud-based virtual phone system for small businesses, entrepreneurs, and freelancers. It was founded in 2017 and is headquartered in New York, NY, USA. LinkedPhone serves clients across the United States and Canada. The platform makes it possible for users to manage business communications across various devices, including mobile phones, laptops, and office IP phones.

What is MightyCall?

MightyCall is a cloud-based call center software provider that delivers affordable and intuitive solutions for small and medium-sized businesses. Founded in 2013 and headquartered in San Francisco, California, it helps companies efficiently manage inbound and outbound calls, voicemails, and messages.

Their mission is to revolutionize advanced call center technology. So, even the smallest teams can benefit from professional-grade solutions without the need for large budgets or IT expertise. With tools like call analytics, reporting, and live call monitoring, MightyCall helps teams stay connected and keep daily operations organized.

Key differences between LinkedPhone and MightyCall

Let’s compare MightyCall and LinkedPhone in terms of their features and see which service excels in key areas.

Call monitoring

If keeping track of customer conversations is important for training, compliance, or improving service, MightyCall gives you all the right tools. You get call recording and live call monitoring:

• Call Listening: A supervisor listens on a live call without interfering or speaking.
• Call Barging: A supervisor jumps into the ongoing call to speak directly with the customer.
• Call Whispering: A supervisor talks directly to an agent during a call without the customer’s knowledge.
• Call Intercept: The agent is disconnected from the call, and the supervisor takes over the conversation directly with the customer.

With these features, you can coach your team in real time and maintain high-quality interactions.

Unlike MightyCall, LinkedPhone offers only basic call logs and lacks recording tools or advanced analytics. This could be a major drawback if you ever need to revisit a past conversation, train your staff using real examples, or track call performance in detail.

IVR and call routing

MightyCall gives you complete control over how calls reach your team. Features like multi-level IVR, VIP and block list routing, and a no-code call flow designer make it easy to manage incoming communications. However, you might not need all these extras if you are a solopreneur.

LinkedPhone offers a virtual receptionist that routes calls based on business hours and a basic menu. It’s great for small businesses that want an easy setup but lack advanced tools, such as IVR or VIP routing.

Phone system dashboard

If tracking call performance is a priority, MightyCall’s dashboard lets you take a deep dive into trends and reports:

• Call Volume Report: Analyzes call frequency and distribution to identify peak periods and optimize resource allocation.
• Team Productivity Report: Assesses agent efficiency, workload distribution, and overall team performance.
• Call Log Report: This tool provides detailed logs of incoming and outgoing calls, helping businesses track their history and agent interactions.
• Message Log Report: Tracks and organizes customer messages to ensure accurate communication records and improve response times.

Compared to LinkedPhone, MightyCall is perfect for businesses that manage a high volume of incoming communications and need real-time insights. LinkedPhone takes a more streamlined approach and shows active calls, queues, and basic stats at a glance. Its simplicity makes it an excellent choice for smaller businesses that just need the essentials.

Company directory and team contacts

MightyCall helps your team stay organized with user extensions, call tagging, and a business contact book.
LinkedPhone’s built-in company directory helps customers reach the right person. Callers can search by name or extension. Their shared business contact book also makes customer and team details easily accessible.

Integrations and API access

If you want your phone system to connect with other business tools, MightyCall is the better choice. It integrates with HubSpot, Salesforce, Balto AI, and Zapier, so it’s easy to sync calls with your CRM. Plus, API access allows businesses to build custom integrations. Some advanced features may only be available on higher-tier plans.

The difference is that LinkedPhone has no integrations and does not provide API access. If your team relies on CRM or automation tools, think twice before getting LinkedPhone.

Setup and onboarding

MightyCall offers a guided setup, including an easy-to-use call flow designer and preset routing options. The configuration process is very easy, and a free white glove setup ensures a smooth start. This makes onboarding straightforward, but new users might need a little extra time to familiarize themselves with all the features.

Compared to MightyCall, LinkedPhone offers a faster onboarding process. You can set up a business number, link your devices, and start making calls in minutes.

MightyCall and LinkedPhone: Similarities

Both providers share some key features that keep businesses connected, so our comparison should mention them, too.

