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Tag #voicemail greetings
It’s essential that your business has a voicemail system. You want a way to reach customers who contact you after your business hours — every lead is a potential sell. And that’s what you do, right? Sell products and/or services to make yourself some sweet moolah. So it’s important that your business has the perfect…
Using great voice greetings together with a virtual phone system will create the kind of customer experience that people will remember for the right reasons.
Our guide to small business phone etiquette tells you exactly what to say when you answer the phone.
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Automated phone menus are a good tool for any business to have, but they’re tricky to get right.
Think about all the times you’ve called a business or a bank and had to go through the menu’s monotony. Nobody wants to make their phone menus tedious and uninspiring, but it’s a fate many succumb to. So many menu options you forget which number you need, ridiculously long wait times, the same music on…
Does your outgoing voicemail greeting message turn off customers and prospects? Or does it compel them to engage with your company? It’s an important question to consider, and here’s why: Up to 82 percent of people calling businesses will hang up instead of dealing with a phone tree or voicemail, according to an often-cited virtual office study. Every hang-up is a lost opportunity for your business.
Yesterday, we shared a post for those of you who decided that it would be a good idea to take the DIY approach to recording your on-hold voice greeting. However, to gain instant credibility, a professional voice actor is hard to beat, and there are companies out there that make the process simple. While it might seem simple to hand your phone greeting off to the professionals, there are still…
