Like so many other types of communications channels, toll-free (8–800) numbers can be vulnerable to hacking attacks. Providing a means to make it easier for customers to contact you could leave those very same customers open to data or identity theft. You can help to protect your number by using strong, random passwords (not default ones), by allowing only trusted personnel to work as systems administrators and by monitoring for suspicious…
MightyCall Named Rising Star in the Winter 2019 Call Center Management Software Customer Success Report
MightyCall has been named a Rising Star in the Call Center Management Software category for the Winter 2019 Customer Success Report published by FeaturedCustomers. FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos.
FeaturedCustomers evaluated all the potential Call Center Management Software companies on its platform for possible inclusion in the report. Only 20 companies met the criteria needed for being included in the Winter 2019 Call Center Management Software Customer Success Report. MightyCall earned a Rising Star award in the category.
The Customer Success Report is based on the curation of authenticated case studies, testimonials, and videos from across the web, telling a complete story of vendors in the Call Center Management Software space through real customer experiences. Rankings are determined by multiple factors including total number of customer success content, social media and market presence, vendor momentum based on web traffic and search trends, and additional data aggregated from online sources and media properties.
Rising Star – The Rising Star designation is awarded to vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and have disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence. Highly rated by customers, MightyCall consistently publishes high quality, vendor produced customer success content and curates quality customer references from multiple third-party sites.
The full report, along with MightyCall’s profile, is available for you to download here:
“We don’t have the resources of the largest VoIP providers, but we pride ourselves on outcompeting them through tried-and-tested quality, an ever-evolving set of features and an affordable price that won’t deter even the smallest business owners”.
– Dmitri Lepikhov, CEO
MightyCall is a technology company based in Seattle that simplifies the world of customer experience and call centers so that businesses large and small can focus on customer satisfaction. Using the power of mobile Apps and the Cloud, MightyCall has made the difficult easy by creating a unified platform to help entrepreneurs, fast growing startups and well-established companies build a professional presence to never let another customer call, email, post or tweet fall between the cracks. Maximum set up time for a 15-person company is just 10 minutes and comes fully-loaded with the features that big-box players like Cisco and Genesys offer, without the typical big-box price tag. No clunky boxes, no dedicated VoIP phones.
FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software & services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day their platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit their website.