Unlimited minutes and business texting

Both MightyCall and LinkedPhone give you unlimited texting and calling, so you don’t have to stress about hitting limits or running into extra fees. You can keep up with customers or stay in touch with your team, and you’ll have the flexibility to communicate as much as you need.
MightyCall offers some automation tools to speed things up, and LinkedPhone focuses on straightforward calling and texting.

Call forwarding and queuing

No business wants to miss a critical customer interaction; both services help prevent that. Call forwarding guarantees that incoming communications reach the right person, and the call queue keeps customers from being stuck with endless ringing.

Voicemail and transcription

LinkedPhone and MightyCall both include voicemail with transcription, so you can check messages without listening to long recordings. This is especially useful for busy professionals who need to scan things quickly.

Mobile app availability

Both providers have mobile apps for iOS and Android, which allow users to manage calls, texts, and voicemail from anywhere. The applications work best for remote teams and business owners who need to stay connected on the go.

Comparing MightyCall and LinkedPhone: pricing & plans

To identify the right VoIP phone system, let’s compare pricing, user limits, and the features that matter most to your business. Below, we evaluate LinkedPhone vs MightyCall on that front.

LinkedPhone pricing

Note: The prices indicated were accurate at the time this article was published.

MightyCall pricing

The price list also includes a custom Enterprise plan.

Note: The prices indicated were accurate at the time this article was published.

If you’re a solo entrepreneur looking for a basic setup, LinkedPhone might be a good fit. However, for businesses that need room to grow, MightyCall, compared to LinkedPhone, offers better scalability, powerful call management tools, and auto dialers, all at competitive prices.

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LinkedPhone or MightyCall: Which service is safer?

Security is a top priority for any business phone system, and both MightyCall and LinkedPhone take customer data protection seriously. They use encryption to keep calls and messages private and rely on secure cloud storage to prevent data loss. MightyCall offers an extra layer of protection with role-based access controls.

Differences between LinkedPhone and MightyCall user support and satisfaction

LinkedPhone: When it comes to support, LinkedPhone keeps things simple. You can reach them through a form on their website, or if you prefer, call or text their support team. There is no live chat or dedicated support tiers.

G2 Rating: 3.5/5

• What they love: The spam call filtering helps cut down on unwanted calls, setup is quick and easy, and the support team is responsive.
• What they don’t love: The mobile app can be glitchy, and call forwarding doesn’t always work smoothly.

MightyCall: MightyCall puts a major focus on customer satisfaction. Every plan includes live support and personalized onboarding. If you’re on a Power or Enterprise plan, you also get priority assistance and a dedicated account manager.

G2 Rating: 4.4/5

• What they love: MightyCall’s customer support is fast and helpful, the platform is easy to use, and call quality is reliable.
• What they don’t love: Setting up call flows can be tricky; some features come with unexpected costs.

Juni L. Customer Success Lead Small-Business (50 or fewer emp.)

02/07/2025 "I appreciate MightyCall’s quick, efficient customer support the most—they’re always responsive and helpful. Beyond that, I find the platform itself very user-friendly. It’s simple to integrate with other tools, and adding or managing team members is straightforward. Plus, the UI is clean and intuitive, which makes everyday use a breeze." Read full review on G2

The difference between MightyCall and LinkedPhone is evident here. MightyCall offers more ways to get help, faster response times, and greater user satisfaction. LinkedPhone has some useful features, but has fewer support options and more reported issues.

Which one is right for your business?

Choosing the right phone system comes down to the needs of your business. The MightyCall vs LinkedPhone debate highlights that both offer great VoIP solutions. However, the differences between these services make them shine in different areas.

LinkedPhone is best for

LinkedPhone could work for you if:

• If you’re a small business or solopreneur on a budget, it’s an easy choice. Its simple setup, affordable plans, and essential features make it a good option.
• You get a lot of spam calls. LinkedPhone’s spam filtering helps keep unwanted callers from interrupting your workflow.
• You want a no-fuss solution. If you’re looking for a simple, reliable phone system without the extras, LinkedPhone has you covered.

MightyCall is best for

Go for MightyCall if:

• You need reliable customer assistance. With live support on all plans and priority service for higher tiers, help is always within reach.
• Call management is a top priority. MightyCall offers advanced call routing, call recording, and CRM integrations to keep your communication smooth.
• You plan to scale. MightyCall’s enterprise features, priority support, and dedicated account managers will make the transition easier as your business grows.