Best OpenPhone Alternatives: Features, Pricing, and Ratings

1. MightyCall

MightyCall is one of the most well-known competitors of OpenPhone. This is because of their legendarily clean user interface, ease of use, and dozens of features available across all of their price tiers. MightyCall recently got an update that gave it all the call center features, both inbound and outbound, making it a powerful system for SMB’s and call centers alike.

OS

MightyCall is supported on devices which operate using Windows, Android (mobile), and iOS (for both web and mobile).

Unique characteristic

MightyCall is a powerful combo of a call center solution and a business telephony system developed specifically for SMB’s. Its dedicated support staff, intuitive interface, and dozens of key features are well-known on the market.

Features

• Toll-free and Local numbers
• Agent & supervisor workspace
• Auto dialer
• Call monitoring
• Intelligent call routing
• Multi-level IVR
• Call waiting
• Call queues
• Call notes
• Call analytics

Integrations

MightyCall offers integration with:

• HubSpot
• Salesforce
• Zapier
• Zoho

What makes it better than OpenPhone?

MightyCall is the best OpenPhone alternative because, though OpenPhone has fair prices, their price tiers do not offer as much as MightyCall. OpenPhone, for example, does not have round-robin or call transfers in their lowest call tier. Additional phone numbers are also $5 each.

2. Aircall

Aircall is a platform that provides businesses with a VoIP system to deal with customer support requirements. It provides highly reliable services like OpenPhone with the capability to deal with concurrent calls. Due to its high service quality, it is trusted by more than 7,000 businesses worldwide. One of its best attributes is the call sound quality over a high-speed internet connection.

OS

It supports desktop versions for Windows and Mac for services like OpenPhone. There are Android and iOS applications available as well.

Unique characteristic

Aircall is packed with features, from cloud recording to seamless transfers between consultants. However, with this overwhelming range of features, the user experience remains simple.

Features

• Automated call routing
• Shared call inbox
• Call notes
• IVR
• Conference call

Integrations

It supports several integrations, including:

• Pipedrive
• Salesforce
• HubSpot
• Zendesk
• Intercom

Pricing

• Essentials plan: $30 per user per month, billed annually
• Professional plan: $50 per user per month, billed annually

Both these plans support three or more users. To get a plan for ten users, you will need a custom plan with bespoke services. Contact the sales team to get a quote.

Best for

Aircall delivers affordable services with high reliability and scalability, making it good for SMBs.

What makes it better than OpenPhone?

Aircall is one of the good alternatives to OpenPhone, thanks to its long list of features. It supports audio call conferencing over VoIP and call screening; it prioritizes and sets answering rules and even provides cloud PBX features. This contact center platform comes with cloud storage for recording and managing customer support calls.

3. LinkedPhone

LinkedPhone is one of the best OpenPhone alternatives. This cloud phone service provider provides businesses with a flexible call center solution to filter pushy sales calls. LinkedPhone allows you to port your existing business contact number to it for free, making things even simpler.

OS

LinkedPhone does not provide desktop apps like OpenPhone, but it has a web platform that works on every device. Additionally, its mobile application is dedicated to tablets running on Android and iOS.

Unique characteristics

LinkedPhone allows you to set business hours, so the devices only ring during that specific period for business calls, unlike other alternatives to OpenPhone.

Features

• Text messages without any hidden or additional charges
• Virtual receptionist
• Conversation tracking with statistics
• Multi-tier phone menu
• Client notes and company directory

Integrations

Currently, this application does not provide any integration with CRMs or other alternatives.

Pricing

LinkedPhone is one of the best OpenPhone alternatives for business owners on a tight budget. It provides a fair pricing policy with different plans that include:

• Solopreneur plan, costing $14.99 per month for solo businesses
• Entrepreneur plan, costing $19.99 per month for three devices maximum
• Small team plan, costing $49.99 per month for eight devices maximum

Best for

It involves great contact center software for solo entrepreneurs and suits the needs of small teams well.

What makes it better than OpenPhone?

The user interface and experience of LinkedPhone make it a good competitor for OpenPhone. There is no steep learning curve, and the website platform is visually appealing. Thus, this contact center solution allows your support team to maintain a professional and modern support experience at the customers’ end. Additionally, LinkedPhone provides features for lower prices to smaller teams that are otherwise only available in expensive plans.

4. CallHippo

CallHippo provides a flexible telephony network as per your business demands. It is the only provider with free services like OpenPhone, yet it provides great reliability and is used by world-leading clients, including Oracle, Shopify, and even Amazon. It is known for its quick deployment, which can be done within 3 minutes anywhere in the world, making it comprehensive, robust, and reliable for all your business communication needs.

