Tag #Customer Service Tips

Interactive Voice Response (IVR) is the system we hate to deal with, but are forced to any time we need a bank, delivery service, or mobile service provider. Ideally, we’d like our call to be received by a real operator who would listen to our problem and at best work to solve it, or at worst would transfer our call to the appropriate specialist. Here are 10 tips suggested by our experts on how to make your…