MightyCall's cloud call center features

Customizable call routing

Create unique call flows using a no-code designer

IVR and workgroups

Customize call flows with multi-level voice menus and workgroups

Call queueing

Prevent missed calls by holding incoming calls in a line

Live call monitoring

Supervise ongoing calls through call listening, whispering, or barging

Auto dialer

Reduce the time spent manually dialing numbers and allow agents to focus on the conversation and not the process of reaching out

Auto dialer
Call recording

Check and store all call recordings

Reporting & analytics

Keep track of all the communication history on file and properly analyze your call center performance for informed decisions

Do not call list

Protect your business from potential fines by clearing your contact list of phone numbers included in the National Do Not Call Registry