OS

It is compatible with iOS, Android, and Windows 7, 8, and 10. On other devices, a web portal is available.

Unique characteristics

It is one of the only service providers similar to OpenPhone with over 4,000 globally renowned clients.

Features

• Power dialer
• Smart Switch
• Global connect
• Smart call forwarding and transfer
• Call conference

Integrations

It supports lots of integrations for automation, data processing, and reporting, including:

• Shopify
• Front
• Pipedrive
• amoCRM

Pricing

• Basic plan for $0
• Bronze plan for $16 monthly
• Silver plan for $24 monthly
• Platinum plan for $40 monthly

Best for

It is best for businesses of all scales.

What makes it better than OpenPhone?

CallHippo does have pricing plans differentiated by specifications and features, but it can handle high loads reliably even if you go for the free plan. You can get virtual phone numbers for more than 50 countries, and CallHippo always provides an in-depth view of your support insights with multiple CRM integration that is not the same as the OpenPhone call center software.

5. Grasshopper

Grasshopper is a cloud-based call center platform that targets small businesses and startups who want a reliable and smooth contact center. It provides a decent set of features with a simple user experience. It does several things like OpenPhone but maintains much greater reliability. Grasshopper is a little costly, thus making it a better choice for serious candidates.

OS

Similar to OpenPhone, Grasshopper also has dedicated desktop and mobile applications. On Macs, it works only with the M1 chip, while for Windows computers, Grasshopper supports Windows versions 7-10. There is an Android app available for version 5.0 and above, as well as an iOS app supporting version 10.0 and above. Alongside these dedicated apps, Grasshopper also provides a web portal, like OpenPhone.

Unique characteristics

Its unique characteristics include knowledge base management. The call blasting feature rings up to 15 lines together so your team never misses customer calls, like it could with other apps like OpenPhone.

Features

• Automated attendant
• Call logging and routing
• Custom greetings
• Virtual fax
• IVR /voice recognition
• Multi-channel communication

Integrations

Grasshopper supports several integrations, including:

• Zapier
• Google Voice
• Skype

Pricing

Grasshopper’s call software services are available in 3 plans, as follows:

• The Solo plan costs $31 per account per month.
• The Partner plan costs $51 per account per month.
• The Small Business plan costs $89 per account per month.

Upon annual subscription, you get a 10% discount on all plans.

Best for

It is best for small and medium-sized businesses with non-technical staff looking for reliable call center software.

What makes it better than OpenPhone?

The Grasshopper platform maintains a simple experience with functional performance based on its interface. OpenPhone, on the other hand, can be overwhelming. Grasshopper also provides a decent range of features instead of overly complex functionality.

6. Google Voice for Business

If your business uses Google Workspace, you can avail of the add-on telephony service known as Google Voice for Business. It comes with limited functionality as a basic service, and you can subscribe to get full functionality. As Google provides it, you won’t find many reliability issues. It has stable messaging, voicemail, and calling services that are strong on all devices. It also offers free phone numbers like OpenPhone.

OS

It is compatible with macOS, Windows, Chrome OS, iOS, and Android.

Unique characteristics

Unlike OpenPhone or some of its alternatives, Google Voice for Business allows you to personalize your voicemail greetings. It prevents spam messages and calls, unlike other services similar to OpenPhone.

Features

• Free number porting
• Call forwarding to split responsibility
• Free US calls
• Artificial intelligence
• Activity reporting
• Automated attendants

Integrations

It integrates with almost every tool, product, and service offered by Google.

Pricing

• The starter plan costs $10 per month for each user, and it is good for up to ten users at ten domestic locations.
• The standard plan costs $20 per month, and it is good for unlimited users from domestic locations.
• The premier plan costs $30 per month. It supports unlimited international locations along with all Standard plan features.

Best for

It is best for teams on a tighter budget, specifically small and medium-sized companies.

What makes it better than OpenPhone?

Considering the pricing, it is one of the best solutions, as teams on a tight budget can easily afford it. Even when it offers basic features, it brings good value to users. If a business relies on Workspace, getting Google Voice for Business will provide a complete experience.

7. MagicJack

MagicJack takes advantage of hardware to replace traditional phones. It uses a USB A port on your PC to manage messages and calls without paying any monthly phone carrier charges. magicJack is a much better free alternative to OpenPhone, and it fairs well when compared to the carrier charges of other platforms and software. It offers a professional VoIP experience with solid calling capabilities.

OS

It supports Windows 8, 8.1, 10, and macOS. magicJack apps are available for iOS and Android devices.

Unique characteristics

MagicJack is unique due to its physical product that connects with your PC, and the 1-year free trial is also unique among solutions on the market.

Features

• Existing number porting
• Unlimited calling over the internet
• Hold music
• Plug-and-play experience

Integrations

It does not support any integrations.

Pricing

What makes it a great free alternative to OpenPhone is that new users get one year of free service when they sign up. When it comes to payment options, there are no monthly plans. magicJack only offers annual subscriptions, which are:

• $43 for one year
• $79 for two years
• $109 for three years

Best for

As it is limited due to the hardware, magicJack is only a good solution for small teams.

What makes it better than OpenPhone?

It stands out from all OpenPhone alternatives because it is extremely cheap. The cheapest package costs only over $3.50 a month after one year of usage. Even when you pay annually, it is way cheaper than OpenPhone. magicJack keeps it simple, and OpenPhone delivers overwhelming features, so both are great solutions for teams with lesser requirements.

8. SmartLine

SmartLine gives a business line to your smartphone, meaning you don’t have to manage your business calls and contacts on your private number. Like with other OpenPhone alternatives, instead of getting another number from a carrier provider, going for SmartLine will separate everything from your personal phone number and give you additional features. Thus, it makes your business and its customer support appear more professional.

OS

It supports Android devices, iPhones, iPads, and a web platform.

Unique characteristics

The SmartLine mobile app lets you manage a business caller ID on your personal phone while keeping personal numbers confidential to customers. It works by linking your mobile number.

Features

• Call logging
• Call routing
• Chat option
• Call ID and profiles

Integrations

It does not provide any integration options.

Pricing

There is a one-month free trial available, the pricing starts from $9.99 per month, and no other plans are available.

Best for

Best for small and medium companies.

What makes it better than OpenPhone?

Unlike in some free apps similar to OpenPhone, it separates your personal and business phone number. This one app will separate everything between your number and business number, and you can pay full attention to whichever one you need, anywhere, any time.

9. Vonage

Vonage empowers teams ranging from small to large sizes with clear call quality for their support needs. It is inexpensive compared to some standard carriers yet provides powerful performance capabilities and good availability. Vonage comes with tools for uncovering insights into customers. It provides conversational commerce and communications APIs to reach customers using the right medium.

OS

It comes with a mobile application for iOS and Android, and, like OpenPhone, has a dedicated desktop application.

Unique characteristics

Vonage brings unique anonymous call-blocking functionality, and it also supports visual voicemails.

Features

• Conversational AI
• Call queuing
• Business SMS and MMS
• Call Conference
• Call Announce

Integrations

Vonage integrates with:

• Salesforce
• MS Teams
• Slack
• Office 365
• G Suite

Pricing

• Mobile plan starting at $19.99 per month for one user
• The premium plan starts at $29.99 per month for one user
• The advanced plan starts at $39.99 per month for one user

As you increase the user count, the prices may increase. So, you may check the price and contact the sales team for bespoke services.

Best for

It is a good choice for a business of any scale.

What makes it better than OpenPhone?

Unlike OpenPhone, Vonage offers better and more advanced features, including a virtual receptionist, and has a global coverage network that covers more countries. It comes with a better uptime guarantee, making the platform reliable along with competitive market pricing. The people-friendly technology makes things easier for your business.

10. Zoom Phone

Zoom Phone is a cloud phone platform from Zoom that targets business communication. Its mobile and desktop applications bring the entire business communication to one platform, and this service is available in over 40 countries. It brings features other than calls to consolidate all business requirements with an enterprise-grade experience.

OS

Zoom Phone supports Windows 7-10, macOS, Linux, Android, iOS, and even BlackBerry devices.

Unique characteristics

Unlike some other OpenPhone alternatives, it is a complete business collaboration platform. So, teams can do much more on one platform.

Features

• Call assigning
• Call history
• Call transfer
• Customized phone settings
• Call park

Integrations

Zoom Phone supports integrations with:

• MS Teams
• Slack
• Salesforce
• Google Workspace

Pricing

• Metered for $120 per user per year
• Unlimited for $180 per user per year
• Pro Global Select for $240 per user per year

It also provides bespoke services upon contacting the sales team.

Best for

It is a great option for businesses of all scales if they are not on a tight budget, as it only offers annual subscription options.

What makes it better than OpenPhone?

Zoom Phone isn’t just communication software. Instead, it delivers a complete experience. Here Teams can communicate and share responsibilities, and with its scalability, it enables them to grow, too. With Zoom Phone and its supportive integrations, you will hardly ever need any other option like OpenPhone.