Many companies are looking to improve calling and texting for their sales, marketing, and customer success teams. To get the best results, they rely on various communication tools, though not all will be the perfect fit. If you’re using Kixie, for ex...
PhoneBurner is a call center software solution with over 3,000 clients, and it does a good job overall. Still, like any platform, it has its limitations, and PhoneBurner’s cost can be quite high, especially for teams that need to add multiple u...
Every business needs the right communication tools. However, what exactly do these look like? For some, Phone.com gets the job done with its basic features and low cost. Others find it lacking in reliability, support, or scalability. If you’re rethin...
If you’ve come across magicJack, you probably know it’s a handy and affordable way to make calls without relying on a traditional phone service. However, like any tool, it has its drawbacks. When service providers offer more flexibility, features, or...
Choosing a cloud-based communication service can feel like trying to pick the perfect streaming show. A lot of options, endless promises, and everyone swears they’re “must-watch.” RingCentral may be like Netflix’s “The Crown”, but if you want to expl...
Modern businesses need communication that is both streamlined and automated, and 8×8 offers just that. It is not the only option available, though. In some cases, other providers may be a better fit. Here are the best 8×8 alternatives for b...
In the world of business communication, Nextiva stands out as a popular choice for teams juggling calls, chats, and customer interactions. But what if your needs and business evolve? What if you start hunting for a cheap alternative or something with...
If your business makes or receives calls regularly, it’s worth investing in a smart system that works for you. There are numerous companies, such as FreedomVoice, that offer phone services, but only a select few truly stand out. In the sea of busines...
If you’ve heard of Grasshopper, you probably know it’s a popular virtual phone service trusted by many small businesses. However, did you know that there are other companies, such as Grasshopper, that might be a better fit for your needs? There are d...
Vonage has been a familiar name in the VoIP industry for many years. It built its reputation on simple phone plans and later turned toward cloud services for businesses. Many still find it easy to use and convenient, though the quality differs from p...
CloudTalk is a powerful cloud phone system. However, different users have different requirements, and what works well for one user may not work for another. Users may opt for one of the best CloudTalk alternatives for business that offer similar func...
If you use Google Workspace, you’re likely familiar with Google Voice. It’s an easy way to get a business phone number that works with your Google tools. However, there might be a better service out there. With so many companies like Google Voi...
While it’s convenient “lite” VoIP software for personal use, using Google Voice for business is like putting a foot into the wrong shoe: you can pretend it fits, but not for long.
Google Voice is a telephone service launched in 2009 and has since become one of the most notable business and personal online communication services. It offers two main plans – Google Voice Business vs Personal, and here you can learn about the pros...
Radio on hold is the practice of using live radio as on-hold music. Despite the apparent benefits for callers, the practice entails legal challenges for business. Here's what you must know if you've been thinking about the popular feature.
