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MightyCall vs Net2Phone

Comparing call center software
for small & mid-sized businesses

If you’re seeking a budget-friendly call center platform that’s easy to use, delivers excellent call quality, and offers top-notch support, it’s time to look at MightyCall vs. Net2Phone.

MightyCallPower plan Net2PhoneUcontact Voice plan
Price per user $40/mo/user $60/mo/user
Minutes included Unlimited* Unlimited*
Business SMS/MMS Yes SMS only
Voicemail transcription Yes Yes
Auto dialers Yes Yes
Answering machine detection Yes Yes
AI call summaries and transcripts Yes Yes
Call analytics Yes Yes
Role-based access controls Advanced Basic
Advanced call routing, forwarding, and queuing Yes Yes
Call recording Yes No
Live call monitoring Yes Yes
IVR (Interactive Voice Response) Multi-level Yes
Call recording Yes Yes
Video conferencing No Yes
Works on web + desktop app + mobile app Yes Yes
CRM integrations Yes Yes
High-availability Seamless Redundancy infrastructure Yes No
Setup & onboarding Yes Yes
* subject to Fair use policy

What is Net2Phone?

Net2Phone is a communications provider specializing in VoIP services. Founded in 1990 and headquartered in Newark, New Jersey, it operates as a subsidiary of IDT Corporation and has a long-standing presence in the telecom industry. Net2Phone serves clients across the U.S., Canada, Latin America, and parts of Europe. Key parts of its offering are UNITE, its flagship UCaaS platform, and UCONTACT, a cloud contact center platform for omnichannel customer engagement.

Net2Phone photo

Net2Phone

What is MightyCall?

MightyCall is a cloud-based phone system founded in 2013 and headquartered in San Francisco. Designed with small and medium-sized businesses in mind, it offers a powerful way to manage business communications without the need for IT support or expensive infrastructure.

Designed for high-performance teams, MightyCall transforms business communication into a centralized, efficient system for handling both inbound and outbound calls. It supports advanced features like customizable call routing, auto dialers, real-time monitoring, and performance analytics. All these features are built on enterprise-grade infrastructure. Sales and support teams stay connected and in control, with reliable call quality and live customer support that’s ready to help when it matters.

MightyCall Cloud Call Center

Why Choose MightyCall?

Superior Call Quality

MightyCall delivers exceptional call quality through dedicated, bare-metal servers and an active-active telephony setup. With direct connections to major telephony carriers, our solution ensures every call is clear, stable, and reliable, setting a new standard for call center clarity.

Advanced Dialer Options

MightyCall offers a Preview Dialer and Progressive Dialer on its Power plan ($40/mo/user), and a Predictive Dialer for high-volume outreach on its Enterprise plan for just $50 per user per month. With our predictive dialer, you can manually set the number of simultaneous calls per agent, anywhere from 1 to 10 lines. This gives you complete control over your campaign’s dialing intensity and lets you tailor performance to your team and the quality of contact lists.

Ease of Use

MightyCall is designed with a focus on simplicity, utilizing best UX practices to create a product that’s straightforward and efficient. Your team will face a minimal learning curve and be ready to work immediately. Plus, we offer free white-glove setup and onboarding to ensure a smooth start.

Exceptional Support

Our customers consistently praise MightyCall’s responsive and empathetic support. We’re truly customer-obsessed, treating each client with dedicated care. Any issue is quickly resolved, ensuring your team always has the backup they need to keep operations running smoothly.

Budget-Friendly

With flexible pricing and a transparent fee structure, MightyCall makes powerful call center solutions accessible without hidden costs, letting you get the most from your budget.

MightyCall's call center features

Call disposition

Track and categorize call outcomes for strategic follow-up and higher reporting accuracy.

Live call monitoring

Supervise ongoing calls through call listening, whispering, or barging

Call recording

Check and store all call recordings

Customizable call routing

Create unique call flows using a no-code designer

Multi-line predictive dialer

Reduce the time spent manually dialing numbers and allow agents to focus on the conversation and not the process of reaching out

Multi-line predictive dialer
Dashboards & analytics

Keep track of the campaign data in one place and download analytics

Call notes

Write follow-ups, updates, and important details about cases

Answering machine detection

Save agents' time by skipping voicemails and connecting with real customers

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4x Call Volume and 10x Cheaper

“With the use of MightyCall, from the dialer they helped me create to the minutes they’ve been able to give me, I’ve been able to get my bill down to around $2,800 a month. From $32,000 to $2,800 dollars a month.”

Jason Elsen, owner of Black Creek Management
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Reliable service to keep your
customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup

MightyCall user ratings:

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MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way