Call Center Software for Solar Energy Companies

Features favored by hundreds of renewable energy professionals

Voice menus

Customize call flows by creating voice menus directing callers to the right person or department

Voicemail transcription

Send calls to voicemail and check it easily with automatic transcription

SMS & MMS

Send follow-ups and updates through text and attach related files

Business hours

Customize scenarios for calls depending on when you receive them

Auto dialer

Increase call outreach and save agents time by uploading your contact lists and setting up an automated dialer

Call recording

Get access to previous communication and oversee your team’s performance

CNAM

This feature displays the name of your company instead of your business phone number during calls

Call notes

Keep your team well-informed and support a cohesive approach to customer inquiries by leaving internal notes

View all Mighty Features

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Solar X - the #1 solar panel installer in Canada

“With me in the management position, keeping track of when clients were called, appointments were being adhered to, and the amount of time that was spent on the phone. And sometimes people could forget to update the call log manually so having it automated, it’s just a manager’s dream.”

Anthony Thorburn, Sales Manager at Solar X

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Reliable service to keep your
customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup

MightyCall user ratings:

4.5 /5

on G2

4.0 /5

on Trustpilot

8.0 /10

on TrustRadius

4.0 /5

on Capterra

Why your solar energy company should choose call center software by MightyCall

Customize call routing

Route your calls based on your business hours and create voice menus so callers can choose the right person to reach: solar advisor, project manager, installation team or customer service. Choose one of 9 call routing options, including call to group with sequential or simultaneous ringing, to ensure the quickest response.

MightyCall Call Center Multi-level IVR

Automate lead outreach

Organize your solar company’s call outreach with an efficient outbound campaign. Review each prospect’s details beforehand for a personalized approach with the MightyCall auto dialer preview mode, reducing downtime and dialing errors. This system enhances sales, marketing, and customer support efficiency, crucial in the competitive solar industry.

MightyCall’s Auto Dialer

Activate text messaging

Have customers who prefer SMS? With MightyCall, send SMS using your business number for timely reminders, special offers and follow-ups on leads. With the MMS feature, upload relevant files: quotation documents, invoices and photos of your product portfolio.

call center software for solar

Agent Workspace

Manage multiple projects in one account

Solar installer companies tend to represent multiple locations or services: solar panel manufacturers, installation, stores or consulting services. The good news is that you can manage all those businesses in one MightyCall account, everything from a separate number to designated user workgroups.

MightyCall workgroups

MightyCall’s Workgroups

Coordinate in-the-field installation

With our cloud-based solution, solar workers have access to business communication and business numbers even while working on-site. Just download the mobile app and get access to the call log, call recordings, your business contact book and voicemail with transcriptions. Let your team stay connected even working on the go!

call center solution for solar

MightyCall’s Mobile App

Integrate our virtual phone system
with your favorite apps

HubSpot

Zoho

Balto

Gmail

Salesforce

Pipedrive

Zapier

Your app

Explore all integrations

Got questions?

Our customer care team is standing
by and ready to help you!

+1 (888) 256-8312 ext.2

support@mightycall.com

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FAQ

How does MightyCall ensure data security and privacy for confidential information?

We adhere to industry-standard protocols to ensure that all your communications and customer information remain secure and confidential. All connections – both external and internal – are secured using SSL Certificates which provide 256-bit encryption and company verification.

Can MightyCall integrate with our existing tech stack?

Yes, MightyCall supports native integrations with a variety of third-party applications and also has an API feature, which provides data synchronization for better communication management.

Can I limit user access to calls and messages?

Yes, MightyCall includes 3 roles: agent, manager, and administrator. You can assign these roles to each user and manage their access depending on what you want them to see and do.

How to choose a call center software for solar energy companies?

When choosing a call center solution for a solar energy company, prioritize scalability and flexibility to accommodate varying project sizes, and ensure the system integrates well with existing CRM and project management tools. It's also crucial to select a service that offers reliable communication in remote areas, supports mobile access for field staff, and aligns with the company's focus on sustainability and security.

What makes MightyCall's business phone system ideal for solar installation companies?

MightyCall offers cost-effective solutions, easy scalability, and flexibility to support various outreach and communication needs. Our Call Center software eliminates the need for office phone systems and traditional landlines, offering solar energy business a specialized call center solution for on-site solar installation workers.

MightyCall lets you run business communications your way: Simple Efficient Organized

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MightyCall lets you run business communications your way

Call Center Software for Solar Companies