The last Sunday of May is Memorial Day. The day when all US people honor those who sacrificed their lives for the country. Gradually, the holiday also turned into the celebration of early summer. So for businesses, this is another opportunity to draw...
There are a couple of different ways callers can block their number from being displayed with caller ID: per-call blocking and per-line blocking
If someone calls your home during the day, they’re usually not too surprised if you don’t answer the phone — since most people work during the day. Consequently, when someone does call your home, he/she probably doesn’t mind leaving a voicemail and r...
The reasons for site builders’ popularity among small businesses are: simplicity of webpage creation, bargain or free use, minimum time lag between idea and production.
SEATTLE, MightyCall (April 11, 2016), a technology company that provides communications solutions to small businesses, announces a partnership with Yandex – one of the largest internet companies in Europe and the leading search provider in Russ...
Hint: You don’t have to be accessible in every social media network or communications app—just the ones your customers use Facebook. Twitter. Instagram. LinkedIn. Pinterest. Vine. Periscope. Google+. Tumblr. Yammer. Slack. Snapchat. WhatsApp. Viber. ...
Updated: 2017.02.14 This article covers: What an interactive voice response is and how it works; What benefits IVR provides to business; How to create a professional voice menu; MightyCall’s virtual phone number ― an option to consider 5 steps to a p...
The article covers: Necessity of a call-management system for business; Advantages of virtual phone number systems; What should be done before deciding on a virtual phone system provider; Main things to consider when choosing a hosted call-processing...
No one in a business should be above offering fantastic customer service, and much of it lies in training, but there are also employee incentives. You also need a plan to answer calls quickly. Turn customer communication into an assigned task. And fi...
Gone are the days of being chained to a desk or a counter top with a landline. We give some tips on how best to maintain close contact with your clients while you’re mobile. The main points are to be available, respond fast, and benefit from complex ...
Not everyone’s a fan of social media, but ignore it for your business at your peril. Digital Sherpa estimates that 71% of users purchase products from brands they follow. Plus, your competitors are sure to be there, and it’s assuredly the best way to...
In this article we cover: Why hosted call-processing systems are better than conventional PBXs; How an internet phone service works; Top 7 ways a virtual phone number helps a small business; How MightyCall gets you connected. Top 7 things which make ...
The telephone has become an invaluable sales tool, ever since its invention. The first contact between customer and business remains most commonly — the telephone. First impressions count, so whether the first voice your prospective customer hears is...
Like so many other types of communications channels, toll-free 1 800 area code numbers can be vulnerable to hacking attacks. Providing a means to make it easier for customers to contact you could leave those very same customers open to data or identi...
A missed call can equal a missed business opportunity. But that’s not the whole story. When you don’t answer a call, you risk losing a prospect, wasting marketing dollars, escalating a complaint, and missing the chance to bond with and learn from cus...
Are you a small business owner looking for a cost-effective VoIP service? Do you want your small business to sound more like a big business when potential customers contact you? Do you need a Click-to-call widget on your website that can effectively ...
A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.
If you plan to use cold calls as part of your sales strategy, you will need a professional dialer. Choosing the best cold call dialer is important, as it directly influences your sales efforts. This guide will explain the different types of dialers a...
In today’s fast-paced business environment, delays are not an option. With rapid communication methods and instant information access, customers expect immediate responses. Implementing IVR software ensures your customers aren’t left wait...
What toll-free codes are available in the USA and when do you need one for your business?
