Here are a couple pieces of advice on keeping in contact with clients when running an accounting firm from those who have already done it.
Toll-free numbers are phone numbers with distinct, preassigned 3-digit codes in place of an area code. Those codes currently are: 800, 888, 877, 866, 855, 844, and 833 (it’s important to note that these codes are not interchangeable). Toll-free numbers are typically used for customer-service calling.
The charges for calls to a toll-free number go only to the person/company hosting the number; for the person calling, it is technically free. I say technically because that is true if you call from a landline; if you call from a cell phone and do not have an unlimited calling plan with your service provider, calls to a toll-free number will use your available minutes.
Essentially, businesses are paying for customers to call them—that’s why these numbers are predominantly used in customer-service calling.
Vanity numbers are numbers that contain words or abbreviations that are easy to memorize. It’s good for branding and works well with toll-free numbers; one of the most famous examples is 1-800-FLOWERS, the use of which helped launch the company into newfound stratospheres of profit.
They are compatible, however, the main perk of calls being free for callers no longer applies since they will be charged international call rates. This goes both ways (if you’re in the U.S. and call abroad or if someone abroad calls an American toll-free number).
Getting a toll-free number can either be a headache or a breeze, depending on what route you go.
Since the FCC regulates the distribution of toll-free numbers to some extent, they have bestowed a group of what they coin “Responsible Organizations” the ability to distribute toll-free numbers on a first come, first serve basis. These Responsible Organizations are approved by Somos, Inc. You can find help here, although if you want to buy a toll-free number on your own, it may be challenging to find an available or desirable number.
The easier way to get a toll-free number is through a virtual phone number provider like MightyCall, among others.
These services usually have a wide collection of toll-free numbers for you to choose between.
Here are several notable reasons to get one:
Here are a few downsides to using a toll-free number:
Regarding the last downside, MightyCall may be able to help you.
We offer multiple phone numbers with every plan, so you can get as many toll-free numbers as you want, or even 1 toll-free number and 1 local number to cover all the possibilities. When you factor in the plethora of useful features we provide, your phone will become your business’s best friend.
Have any other questions about toll-free numbers? Ask in the comments below and I’ll get back to you.
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