| MightyCall Pro plan | GrasshopperSmall Business plan | |
|---|---|---|
| Price per user | $30/mo/user | $70/mo |
| Phone numbers included MightyCall offers toll-free, local & vanity numbers 
|
3 | 4 |
| Extra phone number | $5 | |
| Minutes included | Unlimited* | Unlimited* |
| Business texting |  |
|
| Call recording | |
|
| Call forwarding | |
|
| Voicemail & transcription | |
|
| AI call summaries |  |
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| Live call monitoring Call listening, barging, whispering, intercepting
|
|
|
| Roles & permissions system Admin, supervisor, and agent roles with custom permissions
|
Advanced | |
| Multi-level IVR | |
|
| Call queuing | |
|
| Real-time dashboard | Advanced | |
| Call analytics | Advanced | |
| Integrations | HubSpot + Salesforce + BaltoAi + Zapier + API | |
| High-availability Seamless Redundancy infrastructure MightyCall runs multiple dedicated physical servers simultaneously, ensuring real-time synchronization for zero downtime and built-in redundancy
|
|
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| Free white-glove setup | |
|
MightyCall vs. Grasshopper
Comparing call center software
for small & mid-sized businesses
Why Choose MightyCall?
Superior Call Quality: MightyCall delivers exceptional call quality through dedicated, bare-metal servers and an active-active telephony setup. With direct connections to major telephony carriers, our solution ensures every call is clear, stable, and reliable, setting a new standard for call center clarity.
Live Call Monitoring: MightyCall provides real-time call monitoring, allowing supervisors to listen in on live calls, offer guidance, and provide immediate feedback to agents. Supervisors can intervene when necessary, helping to resolve issues quickly and maintain customer satisfaction.
MightyCall offers the following call monitoring types:
- Call Listening: A supervisor listens in on a live call without interfering or speaking.
- Call Barging: A supervisor jumps into the ongoing call to speak directly with the customer.
- Call Whispering: A supervisor talks directly to an agent during a call without the customer’s knowledge.
- Call Intercept: The agent is disconnected from the call, and the supervisor takes over the conversation directly with the customer.
Ease of Use: MightyCall is designed with a focus on simplicity, utilizing best UX practices to create a product that’s straightforward and efficient. Your team will face a minimal learning curve and be ready to work immediately. Plus, we offer free white-glove setup and onboarding to ensure a smooth start.
Exceptional Support: Our customers consistently praise MightyCall’s responsive and empathetic support. We’re truly customer-obsessed, treating each client with dedicated care. Any issue is quickly resolved, ensuring your team always has the backup they need to keep operations running smoothly.
Budget-Friendly: With flexible pricing and a transparent fee structure, MightyCall makes powerful call center solutions accessible without hidden costs, letting you get the most from your budget.
MightyCall's call center features
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Solar X - the #1 solar panel installer in Canada
“With me in the management position, keeping track of when clients were called, appointments were being adhered to, and the amount of time that was spent on the phone. And sometimes people could forget to update the call log manually so having it automated, it’s just a manager’s dream.”
Anthony Thorburn, Sales Manager at Solar X
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Reliable service to keep your
customers happy
MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup
MightyCall user ratings:
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MightyCall lets you run business communications your way:
