Category Tips and Tricks

Landline vs. VoIP phone systems. For small businesses the decision is a critically important one, one that could very well determine the success or failure of the venture.

Whenever I hit up Amazon and do a search for starting a business and being your own boss, I always get a headache from excessive eye-rolling. As a founder of three start-ups, two that were financial successes and one, shall we say, a successful education, many of these books piss me off. Their authors claim they can help people get started with a business. But for many, the exact opposite…

How to start your side business, and get your first paycheck Step #1: The “Legal stuff” Look: I ain’t no lawyer. So you should do your own research — or contact a professional — because I’m not qualified to give you legal advice. I’m just going to give you some “ideas” about what you might need to start this business:

Have you ever imagined what the last day of your full-time job will feel like? You know, that day when you finally quit, because your side business is bringing in a full-time income. That day you walk out of your boss’s office, with two middle fingers up in the air, and a giant smirk stretched across your face.

As my father would say to me going through the growing pains and the first world struggles of middle school and puberty, “son there comes a time in every man’s life where he feels the need to look for a woman.” This goes just as equally for the men as it does for the females in that we all feel the need for partnership. Just like the thought of winning the…

So you are all on board with having a virtual phone system and a professional voice greeting help you make the best first impression possible with your customers. Great! You aren’t quite sure if you are going to record your own greetings to sound more authentic or hire a voice actor to help your business sound as professional as it really is. Either way, you are going to have…

Yesterday, we shared a post for those of you who decided that it would be a good idea to take the DIY approach to recording your on-hold voice greeting. However, to gain instant credibility, a professional voice actor is hard to beat, and there are companies out there that make the process simple. While it might seem simple to hand your phone greeting off to the professionals, there are still…

There are times when you might want or actually need to roll up your sleeves and record an on-hold voice greeting of your own. For instance, you may have a really tight deadline and need a message done ASAP to get across to customers before a professional recording can be scripted and done. Or maybe you just want that extra touch of authenticity. Regardless the reason, here is…

If you have followed the MightyCall blog for any length of time, you will know by now that we are big on creating a great first impression with the people who call you on your toll-free or local number. This article is for those of you who are sold on the concept and are ready to get started. Before you get professional voice greetings recorded by a voice actor,…

First impressions matter. That’s true for the dating scene, and it’s true for when customers call you for the first time. This means that the kind of voicemail greeting that they hear needs to be professional. Do it right, and you gain instant credibility. Do it wrong, and you might lose a business opportunity.

Here are some terms that get thrown around our office that we think you should know. This way you’ll be better able to understand us better. Internet telephony term cheat sheet What is DID? Direct Inward Dial (Phone #) What is Toll-free? 800 (888, 877, 866, 855, 844) phone numbers for both US and Canada.…

July is National Cell Phone Courtesy month and in honor of the observance, we created a guide on cell phone courtesy and tips. It is very important to be aware of your surroundings and the situation you’re in when using the phone in the courtesy of other people around you:   Cell Phone Etiquette Share this Image On Your Site <strong>Please include attribution to MightyCall.com with this graphic.</strong></p> <p><a…