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The Comcast Phone Customer Service Disaster: Eight Ways to Avoid ItThe Comcast Phone Customer Service Disaster: Eight Ways to Avoid It
The Comcast Phone Customer Service Disaster: Eight Ways to Avoid It

The Comcast Phone Customer Service Disaster: Eight Ways to Avoid It

Andy
Andy  Gundel

Telephone customer service recently received a huge black eye, thanks to an audio recording that went viral. The recording was of a phone conversation between a Comcast customer retention service rep and a customer trying to cancel his account. The g...